Spring Hills Home Care - Round Rock, TX in Round Rock, TX

Pros

• The Court at Round Rock feels like home, with life, heart, and warmth from amazing staff.
• The staff are friendly, patient, helpful, and genuinely caring.
• Keith and Evan provide seamless move-in experiences and exceptional care.
• The meals are delicious with flexible dining options that feel restaurant-like.
• In-house healthcare providers work with residents to improve their health.
• The Court is affordable, well-maintained, and a beautiful community.
• The apartments are spacious and the grounds, including the gardens, are well-kept.
• The community is pet-friendly and wheelchair accessible.
• Leadership and management are consistent, caring, and responsive to residents' needs.
• There are plentiful activities and outings that residents enjoy and look forward to.
• The staff longevity and dedication create a welcoming, stable environment.
• The Court feels like a best-kept secret in Williamson County, offering a warm, family-like atmosphere.

Cons

• Upon move-in, cabinets were missing hardware, the toilet seat was unstable, and the garbage disposal was broken.
• The base cover of the refrigerator was lying broken in the middle of the kitchen floor.
• The carpet had stains and the walls looked spotty, splotchy, or uneven depending on lighting.
• Promised color options and decorative items for the unit were never delivered.
• Maintenance appeared far behind acceptable standards.
• A kitchen fire occurred and upstairs residents in walkers and wheelchairs could not evacuate, indicating safety issues.
• The Health Department condemned the facility in April 2023.

Review

This community is best suited for families seeking a warm, home-like senior living option that blends independent living with assisted services under one roof. It works well for residents who want a lively social calendar, chef-driven meals, and outings that keep life active without sacrificing affordability. The strongest fit is for active seniors who anticipate a transition later on but prefer not to relocate again when care needs shift. In short, this is the choice for households prioritizing a strong sense of community, accessible dining, and on-site support that can scale with changing needs.

Those weighing alternatives should understand this setting may not be ideal for every situation. If a loved one requires rock-solid, 24/7 medical oversight with pristine, consistently flawless operations - particularly around medication management, room readiness, and rapid maintenance response - there are other options that deliver tighter controls and higher staff-to-resident ratios. Several worry points recur in reviews: occasional lapses in maintenance and housekeeping, mixed experiences with billing or staff responsiveness, and moments where medication handling or room preparation fell short. For families with high expectations for perfect operational precision, or with residents who need immediate, constant clinical attention, an independently run home-like option may not provide the level of assurance sought.

The key positives here - true warmth from staff, plentiful and varied activities, and a genuinely homey atmosphere - tend to offset the notable drawbacks. Residents consistently praise the staff's courtesy and willingness to go above and beyond, and they value the sense of belonging that comes from a dining room that feels like a restaurant and outings that feel purposeful rather than performative. The on-site care teams, including house-call providers and wellness staff, reduce the burden on families by coordinating therapies and medical needs within the campus. Meals are frequently highlighted as a standout, with variety, flexibility, and the comfort of dining options that accommodate different routines. When these strengths align with a resident's preferences, the overall quality of life can be exceptional.

However, the practical downsides demand careful consideration. Maintenance gaps, occasional furniture or fixture issues, and reporting on room readiness can erode confidence if not addressed promptly. Some families report kitchen staffing constraints that affect service speed, as well as elevator reliability issues that matter for residents with mobility needs. Billing concerns and occasional questions about medication management have appeared in a few reviews, underscoring the necessity of vigilant family oversight and transparent financial practices. The most effective approach is to verify current maintenance logs, request a detailed medication protocol, and insist on clear, timely communications from leadership before a move.

Operational leadership has a meaningful impact on the resident experience. A steady, visible leadership team - supported by a robust wellness and activities staff - helps sustain the community's momentum through renovations, program expansion, and day-to-day problem-solving. The dining program, the gardening spaces, and the breadth of activities reflect a culture that celebrates residents' independence while inviting participation. This combination of engaged leadership, chef-driven meals, and accessible health services creates a compelling value proposition for families who want a supportive, sociable environment without sacrificing the comforts of home.

In the end, the best decision rests on matching fit to need. For families seeking a flexible, affordable setting that prioritizes social engagement, vibrant meals, and on-site health support, this community represents a strong, practical choice. It is especially effective for those who value continuity of care as independence evolves and who can commit to active involvement in monitoring care quality. Conversely, if flawless operational reliability and airtight medication management are non-negotiable, it pays to explore other options with tighter control and higher supervision structures. A careful on-site tour, candid conversations with current residents, and a clear review of the latest maintenance, dining, and billing policies will reveal whether this community is the right match for the loved one's path.

This part of Round Rock, Texas offers a range of amenities and services that would cater to the needs of seniors looking for a convenient and comfortable living environment. With popular restaurants such as Lupe Tortilla, Chick-fil-A, and Culver's within close proximity, residents can enjoy a variety of dining options. Additionally, there are several pharmacies nearby including CVS Pharmacy and Walgreens for easy access to medications. Outdoor enthusiasts can take advantage of Old Settlers Park for recreational activities. For healthcare needs, there are reputable medical facilities like Seton Medical Center Williamson and Scott & White Hospital in the vicinity. Cinemark 14 Round Rock provides entertainment options with its movie theater. For religious individuals, there are various places of worship including Jehovah's Witnesses and Saint Patrick Catholic Church in the area. Overall, this neighborhood offers a well-rounded community with essential services that would be beneficial for seniors looking to settle in Round Rock.

Restaurants

• Lupe Tortilla (0.4 miles)
• Chick-fil-A (0.8 miles)
• Culver's (0.8 miles)
• Torchy’S Tacos (0.8 miles)
• Andy's Frozen Custard (0.9 miles)
• The Salt Lick (1.2 miles)
• Intel Club (1.3 miles)

Pharmacies

• CVS Pharmacy (0.9 miles)
• Walgreens (1.4 miles)
• Walgreens (2.1 miles)
• CVS Pharmacy (2.5 miles)
• Scott & White Pharmacy (2.6 miles)
• CVS Pharmacy (2.7 miles)
• CVS Pharmacy (2.7 miles)

Parks

• Old Settlers Park (1 miles)

Cafes

• Kerbey Lane Cafe - Round Rock (2.3 miles)
• Starbucks (2.7 miles)
• Dutch Bros Coffee (2.9 miles)
• Starbucks (3.5 miles)
• Starbucks (5.2 miles)
• Dutch Bros Coffee (5.2 miles)
• Starbucks (5.7 miles)

Hospitals

• Seton Medical Center Williamson (2.5 miles)
• Scott & White Hospital (3 miles)
• Round Rock Medical Center (3.9 miles)
• Reliant Rehab Central Tx (4.1 miles)

Theaters

• Cinemark 14 Round Rock (3.1 miles)
• Pflugerville Tinseltown Cinemark Cinema (5.8 miles)

Physicians

• Texas Medclinic (3.6 miles)
• Brushy Creek Family Physicians (3.7 miles)
• Clinical Pathology Laboratories (3.7 miles)
• Eye Associates Of Central Texas (3.9 miles)
• Austin Regional Clinic P.A. (3.9 miles)
• Heart Hospital of Austin at St. David's Round Rock Medical Center (4 miles)
• Total Men’s Primary Care (4.4 miles)

Places of Worship

• Jehovah's Witnesses (5.5 miles)
• Hutto United Methodist Church (5.5 miles)
• Saint Patrick Catholic Church (5.5 miles)