Serenity Assisted Living

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Serenity Assisted Living

Serenity Assisted Living

3449 Platt Ave, Port Arthur, TX 77640

For more information about senior living options: (844) 490-3973

1.5 from 2 reviews
Assisted Living

Overall Review

Pros

  • pro The facility has a beautiful appearance and is very clean.
  • pro The staff was attentive to the cleanliness of the environment.
  • pro Serenity Home Assisted Care Living offers a comfortable setting for residents.

Cons

  • pro The care provided at Serenity Home Assisted Care Living was very poor.
  • pro The food served was consistently inadequate, with no home-cooked meals offered.
  • pro Staff members exhibited a lack of knowledge and failed to communicate effectively with families.
  • pro Residents experienced multiple falls without the facility notifying family members.
  • pro Medications were not administered as required, compromising residents' health.
  • pro There were frequent incidents of theft, with personal belongings going missing regularly.

Review

A Cautionary Tale: The Dangers of Serenity Home Assisted Care Living

When it comes to choosing a facility for loved ones with impaired cognitive function, the decision can be daunting and fraught with uncertainty. It is essential to find a place that not only offers a beautiful environment but also prioritizes the well-being and care of its residents. Unfortunately, experiences shared by families with loved ones at Serenity Home Assisted Care Living reveal a troubling pattern of neglect and mismanagement that raises significant red flags for prospective clients.

The facade of Serenity Home may be inviting—the premises are beautifully maintained, and cleanliness appears to be a priority on the surface. However, this pristine appearance conceals deeper issues that many families have encountered during their time there. Despite the attractive surroundings, the critical components of care—from proper nutrition to effective communication—were severely lacking. Families expect their loved ones in assisted living facilities to receive nutritious meals prepared with care; however, the food served at Serenity Home fell short in both quality and preparation. Residents frequently received boxed meals rather than fresh home-cooked options, leading to questions about nutritional adequacy and overall satisfaction.

As if inadequate meal quality were not enough cause for concern, communication—or more accurately, the lack thereof—proved to be one of the most disconcerting experiences for families involved with Serenity Home. An open line of dialogue between staff members and family is vital when it comes to understanding a resident's well-being and addressing any concerns that may arise. Regrettably, numerous accounts indicate that staff members at Serenity Home were ill-informed about residents’ conditions and needs. Families found themselves left in the dark regarding important incidents; mothers who fell multiple times did not receive timely notifications from staff, leaving relatives unaware until they visited or discovered injuries on their own.

Compounding these ongoing communication issues was an alarming negligence regarding medication administration—a cornerstone of care for individuals requiring assistance due to cognitive impairments. Ensuring that medications are dispensed correctly is crucial in managing health conditions effectively; however, reports suggest that residents at Serenity Home were often not given their medications as required or on schedule. This oversight can lead not only to health issues but also significantly diminishes trust between families and caregivers.

In addition to concerns surrounding medical treatment and daily care routines, many families reported experiencing theft while visiting their loved ones at Serenity Home. Instances where personal belongings went missing became increasingly common—so much so that relatives began questioning whether they could safely leave anything valuable with their family members residing there. Such occurrences create an atmosphere rife with distrust, further undermining confidence in the facility’s ability to provide safe living conditions.

Ultimately, while no one wishes ill upon those who operate assisted living facilities like Serenity Home Assisted Care Living—even those who prioritize self-interest over patient welfare—it remains crucial for prospective clients to tread carefully when considering such establishments for their loved ones. The collective narratives surrounding poor care quality, compounded by serious deficiencies in communication and security measures against theft paint a troubling portrait of this facility’s operation.

For anyone seeking assistance in finding suitable caregiving options for family members battling cognitive impairments or related ailments, consideration must be given beyond outward appearances or superficial cleanliness standards alone; emotional safety matters just as much as physical well-being within elderly care environments. The distressing realities revealed through these reviews serve as vital lessons—not only highlighting potential pitfalls but ultimately serving as cautionary tales intended to protect vulnerable populations from falling prey to similar situations involving inadequate oversight within supposedly reputable residences.

Features

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Guasts at mealtime Guasts at mealtime"Guests at mealtime" offer seniors the opportunity for social interaction, companionship, and a sense of community during meals, which can help combat feelings of loneliness and isolation commonly experienced in senior living environments. It can also enhance their overall dining experience and improve their mental and emotional well-being.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Laundry LaundryLaundry services are important for seniors as they may have difficulty with physical tasks such as bending, lifting, or carrying heavy loads. Having access to laundry services can help seniors maintain personal hygiene, cleanliness, and independence in their daily lives.
  • Resident parking Resident parkingResident parking is crucial for seniors in a senior living community as it provides convenience, accessibility, and safety for residents who may have limited mobility or rely on personal vehicles for transportation. Having designated parking spaces ensures that seniors can easily access their homes without having to walk long distances or navigate crowded parking lots, ultimately enhancing their overall quality of life and sense of independence.
  • Security gate Security gateSecurity gates provide an added layer of protection and peace of mind for seniors living in a community. They help prevent unauthorized entry, deter potential intruders, and create a sense of security for residents. This extra security measure can make seniors feel safe and secure in their living environment.

Transportation

  • Southeast Texas Regional (5 miles away) Southeast Texas Regional (5 miles away)

Care Services

  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.

Dining

  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • Room service Room serviceRoom service is important for seniors in a senior living community because it provides convenience and allows them to have their meals delivered directly to their room. This can be especially beneficial for seniors who may have mobility issues or difficulty accessing the dining area. Room service ensures that seniors are able to receive nutritious meals without having to navigate through the facility, allowing them to maintain their independence and overall well-being.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.

