Serenity Assisted Living in Port Arthur, TX

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Serenity Assisted Living

Serenity Assisted Living in Port Arthur, TX

3449 Platt Ave, Port Arthur, TX 77640

For more information about senior living options: (844) 490-3973

1.5 from 2 reviews
Assisted Living

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    Overall Review of Serenity Assisted Living

    Pros

    • pro The facility's appearance was beautiful.
    • pro It was very clean.

    Cons

    • pro The facility is dangerous for loved ones with impaired cognitive function because the owner/staff actively advocate for their own interests over the patient's.
    • pro The reviewer would not recommend Serenity Home Assisted Care Living to anybody.
    • pro The care provided was very poor.
    • pro The food served was very poor.
    • pro The mother never received a home-cooked meal; foods were always boxed up.
    • pro The facility appeared beautiful and clean, but the staff lacked knowledge and failed to communicate.
    • pro The mother fell several times, but the staff never called the family and no one was informed.
    • pro The lack of communication was horrible.
    • pro Medications were not given as they should be.
    • pro There was a lot of stealing going on.
    • pro A lot of the mother's belongings went missing during visits.

    Review

    Serenity Assisted Living in Port Arthur is best considered for families that can stay intensely involved in daily operations and advocate for timely, accurate care. For residents who require steady supervision, reliable medication administration, and proactive fall prevention, this community does not meet the mark. The available account suggests that cognitive impairment escalates risk here unless a family member can intervene promptly and persistently to correct course.

    Alternatives should be strongly considered for families prioritizing safety, transparency, and dependable daily care. Seek facilities with clear, documented medication protocols, robust staffing and caregiver training, and open channels for family communication. Dementia- or memory-care capable programs, adequate staffing ratios, and verifiable incident reporting should be non-negotiables. If the ability to visit frequently and receive timely updates is essential, continue the search rather than settling for uncertain oversight.

    On the surface, Serenity presents a clean, orderly environment with an appealing appearance. That aesthetic advantage does not compensate for deeper deficiencies in care quality and safety. The critical failings - poor communication with families, inconsistent or improper medication handling, and a pattern of safety concerns - far outweigh any cosmetic positives. When staff "don't know about anything" and care lapses occur, the risk to residents becomes the deciding factor, not the polish of the lobby.

    From a decision-making standpoint, concrete evidence of robust care processes matters most: licensed management on-site, formal dementia-care training for staff, thorough incident logs, and a kitchen program that delivers appropriate meals rather than boxed fare. Prospective residents should insist on seeing current care plans, daily schedules, and documented escalation of concerns to families. The medication area and storage procedures must be transparent, with routines for counting, reconciliation, and error reporting. Without these assurances, the apparent strengths of the facility are not enough to justify residence.

    Risk assessment benefits from independent checks: state licensing records, recent survey results, and any history of complaints or enforcement actions. Prospective families should conduct unscripted tours at different times, observe staff responsiveness to calls and safety incidents, and confirm honest, consistent communication post-incident. Ask about staff-to-resident ratios, availability of a designated dementia-care coordinator, and the existence of a comprehensive fall-prevention program. If any of these elements are missing or vague, the probability of ongoing safety concerns rises markedly.

    Bottom line: Serenity Assisted Living should be approached with caution and, for most residents, avoided as a primary choice when reliable medical oversight and transparent caregiving are non-negotiable. The clean, attractive setting may ease the initial impression, but it cannot eclipse documented care and safety deficiencies. Families should target alternatives that demonstrate verifiable clinical oversight, steady staffing, and clear, proactive communications. In Port Arthur, the prudent path is toward facilities with proven track records of keeping families informed and residents safe, especially for those with cognitive or medical needs requiring consistent monitoring.

    Features

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Guasts at mealtime Guasts at mealtime"Guests at mealtime" offer seniors the opportunity for social interaction, companionship, and a sense of community during meals, which can help combat feelings of loneliness and isolation commonly experienced in senior living environments. It can also enhance their overall dining experience and improve their mental and emotional well-being.
    • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
    • Laundry LaundryLaundry services are important for seniors as they may have difficulty with physical tasks such as bending, lifting, or carrying heavy loads. Having access to laundry services can help seniors maintain personal hygiene, cleanliness, and independence in their daily lives.
    • Resident parking Resident parkingResident parking is crucial for seniors in a senior living community as it provides convenience, accessibility, and safety for residents who may have limited mobility or rely on personal vehicles for transportation. Having designated parking spaces ensures that seniors can easily access their homes without having to walk long distances or navigate crowded parking lots, ultimately enhancing their overall quality of life and sense of independence.
    • Security gate Security gateSecurity gates provide an added layer of protection and peace of mind for seniors living in a community. They help prevent unauthorized entry, deter potential intruders, and create a sense of security for residents. This extra security measure can make seniors feel safe and secure in their living environment.

    Transportation

    • Southeast Texas Regional (5 miles away) Southeast Texas Regional (5 miles away)

    Care Services

    • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
    • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.

    Dining

    • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
    • Room service Room serviceRoom service is important for seniors in a senior living community because it provides convenience and allows them to have their meals delivered directly to their room. This can be especially beneficial for seniors who may have mobility issues or difficulty accessing the dining area. Room service ensures that seniors are able to receive nutritious meals without having to navigate through the facility, allowing them to maintain their independence and overall well-being.

    Activities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.

