Remington Rehab Investment Group in Round Rock, TX

Pros

• The staff are kind, compassionate, and attentive to residents.
• Debra, the activities director, is wonderful, engaging, and uplifting.
• The therapy team is knowledgeable, encouraging, and effective at helping residents regain daily tasks.
• The facility is beautiful, clean, and well maintained.
• Nurses like Linda, Sandra, and Leticia are dedicated, caring, and consistently thorough.
• The care team makes residents feel safe, supported, and well cared for.
• The meals and activities contribute to a pleasant and uplifting stay.
• Administration and social services staff are helpful and communicative, aiding smooth transitions.
• The overall experience is described as wonderful, with many residents and families recommending it.

Cons

• They would not recommend the facility.
• The staff couldn't speak English well, making communication terrible.
• The place felt more like a warehouse than a care facility, an absolutely awful experience.
• They should avoid this place at all costs.
• The nighttime staff were horrible, caught sleeping on shift, and slow to respond, sometimes yelling at residents.
• The staff were rude and uncaring toward patients, showing a clear lack of compassion.
• Residents were left waiting for help for hours, and call lights were often unanswered, with medication errors occurring.
• There were reports of neglect, dehydration, bed sores, missed feedings, and missing personal items.

Review

Remington Rehab Investment Group in Round Rock is best suited for families prioritizing aggressive rehabilitation and a structured, activity-rich environment, with the understanding that ongoing oversight will be essential. The facility shows up as a solid option for seniors who are focused on physical and occupational therapy to regain function after surgery, stroke, or a similar incident, and who appreciate a campus that looks and feels clean and inviting. It works best when loved ones can play an active role in care planning, communicate needs clearly, and monitor day-to-day responsiveness. In short, this community can deliver meaningful rehab and engagement for those who can stay involved and push for timely, individualized attention.

Those who may want to consider alternatives are anyone who cannot provide that level of oversight or who require high-touch medical oversight around the clock. Several reviews highlight inconsistent nursing attention, long wait times for assistance, and mixed communication, especially on night shifts. Families that cannot tolerate gaps in basic care - such as assistance with daily needs, timely medication administration, or prompt responses to call lights - should look at other options. For residents who speak primarily English as a first language, consistency in language across shifts is also a factor to verify, since communication barriers appeared repeatedly in some accounts.

The program's strongest upside is the therapy and activity ecosystem. A sizable cadre of therapists and aides earns frequent praise for progress, encouragement, and practical coaching that helps residents reestablish daily routines and mobility. The activity director, Debra, is repeatedly cited as a transformative presence - creative, energetic, and capable of coordinating engaging events that uplift spirits and foster social connections. Cleanliness and a pleasant environment accompany these strengths, with several residents and families noting quality PT/OT efforts, reliable scheduling, and dependable therapists who push patients to improve.

However, the footprint of the downside is substantial in many reviews. Reports of understaffing, language barriers, and inconsistent care across shifts create a reality where basic needs can slip through the cracks. Night shifts in particular are described as unreliable, with instances of delayed responses, missed assistance, or disrespectful interactions. Medication administration errors and lapses in routine care - bath times, wound care, and hydration - appear in multiple family accounts. Discharge communications and responsiveness to family questions can also be uneven, leaving some to feel uninformed during critical transition moments.

These pros and cons interact in a way that will matter most to prospective residents: meaningful rehab gains and an engaging, attractive environment can be realized, but only when care teams consistently translate those strengths into reliable, day?to?day attention. When therapy is well-executed and the activity program keeps a resident engaged, Remington can become a springboard back to independence. Yet persistent concerns about safety, timely care, and clear communication can erode confidence and undermine progress, especially for residents with complex medical needs or dementia who require steady supervision.

The practical path to deciding here is to pursue a disciplined, firsthand assessment. Schedule multiple visits at different times, request to meet the rehabilitation director and the case manager, and ask for a written care plan with explicit targets, staffing ratios, and a communications protocol. Verify which nurses and aides will be assigned to the case, and insist on real-world examples of how call lights and urgent needs are handled at night. Compare references from families with similar levels of care needs, and visit other local options to benchmark therapy quality, responsiveness, and overall environment. If those checks align with a rehab-forward, socially active experience and a vigilant family liaison, Remington can be a solid choice; if not, explore other facilities that offer more consistent basic care and 24/7 responsiveness.

This part of Round Rock, Texas offers a convenient and diverse range of amenities for senior living. With a variety of restaurants ranging from fast food chains like McDonald's and Chick-Fil-A to local favorites like Torchy’s Tacos and Rock N Grill, there are plenty of dining options nearby. Additionally, there are several reputable physicians' offices and hospitals in close proximity for any healthcare needs. Pharmacies such as Walgreens and CVS are also conveniently located for medication needs. For leisure activities, there are cafes like Kerbey Lane Cafe and Starbucks for socializing with friends or enjoying a cup of coffee. Nearby parks offer opportunities for outdoor recreation and relaxation. Overall, this area provides a well-rounded environment for seniors looking to live in a vibrant community with convenient access to essential services.

Restaurants

• McDonald's (0.4 miles)
• Urban (0.6 miles)
• Round Rock Donuts (0.8 miles)
• Whataburger (1 miles)
• Torchy’S Tacos (1.2 miles)
• Rock N Grill - Indian Authentic Cuisine and Bar (1.3 miles)
• Chick-Fil-A (1.9 miles)

Physicians

• Eye Associates Of Central Texas (1.3 miles)
• Austin Regional Clinic P.A. (1.3 miles)
• Heart Hospital of Austin at St. David's Round Rock Medical Center (1.4 miles)
• Treehouse Pediatrics (2 miles)
• Pediatric Center of Round Rock (2.1 miles)
• Texas Medclinic (4.6 miles)
• Clinical Pathology Laboratories (5.4 miles)

Pharmacies

• Walgreens (1.3 miles)
• Walgreens (1.5 miles)
• Walgreens (1.6 miles)
• Walmart Pharmacy (1.9 miles)
• CVS Pharmacy (2.1 miles)
• CVS Pharmacy (2.2 miles)
• CVS Pharmacy (2.4 miles)

Hospitals

• Round Rock Medical Center (1.4 miles)
• Reliant Rehab Central Tx (1.4 miles)
• Scott & White Hospital (4.1 miles)
• Seton Medical Center Williamson (4.9 miles)

Cafes

• Kerbey Lane Cafe - Round Rock (1.8 miles)
• Starbucks (2.5 miles)
• Dutch Bros Coffee (3.4 miles)
• Starbucks (4 miles)
• Starbucks (4.4 miles)
• Cuppa Austin (4.8 miles)
• Summer Moon Wood-Fired Coffee (5.1 miles)

Parks

• Old Settlers Park (3.7 miles)
• Champion Park (4 miles)
• Ranch Trails Park (4.9 miles)
• Rattan Creek Park (5.4 miles)
• Williamson County Regional Park (5.8 miles)

Places of Worship

• Jehovah's Witnesses (3.8 miles)
• St Vincent De Paul Catholic Church (4.4 miles)

Theaters

• Cinemark 14 Round Rock (4.1 miles)
• Pflugerville Tinseltown Cinemark Cinema (4.2 miles)

Transportation

• MetroRail Lakeline Station (5.9 miles)