Description

Serenity Assisted Living in Port Arthur, TX is a senior living community that offers a range of amenities and care services to meet the needs of its residents. Our residents can enjoy their favorite TV shows with cable or satellite TV in the comfort of their own rooms. For those who seek spiritual nourishment, devotional services off-site are available, allowing residents to connect with their faith. Our beautifully maintained garden provides a serene environment for relaxation and socialization.

At mealtime, guests are welcome to join our residents for delicious and nutritious meals. The indoor common areas offer a warm and inviting space for socializing and engaging in activities. Laundry services ensure that our residents always have clean clothes without the hassle of doing it themselves. Residents can park their vehicles conveniently on site with our resident parking.

We prioritize the safety and security of our residents, which is why we have implemented a security gate for added peace of mind. Additionally, we offer specialized care services for diabetic residents, ensuring they receive the necessary attention to manage their condition effectively.

Dining is made convenient with our room service option, allowing residents to enjoy meals in the privacy of their own rooms. For those looking for additional activities beyond the community, devotional activities offsite provide opportunities for spiritual growth and connection.

The surrounding area boasts several amenities that enhance the overall convenience and accessibility of Serenity Assisted Living. There are three cafes nearby where residents can enjoy a cup of coffee or catch up with friends. Nature lovers will appreciate the proximity to parks where they can take leisurely strolls or spend quality time outdoors. With seven pharmacies nearby, access to medications and healthcare supplies is easily within reach.

Residents also have access to 18 physicians nearby, ensuring prompt medical attention whenever needed. When it comes to dining out or trying new cuisines, 32 restaurants nearby offer a variety of options catering to different tastes and preferences. For those seeking spiritual fulfillment outside the community, six places of worship are located nearby, allowing residents to continue their religious practices.

Lastly, the presence of four hospitals nearby provides peace of mind knowing that high-quality healthcare services are readily available in case of emergencies or routine medical needs.

At Serenity Assisted Living, we strive to provide a comfortable and enriching environment for our residents, offering a range of amenities and services that enhance their well-being and cater to their individual preferences and needs.

Nearby Places of Interest

Located in Port Arthur, Texas, this area offers a variety of amenities for seniors looking to settle down. With several physicians and medical centers within a few miles, residents have convenient access to healthcare services. Additionally, there are pharmacies nearby for easy prescription pick-ups. For dining options, there are a mix of fast food chains like Jack In The Box and Taco Bell, as well as sit-down restaurants like New China and Waffle House. Places of worship such as Trinity Church and Life Church are also close by for spiritual fulfillment. Parks like Golden Triangle Veterans Memorial Park and Port Neches Riverfront Park provide opportunities for outdoor recreation and relaxation. Public transportation is easily accessible with Enterprise Rent-A-Car just a short drive away and the Jack Brooks Regional Airport nearby. Overall, the area offers a mix of essential services and recreational activities for seniors looking to enjoy their retirement years in a vibrant community.

Physicians

  • John A. Iceton (0.4 miles)
  • Oral and Maxillofacial Surgery (0.5 miles)
  • Gulf Coast Health Cent (0.7 miles)
  • Golden Triangle Cancer Center (3 miles)
  • Dr Jack C Johnston M.D. (3.2 miles)
  • Doctor Duplan (3.2 miles)
  • Southeast Texas Internal Medicine (3.3 miles)

Restaurants

  • New China Restaurant (0.6 miles)
  • Kajun Seafood & Wings (1.7 miles)
  • Jack In The Box (2 miles)
  • Waffle House (2.1 miles)
  • Sonic Drive-In (2.1 miles)
  • Taco Bell (2.2 miles)
  • Whataburger (2.2 miles)

Hospitals

  • CHRISTUS Hospital-St Mary (1.3 miles)
  • Renaissance Hospital (2.6 miles)
  • Golden Triangle Radiation Pa (3.6 miles)
  • Medical Center-South East Tx (4.1 miles)

Places of Worship

  • Trinity Church (1.6 miles)
  • Iglesia Apostolica (1.6 miles)
  • Israel Chapel AME Church (2.7 miles)
  • Landmark Global Outreach Ministries (3.3 miles)
  • General Conference Of Seventh-Day Adventists (3.3 miles)
  • Life Church (3.4 miles)
  • Wesley United Methodist Church (5.5 miles)

Pharmacies

  • CVS Pharmacy (2 miles)
  • Walgreens (2.2 miles)
  • CVS Pharmacy (3.7 miles)
  • Walmart Pharmacy (3.7 miles)
  • Maxor National Pharmacy Services (3.9 miles)
  • Walgreens (4 miles)
  • CVS Pharmacy (4.1 miles)

Cafes

  • Starbucks (2.1 miles)
  • Courtyard Cafe & Bakery (3.2 miles)
  • Starbucks (3.9 miles)
  • The Avenue Coffee (5.8 miles)

Parks

  • Golden Triangle Veterans Memorial Park (3.6 miles)
  • Doornbos Heritage Park (5.6 miles)
  • Port Neches Riverfront Park (6.1 miles)
  • Bridge City Secretary (10.1 miles)
  • Vincent Beck Stadium (11.7 miles)
  • Cattail Marsh (13.7 miles)
  • Riverfront Park (15 miles)

Transportation

  • Enterprise Rent-A-Car (5.3 miles)
  • Jack Brooks Regional Airport (BPT) (5.4 miles)

Frequently Asked Questions

Where is Serenity Assisted Living?

Nearby Communities

Assisted Living in Nearby Cities

Related Resources

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