Serenity Senior Care Home
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10702 Grand Haven, San Antonio, TX 78239
For more information about senior living options: (844) 490-3973
Serenity Senior Care Home offers competitive pricing for its private rooms at $3,500 per month. When compared to the average costs in Bexar County, which stand at approximately $3,627, Serenity provides an attractive option for families seeking quality care without straying far from local market rates. Additionally, the state's average of $4,096 further emphasizes the value presented by Serenity Senior Care Home. This positioning not only reflects a commitment to affordability but also underscores the home's dedication to delivering exceptional care and services tailored to seniors' needs.
| Floor plans | Serenity Senior Care Home | Bexar County | Texas |
|---|---|---|---|
| Private | $3,500 | $3,627 | $4,096 |
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Serenity Oaks comes across in these impressions as a place that inspires strong, often divergent reactions. Some reviewers paint a picture of a warm, humane environment where residents feel seen, cared for, and engaged with a range of activities and therapies. Others describe a starkly different reality - disorganization, neglect, and unsanitary conditions - that leave a lasting negative impression. Taken together, the notes form a portrait of a facility that has varied a great deal in quality and atmosphere, depending on the time, the ownership, and the staff on duty.
One set of voices centers on warmth, attentiveness, and a home-like feel. Several reviewers praise the facility for its welcoming atmosphere, noting that staff are friendly, accessible, and genuinely involved with residents. They describe clean, comfortable rooms and a kitchen that gleams. Visitors report the ability to drop in at any hour, a sense of hospitality during visits, and a strong emphasis on social activities. Monthly celebrations, a variety of therapies, regular hydration and snack times, and opportunities to exercise are highlighted as signs of thoughtful, resident-centered care. The courtyard and lay of the buildings - open and airy, with easy movement between spaces - are described as particularly appealing. For families, the prospect of a place to leave a loved one during the day, with the option of a room if plans change or if travel requires it, contributes to the sense that Serenity Oaks is a safe, comfortable home rather than a sterile institution.
Other reviews introduce a much harsher experience. After-hours visits without a manager present are cited as a red flag, with accounts of staff who seemed more distracted by their phones and less engaged with residents. In some reports, residents appeared overmedicated or inattentive, and there are disturbing mentions of unsanitary conditions - roaches in hallways and in the kitchen areas, dog hair, and even feces - painted as a serious health concern. One reviewer described seeing two patients sitting outside in heat well over 95 degrees, raising questions about comfort and safety. These accounts are vivid and troubling, and they contribute to a cautionary tone: for some readers, the facility did not meet basic expectations of care or cleanliness.
There is also a thread about the uncertainty and learning curve that comes with ownership changes. A family moving a loved one there after touring and after receiving a strong endorsement from the Texas long-term care Ombudsman found reassurance in the idea of a fresh start. The Ombudsman representative helped navigate a complaint about a previous facility, and that guidance influenced the decision to relocate. In these notes, the Ombudsman's involvement adds credibility to the move and to the belief that Serenity Oaks could be a better fit for a resident in need of ongoing support.
Several reviews frame Serenity Oaks as a hopeful option worth exploring. Some laud it as a "great place" with friendly staff, consistently well-kept facilities, and positive interactions between staff and residents. The emphasis on activity participation and social engagement is highlighted as a core strength, with residents enjoying a sense of community and belonging. The recurring themes of accessibility for visitors, open courtyards, and a willingness to accommodate families' needs - such as offering short- or long-term room arrangements for traveling relatives - are cited as practical, meaningful benefits.
Pricing questions surface in a few reviews as well. One reader asks for the monthly cost of a 1-bedroom assisted living arrangement, indicating that cost transparency is an important consideration for families evaluating Serenity Oaks. A separate note contrasts this with a skeptical voice that questions the value of private-pay rates around $5,000 per month and asks what role long-term care insurance should play in the decision. These queries remind potential residents and families that the financial aspect of care is a central, ongoing conversation alongside quality and fit.
