Heartis San Antonio
Save15430 Huebner Road, San Antonio, TX 78248
For more information about senior living options: (844) 490-3973
At Heartis San Antonio, the monthly costs for various room types reflect a premium experience compared to average rates in Bexar County and throughout Texas. A studio apartment is priced at $4,300, which exceeds the county average of $3,708 and the state average of $3,758. For those seeking more space, a one-bedroom suite comes in at $5,030 - substantially higher than both local and state averages of $3,506 and $3,761 respectively. The semi-private option is available for $5,900, again surpassing the county's average of $3,488 and the statewide figure of $3,680. Finally, for two-bedroom accommodations at Heartis San Antonio priced at $5,925, residents will find themselves paying above both Bexar County's average of $3,962 and Texas' average of $4,215. This pricing structure underscores Heartis San Antonio's commitment to providing an enhanced living experience that justifies its higher costs through exceptional amenities and services.
Room Type | Heartis San Antonio | Bexar County | Texas |
---|---|---|---|
Studio | $4,300 | $3,708 | $3,758 |
1 Bedroom | $5,030 | $3,506 | $3,761 |
Semi-Private | $5,900 | $3,488 | $3,680 |
2 Bedrooms | $5,925 | $3,962 | $4,215 |
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Heartis San Antonio is a senior living community that has elicited mixed to unfavorable responses from residents and their families, reflecting an array of experiences concerning care quality and management stability. While some families praise the friendliness of the staff and the facility's overall environment, others voice serious concerns regarding management changes, lapses in care, staffing issues, and communication gaps.
Numerous reviews highlight that while newly admitted residents may initially feel satisfied with Heartis due to its appealing aesthetics and engaging activities, deeper problems surface as time goes on. Families frequently point out the high turnover rate among administrative staff; for instance, one reviewer noted that during their loved one's stay, there were four different directors—and at one point, a complete lack of a director. This inconsistency led to confusion regarding the rules and policies of the facility. Many families shared concerns about how these changes adversely affected resident care; instances were noted where missed doctor visits occurred or where residents waited excessively for meals due to inadequate staffing.
Some reviewers appreciated individual staff members' dedication despite systemic issues within Heartis. For example, caregivers were described as "top-notch" and "wonderfully friendly." However, this sentiment was often overshadowed by complaints about insufficient training and support from management. Instances of poor hygiene practices stood out in reviews—one family stated that they discovered their loved one wearing unwashed clothes for several days without proper laundry being done. Such situations raised alarm bells regarding oversight in basic daily living standards.
Food service also emerged as a recurrent theme across various reviews. While some families reported favorable dining experiences with good meal options made on-site by an accommodating chef, others indicated significant shortcomings such as long wait times for meals or unvaried menu choices lacking comfort food options like mac & cheese. Additionally, health-related services proved inconsistent: many complained about slow responsiveness from medical teams when alerted about medication needs or other health concerns.
Communication between staff and residents’ families was yet another area where Heartis fell short according to numerous accounts. Families found it challenging to obtain timely updates on their loved ones’ condition or care plans; one review mentioned difficulty reaching out to headquarters for escalation—a sign of operational opacity that left them feeling disconnected from their family member's experience at Heartis.
Despite these negative aspects reported by several families, a few positive testimonials remain present among reviews suggesting that improvements could potentially be made if leadership stabilizes over time. Residents benefit from engaging activities designed specifically for memory care patients—many applauded efforts made by activity coordinators who try to keep the residents socially engaged through games and themed events like happy hours involving juices served creatively for enjoyment. One reviewer even recounted seeing their loved one interact positively with bilingual staff members who catered well to her needs.
In conclusion, potential future residents should approach Heartis San Antonio with caution given the documented fluctuations in management effectiveness alongside varying levels of personal care provided by direct support staff members. While certain elements such as ambiance and previously enthusiastic caregivers stand out positively against the backdrop of major operational challenges facing this community, critical systemic re-evaluations seem necessary if Heartis is expected to provide consistent quality care genuinely reflective of its promises marketing wise.
Heartis San Antonio is an assisted living community located in San Antonio, TX. We offer comfortable and spacious 2-bedroom apartments as well as cozy studio apartments for our residents. Our community is specifically designed to provide care and support for individuals with memory care needs.
