Villas Of Vista Del Norte is a senior community in San Antonio, TX.
Information last verified:
13000 Vista Del Norte, San Antonio, TX 78216
For more information about senior living options: (866) 208-4318
2.9 from 119 reviews
5 stars
46
4 stars
9
3 stars
4
2 stars
9
1 stars
51
Overall Review of Villas Of Vista Del Norte
caveat22 reviews mention this
Security and parking raise concerns
Residents describe recurring vehicle thefts and weak gate security.
Multiple residents say cars and storage areas were broken into and that security gates were frequently open or not working. Several reviewers also describe nonresident use of amenities like the pool and fitness areas, along with parking and gate problems. A few residents conclude that the community’s security measures did not match what they expected for the rent.
caveat19 reviews mention this
Pests and cleanliness complaints
Some residents report pests, odors, and move-in or ongoing cleanliness issues.
Several reviews mention roaches, scorpions, ants, or pest-control concerns, sometimes tying them to delayed or insufficient responses. A number of residents also describe problems with cleanliness at move-in, including stained carpets and dirty surfaces, plus continuing cleanliness issues around common areas. These accounts often come with frustration about how quickly concerns were addressed and what residents felt was an adequate solution.
common17 reviews mention this
Maintenance and office support varies
Many residents say maintenance and office staff handle requests promptly.
A recurring positive theme is that residents experience responsive service when they submit issues, with maintenance resolving problems quickly and staff being accommodating. Some reviewers specifically credit individual staff members for helpful tours, professionalism during move-in, and fast follow-through on service requests. That said, other residents describe the opposite experience, including unresponsiveness or disputes during move-out and fee handling, suggesting results may vary by situation and staff at the time.
caveat16 reviews mention this
Move-out fees and deposits draw fire
Reviews frequently mention deposit withholding and unexpected move-out charges.
Several residents report being charged for carpet repairs, cleaning, or other fees they say were not clearly discussed or not supported by a walk-through they attended. Some accounts describe disputes about what damage was existing versus newly caused, with residents saying they were overcharged or that management did not help resolve discrepancies. A few reviews also describe friction around early termination or penalties, contributing to a negative impression of the move-out process.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Types of Care
Active Adult Communities (55+)
Transportation
San Antonio International (3 miles away)
Nearby Places of Interest
Parks
Phil Hardberger Dog Park (0.6 miles)
Phil Hardberger Park (0.7 miles)
Pharmacies
Walgreens (1.1 miles)
Walgreens (2 miles)
CVS Pharmacy (2.4 miles)
Walgreens (3.1 miles)
Walgreens (3.2 miles)
CVS Pharmacy (3.4 miles)
CVS Pharmacy (3.5 miles)
Restaurants
Max & Louie's New York Diner (1.4 miles)
Alamo Cafe (1.9 miles)
McDonald's (2.3 miles)
The Cheesecake Factory (3.1 miles)
Eggspectation (3.2 miles)
Pappadeaux Seafood Kitchen (3.2 miles)
Cracker Barrel (3.3 miles)
Places of Worship
Abiding Presence Lutheran Church (2.1 miles)
St George Episcopal School (2.3 miles)
Northrock Church (3.8 miles)
Community Bible Church (4.6 miles)
Hope Church (5 miles)
Transportation
Landmark Aviation (2.2 miles)
Southwest Airlines Cargo (2.8 miles)
Skyplace Center (3.1 miles)
American Airlines (3.2 miles)
Rental Car Center (3.3 miles)
Terminal 1 Arrivals (3.3 miles)
San Antonio International Airport (SAT) (3.3 miles)
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Active Adult Communities (55+)
San Antonio International (3 miles away)
Specialized memory care with diabetic care and off-site devotional activities.
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