Brookdale Hollywood Park

Pros

• The staff at Brookdale Hollywood Park is consistently described as friendly, caring, and responsive to residents' needs.
• Residents appreciate the cleanliness of the facility, noting that it is well-kept and does not have any unpleasant odors.
• Families commend the personalized service, with staff members knowing residents by name and providing individual attention.
• Many reviews highlight the availability of nutritious meals served in a pleasant dining environment.
• The community atmosphere is often described as welcoming and upbeat, contributing to residents' overall satisfaction.
• Several families express their confidence in recommending Brookdale Hollywood Park to others looking for care for their loved ones.
• Reviewers mention the engaging activities available for residents, helping them feel included and active within the community.
• The facility’s location is noted as convenient for families, making visits easier and fostering communication between staff and family members.

Cons

• The food was terrible, and the care provided was not great; the place needed cleaning and maintenance.
• There seemed to be insufficient staff on duty, which affected the level of care and engagement for residents.
• The facility often felt empty, with a lack of activities and interaction among residents.
• Staff did not adequately care for residents as promised, leading to serious concerns about communication and support.
• The general atmosphere felt depressing, which was not conducive to the desired environment for loved ones.
• There were issues with lost belongings, including cash from a wallet that went missing during laundry services.
• While some staff were friendly, there appeared to be a need for better coordination in activities and meal selections.
• The facility felt older compared to others toured, lacking in aesthetic appeal and modern amenities.

Review

Brookdale Hollywood Park has garnered a mixed but largely positive set of reviews from families and residents who have experienced the facility's services. Many caregivers and loved ones expressed high satisfaction with the overall care, cleanliness, and attentiveness of the staff, painting an inviting picture of a community that prioritizes resident comfort and well-being. A common sentiment among reviewers is the friendly disposition of employees who engage warmly with residents, providing personalized care that begins with simple gestures like greetings by name and maintaining a cheerful atmosphere within the facility.

One reviewer highlighted their satisfaction with Brookdale’s adherence to cleanliness standards. The absence of unpleasant odors often associated with similar facilities added to their positive impression. Cleanliness seemed to be an overarching theme in several reviews; many noted the daily maintenance procedures that ensured a tidy environment and aesthetically pleasing surroundings. The dining experience also earned commendations for its attention to detail—meals served on white table linens were accompanied by nutritious options that catered to various dietary needs. Some reviews lauded the availability of snacks throughout the day, which contributed to residents feeling more at home.

However, not all experiences were consistently positive across the board. One unhappy reviewer reported serious concerns about care quality, alleging inadequate supervision leading to loss of personal belongings such as cash and important identification documents. They criticized insufficient staffing levels during certain shifts, which led to a lack of engagement for residents who required encouragement to participate in activities. This pointed out a potential gap in communication and operational efficiency within staff management that could impact overall resident experience negatively.

Conversely, many families emphasized Brookdale’s dedication to fostering engaging activities for residents, suggesting there was significant effort put into cultivating an enriching environment when adequate staff presence was established. Residents enjoying meals together in community settings contributed positively to social interaction opportunities—an essential aspect known for promoting mental well-being among elderly populations. It should be noted that multiple families selected Brookdale Hollywood Park specifically because it allowed for continuity should their loved ones’ needs change over time—from independent living options potentially progressing into memory care services without necessitating relocation.

The physical aspects of the facility received mixed feedback as well; some praised its intimate size and layout as advantageous compared to larger communities where individual attention might diminish amid higher resident counts. Others observed that despite good room sizes and amenities like refrigerators or microwaves being readily available, there was still room for improvement regarding aesthetic appeal—mentioning outdated decor or general feelings of melancholy prevalent in certain areas.

Prospective residents or families touring Brookdale Hollywood Park frequently commented on how impressed they were by administrative responsiveness during initial inquiries or tours—a crucial factor when considering placements for vulnerable loved ones requiring specialized care needs. Families appreciated seeing engaged directors ready to assist them promptly while showing compassion towards both potential residents and their visitors alike.