At Heartis San Antonio, we strive to create a vibrant and engaging environment for our residents. We offer a wide range of amenities to ensure their comfort and enjoyment. Our on-site activities provide opportunities for socialization and entertainment, while our fully furnished accommodations offer a cozy retreat.
Our community features a beautician on-site, along with a beauty salon where residents can pamper themselves. We also have a fitness room and gaming room to promote physical activity and mental stimulation. The outdoor space includes a garden and patio where residents can relax and enjoy the fresh air.
Safety and accessibility are important considerations at Heartis San Antonio. Our community is equipped with handicap accessible features, including wheelchair accessible showers. We also have 24-hour supervision and a 24-hour call system for added security.
We understand the importance of nutritious meals, which is why we provide restaurant-style dining with options for specialized diets such as diabetes, gluten-free, low/no sodium, vegetarian, and more. Our professional chef ensures that each meal is delicious and satisfying.
Engaging in daily activities is encouraged at Heartis San Antonio. Residents can participate in Bible study groups, cooking classes, fitness programs, educational speakers/life-long learning sessions, wine tasting events, day trips/outings, and other resident-run activities.
Convenience is key at our community - we are located close to shopping centers, pharmacies, physicians' offices, restaurants, transportation services (both non-medical and medical), places of worship, theaters; providing easy access to essential services.
At Heartis San Antonio we prioritize personalized care services tailored to each individual's needs. Our dedicated staff provides assistance with activities of daily living such as bathing, dressing, transfers, and medication management. We also offer specialized memory care programming for residents with dementia and mild cognitive impairment.
Heartis San Antonio is a warm and welcoming community where residents can enjoy a fulfilling lifestyle while receiving the care they need. Contact us today to learn more or schedule a visit.
This part of San Antonio, Texas, offers a convenient and diverse range of amenities for seniors looking to relocate. With multiple pharmacies, restaurants offering various cuisines, and healthcare facilities in close proximity, residents can easily access necessary services. Additionally, the presence of parks like Phil Hardberger Park provides opportunities for outdoor recreation and relaxation. The area also has several cafes for socializing over coffee and a good book. Places of worship are nearby for spiritual nourishment, while theaters offer entertainment options. Transportation options such as Landmark Aviation and Southwest Airlines Cargo ensure easy travel access. Overall, this neighborhood provides a well-rounded living experience with accessibility to essential services and leisure activities.
At Heartis San Antonio, the monthly costs for various room types reflect a premium experience compared to average rates in Bexar County and throughout Texas. A studio apartment is priced at $4,300, which exceeds the county average of $3,708 and the state average of $3,758. For those seeking more space, a one-bedroom suite comes in at $5,030 - substantially higher than both local and state averages of $3,506 and $3,761 respectively. The semi-private option is available for $5,900, again surpassing the county's average of $3,488 and the statewide figure of $3,680. Finally, for two-bedroom accommodations at Heartis San Antonio priced at $5,925, residents will find themselves paying above both Bexar County's average of $3,962 and Texas' average of $4,215. This pricing structure underscores Heartis San Antonio's commitment to providing an enhanced living experience that justifies its higher costs through exceptional amenities and services.
Heartis San Antonio offers 1-bedroom apartments, 2-bedroom apartments, and Studio apartments.
Heartis San Antonio is located at 15430 Huebner Road, San Antonio, TX 78248 in Bexar County, Texas
Heartis San Antonio offers a comprehensive suite of features that address the unique needs of residents with dementia or Alzheimer's disease. The 24-hour supervision ensures constant support and safety, while assistance with activities of daily living--such as bathing, dressing, and transfers--promotes dignity and independence. Coordination with healthcare providers facilitates seamless medical care, enhanced by the facility's dementia waiver that allows tailored approaches for individual needs. Incontinence care and personalized meal preparation further enhance comfort and nutritional well-being. Medication management is meticulously handled to prevent complications, while specialized memory care programming provides engaging cognitive activities designed specifically for those at various stages of memory impairment. The mental wellness program fosters emotional resilience, and transportation arrangements ensure access to necessary medical appointments, contributing to a holistic approach in supporting both physical health and cognitive function.
Yes, Heartis San Antonio allows both dogs and cats.
Heartis San Antonio on seniors.fyi includes 43 photos including images showing interior, decor, living room, windows, dining, lighting, architecture, bedroom, and more.
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