    Description

    Serenity Assisted Living in Port Arthur, TX is a senior living community that offers a range of amenities and care services to meet the needs of its residents. Our residents can enjoy their favorite TV shows with cable or satellite TV in the comfort of their own rooms. For those who seek spiritual nourishment, devotional services off-site are available, allowing residents to connect with their faith. Our beautifully maintained garden provides a serene environment for relaxation and socialization.

    At mealtime, guests are welcome to join our residents for delicious and nutritious meals. The indoor common areas offer a warm and inviting space for socializing and engaging in activities. Laundry services ensure that our residents always have clean clothes without the hassle of doing it themselves. Residents can park their vehicles conveniently on site with our resident parking.

    We prioritize the safety and security of our residents, which is why we have implemented a security gate for added peace of mind. Additionally, we offer specialized care services for diabetic residents, ensuring they receive the necessary attention to manage their condition effectively.

    Dining is made convenient with our room service option, allowing residents to enjoy meals in the privacy of their own rooms. For those looking for additional activities beyond the community, devotional activities offsite provide opportunities for spiritual growth and connection.

    The surrounding area boasts several amenities that enhance the overall convenience and accessibility of Serenity Assisted Living. There are three cafes nearby where residents can enjoy a cup of coffee or catch up with friends. Nature lovers will appreciate the proximity to parks where they can take leisurely strolls or spend quality time outdoors. With seven pharmacies nearby, access to medications and healthcare supplies is easily within reach.

    Residents also have access to 18 physicians nearby, ensuring prompt medical attention whenever needed. When it comes to dining out or trying new cuisines, 32 restaurants nearby offer a variety of options catering to different tastes and preferences. For those seeking spiritual fulfillment outside the community, six places of worship are located nearby, allowing residents to continue their religious practices.

    Lastly, the presence of four hospitals nearby provides peace of mind knowing that high-quality healthcare services are readily available in case of emergencies or routine medical needs.

    At Serenity Assisted Living, we strive to provide a comfortable and enriching environment for our residents, offering a range of amenities and services that enhance their well-being and cater to their individual preferences and needs.

    Nearby Places of Interest

    Located in Port Arthur, Texas, this area offers a variety of amenities for seniors looking to settle down. With several physicians and medical centers within a few miles, residents have convenient access to healthcare services. Additionally, there are pharmacies nearby for easy prescription pick-ups. For dining options, there are a mix of fast food chains like Jack In The Box and Taco Bell, as well as sit-down restaurants like New China and Waffle House. Places of worship such as Trinity Church and Life Church are also close by for spiritual fulfillment. Parks like Golden Triangle Veterans Memorial Park and Port Neches Riverfront Park provide opportunities for outdoor recreation and relaxation. Public transportation is easily accessible with Enterprise Rent-A-Car just a short drive away and the Jack Brooks Regional Airport nearby. Overall, the area offers a mix of essential services and recreational activities for seniors looking to enjoy their retirement years in a vibrant community.

    Physicians

    • John A. Iceton (0.4 miles)
    • Oral and Maxillofacial Surgery (0.5 miles)
    • Gulf Coast Health Cent (0.7 miles)
    • Golden Triangle Cancer Center (3 miles)
    • Dr Jack C Johnston M.D. (3.2 miles)
    • Doctor Duplan (3.2 miles)
    • Southeast Texas Internal Medicine (3.3 miles)

    Restaurants

    • New China Restaurant (0.6 miles)
    • Kajun Seafood & Wings (1.7 miles)
    • Jack In The Box (2 miles)
    • Waffle House (2.1 miles)
    • Sonic Drive-In (2.1 miles)
    • Taco Bell (2.2 miles)
    • Whataburger (2.2 miles)

    Hospitals

    • CHRISTUS Hospital-St Mary (1.3 miles)
    • Renaissance Hospital (2.6 miles)
    • Golden Triangle Radiation Pa (3.6 miles)
    • Medical Center-South East Tx (4.1 miles)

    Places of Worship

    • Trinity Church (1.6 miles)
    • Iglesia Apostolica (1.6 miles)
    • Israel Chapel AME Church (2.7 miles)
    • Landmark Global Outreach Ministries (3.3 miles)
    • General Conference Of Seventh-Day Adventists (3.3 miles)
    • Life Church (3.4 miles)
    • Wesley United Methodist Church (5.5 miles)

    Pharmacies

    • CVS Pharmacy (2 miles)
    • Walgreens (2.2 miles)
    • CVS Pharmacy (3.7 miles)
    • Walmart Pharmacy (3.7 miles)
    • Maxor National Pharmacy Services (3.9 miles)
    • Walgreens (4 miles)
    • CVS Pharmacy (4.1 miles)

    Cafes

    • Starbucks (2.1 miles)
    • Courtyard Cafe & Bakery (3.2 miles)
    • Starbucks (3.9 miles)
    • The Avenue Coffee (5.8 miles)

    Parks

    • Golden Triangle Veterans Memorial Park (3.6 miles)
    • Doornbos Heritage Park (5.6 miles)
    • Port Neches Riverfront Park (6.1 miles)
    • Bridge City Secretary (10.1 miles)
    • Vincent Beck Stadium (11.7 miles)
    • Cattail Marsh (13.7 miles)
    • Riverfront Park (15 miles)

    Transportation

    • Enterprise Rent-A-Car (5.3 miles)
    • Jack Brooks Regional Airport (BPT) (5.4 miles)

    Frequently Asked Questions

    Where is Serenity Assisted Living?

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