In summary, Brookdale Hollywood Park stands out as a community where several aspects shine through—friendly staff interactions, commitment to cleanliness and routine maintenance, consideration given towards food options available for older adults—and yet also presents challenges related mainly to staffing consistency across shifts coupled with modernization efforts appropriately aligning with contemporary expectations from assisted living facilities today. As prospective clients weigh their choices carefully against varying experiences shared by others in similar situations seeking reliable eldercare solutions, Brookdale encourages visits not only as an opportunity for exploration but vital opportunities enabling firsthand observations pivotal towards final decisions on long-term placements.

Located in the charming town of Hollywood Park, Texas, this area boasts a variety of amenities perfect for senior living. With a plethora of restaurants offering diverse cuisine options such as Chili's Grill & Bar and Chama Gaucha Brazilian Steakhouse, residents can enjoy delicious meals without having to travel far. The neighborhood also features several theaters like Regal Northwoods for entertainment and relaxation. For healthcare needs, there are reputable physicians and clinics nearby including North Central Federal Clinic and San Antonio Kidney Disease Center. Places of worship such as Abiding Presence Lutheran Church provide spiritual support, while cafes like Local Coffee offer a cozy atmosphere for socializing. Additionally, pharmacies like Walgreens are conveniently located for easy access to medications. Parks such as Phil Hardberger Park and Eisenhower Park are perfect for outdoor activities and enjoying nature. Transportation options are also abundant with San Antonio International Airport just a short distance away. Overall, this part of Hollywood Park offers a mix of conveniences and leisure activities that cater to the needs and interests of seniors looking for a peaceful and vibrant community to call home.

Restaurants

• Chili's Grill & Bar (0.5 miles)
• Little Woodrow's (1.1 miles)
• Sideliners Grill (1.5 miles)
• Alamo Cafe (1.7 miles)
• Eggspectation (1.7 miles)
• Chama Gaucha Brazilian Steakhouse (1.8 miles)
• Max & Louie's New York Diner (2.2 miles)

Theaters

• Regal Northwoods (0.8 miles)
• Alamo Drafthouse Stone Oak (4.3 miles)
• Alamo Drafthouse Park North (5.5 miles)

Physicians

• North Central Federal Clinic (0.9 miles)
• TruOrtho (1.3 miles)
• Neurosurgical Associates (1.3 miles)
• Sonterra Dermatology (1.3 miles)
• San Antonio Kidney Disease Center (1.6 miles)
• Adhd Clinic Of San Antonio (2.4 miles)
• ABCD Pediatrics - Stone Oak (2.6 miles)

Places of Worship

• Northrock Church (1 miles)
• Abiding Presence Lutheran Church (1.4 miles)
• Community Bible Church (1.5 miles)
• Hope Church (2.1 miles)
• Church of Jesus Christ of Latter Day Saints (2.5 miles)
• St George Episcopal School (5.4 miles)
• Church of Jesus Christ of Latter Day Saints (6.2 miles)

Cafes

• Local Coffee (1.4 miles)
• Starbucks (3.3 miles)
• La Media Luna Cafe (3.9 miles)
• Starbucks (5.4 miles)
• Theory Coffee Company (5.7 miles)

Pharmacies

• Walgreens (1.5 miles)
• CVS Pharmacy (1.8 miles)
• CVS Pharmacy (2.3 miles)
• Walgreens (2.6 miles)
• Walgreens (2.7 miles)
• CVS Pharmacy (3 miles)
• Walgreens (3.1 miles)

Parks

• Phil Hardberger Park (3.7 miles)
• Phil Hardberger Dog Park (3.7 miles)
• Eisenhower Park (6.3 miles)
• Comanche Lookout Park (6.5 miles)

Transportation

• Landmark Aviation (4 miles)
• Skyplace Center (4.1 miles)
• Southwest Airlines Cargo (4.5 miles)
• American Airlines (4.7 miles)
• San Antonio International Airport (SAT) (4.8 miles)
• Rental Car Center (4.8 miles)
• Terminal 1 Arrivals (4.8 miles)

Hospitals

• Baptist Neighborhood Hospital (6 miles)