Taken together, the accounts present a complex picture. For every comment about compassionate, neighborly care and a homey environment, there is a counterpoint about roaches, overmedicated residents, or staff disengagement. The influence of ownership changes appears to be a recurring theme, with some families feeling optimistic about the new leadership and others feeling unsettled by transitions. The consistent thread, when present, is the value placed on accessibility, family involvement, and a life-affirming environment for residents - the kind of place where families feel free to visit, participate in events, and observe daily routines that reflect care and respect.
If you're considering Serenity Oaks for a loved one, these voices suggest you should approach with both optimism and due diligence. Visit at different times, meet multiple staff members, and inquire about current ownership, staffing ratios, and cleanliness practices. Ask for a tour of the activity programs, the dining options, and the courtyard, and request to speak with the Ombudsman representative if possible. While some reviewers describe a facility that feels like home and delivers attentive, comprehensive care, others warn of conditions that require immediate attention. Understanding where the current operation stands, and how it aligns with your loved one's needs, will help you determine whether Serenity Oaks is the right fit.
Serenity Senior Care Home in San Antonio, TX is a vibrant and comfortable assisted living community that provides exceptional care and support for seniors. Our community offers a wide range of amenities to ensure the well-being and satisfaction of our residents.
Engaging activities are available on-site, allowing residents to socialize and enjoy their hobbies without leaving the comfort of our community. For those who wish to enhance their appearance, we have a beautician on-site to provide services. Additionally, devotional services can be found both on-site and off-site, catering to the spiritual needs of our residents.
Our indoor and outdoor common areas are designed for relaxation and socializing, providing ample opportunities for residents to interact with others or simply unwind. Each resident enjoys the privacy of their own space with private bathrooms, ensuring comfort and personal dignity.
We understand that some individuals may require short-term stays or respite care, which is why we offer these options. Our community also prioritizes accessibility by providing wheelchair accessible showers.
At Serenity Senior Care Home, we offer specialized care services including high acuity care and incontinence care to cater to the unique needs of our residents. Mealtimes are made enjoyable as delicious meals are provided daily. We also accommodate vegetarian diets for those with specific dietary preferences or requirements.
Keeping seniors active and engaged is important to us, which is why we provide a variety of activities on-site as well as devotional activities both on-site and off-site. Residents have plenty of options for entertainment within our community.
Located conveniently in San Antonio, our community benefits from its proximity to various amenities nearby. Four cafes, four parks, 15 pharmacies, eight physicians' offices, and 25 restaurants can be found within close distance from our community.
With top-notch care services coupled with an array of amenities and convenient location, Serenity Senior Care Home in San Antonio offers seniors a comfortable and fulfilling lifestyle that promotes independence while ensuring their well-being.
This part of San Antonio, Texas, offers a convenient and diverse range of amenities for seniors looking to settle in the area. With several reputable physicians and medical centers within close proximity, residents have easy access to healthcare services. The abundance of pharmacies and restaurants nearby provides convenience and variety in daily living. Additionally, there are serene parks for leisurely walks and places of worship for spiritual fulfillment. For those who enjoy coffee or tea outings, there are cozy cafes to enjoy a relaxing afternoon. Transportation options are also readily available for travel needs, including access to the San Antonio International Airport. Furthermore, with hospitals such as San Antonio Military Medical Center-SAMMC and Baptist Health Systems nearby, seniors can have peace of mind knowing that quality healthcare facilities are within reach in case of emergencies.
Serenity Senior Care Home offers competitive pricing for its private rooms at $3,500 per month. When compared to the average costs in Bexar County, which stand at approximately $3,627, Serenity provides an attractive option for families seeking quality care without straying far from local market rates. Additionally, the state's average of $4,096 further emphasizes the value presented by Serenity Senior Care Home. This positioning not only reflects a commitment to affordability but also underscores the home's dedication to delivering exceptional care and services tailored to seniors' needs.
Serenity Senior Care Home is located at 10702 Grand Haven, San Antonio, TX 78239 in Bexar County, Texas
Yes, Serenity Senior Care Home allows dogs.
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