Landing At Watercrest Shadow Creek Ranch

Pros

• Residents at The Landing at Watercrest Shadow Creek Ranch experience a vibrant community filled with new friendships and enriching activities that foster personal growth and joy.
• The facility is praised for its beautiful environment, offering well-kept grounds, clean living spaces, and an elegant dining experience that makes residents feel pampered.
• Many reviews highlight the staff's kindness and attentiveness toward residents, creating a welcoming atmosphere where individuals can truly feel at home.
• Families appreciate the prompt resolution of issues by the administration and staff, demonstrating a commitment to quality care and resident satisfaction.
• The variety of activities and wellness programs available contribute to an improved quality of life for residents, allowing them to engage meaningfully in their golden years.
• Prospective residents are often impressed by the informative tours, friendly staff interactions, and the facility's commitment to providing personalized care based on individual needs.

Cons

• The care at The Landing at Watercrest was poor, leading to serious health complications for residents.
• Staff members were often short-staffed, resulting in inadequate attention and care for residents.
• There was a severe lack of communication between staff shifts, which negatively impacted the quality of care.
• Some employees were unlicensed and untrained, posing risks to residents’ safety.
• The facility promised numerous amenities during the move-in process but failed to deliver after residents settled in.
• Housekeeping services were infrequent, with some families having to manage laundry themselves due to missing items.
• Staff turnover was high, which disrupted continuity of care for residents who relied on familiar caregivers.
• Medication administration issues occurred frequently, including missed medications and incorrect medication lists sent to hospitals.
• Residents waiting too long for assistance when calling for help, with some delays exceeding 30 minutes.
• Some areas of the facility showed signs of neglect, such as unpleasant odors in the memory care department.

Review

The Landing at Watercrest Shadow Creek Ranch has garnered a mix of experiences from families seeking assisted living and memory care for their loved ones. While many reviews highlight the facility's beautiful design, high-end amenities, and a welcoming atmosphere, there are concerning issues regarding the quality of care and consistency among staff members that potential residents should consider.

Several families express how the community's luxurious environment and comprehensive activities stand out, creating an enjoyable experience for their loved ones. Many reviewers describe the atmosphere as warm and vibrant, emphasizing that their relatives have made new friends and engaged in meaningful activities. The exquisite dining options available have also received praise, with some family members asserting that their loved ones feel pampered daily amid such upscale surroundings. In particular, one reviewer found that personalized care programs helped improve their relative’s quality of life significantly, contributing to an overall sense of joy and dignity in everyday living.

While the aesthetics and amenities are appealing and well-maintained, numerous reviews raise alarms about the level of actual medical care provided to residents. A pivotal concern shared by several reviewers is short staffing coupled with a lack of effective communication both among shifts and between staff and resident families. Instances were cited where medications were missed or incorrectly administered—one family noted alarming oversight when essential medications were not sent to the ER during a hospital transfer, ultimately impacting their loved one's health severely. Another review lamented inadequate protocol regarding DNR orders being ignored by staff responsible for patient care.

Additionally, inconsistencies in caregiver presence proved troubling for many families whose loved ones required more assistance due to mobility or cognitive challenges. Transitioning through different staff members contributed to confusion for residents who relied heavily on familiar caregivers for daily tasks like dressing or bathing. Families voiced wishes for improved communication regarding schedule changes or updates, which could help ease transitions between caregiving personnel.

Despite these criticisms surrounding care standards and staffing issues, there were positive acknowledgments of responsive administration aimed at resolving problems quickly when mentioned by family members. Many felt reassured by the friendliness of certain staff members who genuinely cared about residents' well-being; however, consistent staffing practices would enhance this further. One review indicated a negative experience where an employee's behavior led to significant injury without consequence while suggesting that oversight could be improved dramatically given reports of high turnover rates among staff.

Ultimately, opinions on The Landing at Watercrest Shadow Creek Ranch reveal it as a community filled with potential—a place where residents can thrive socially amidst elegant surroundings—but caution must also be taken concerning health management practices. For families considering this facility as a home for their elderly relatives, carefully weighing its premium offerings against reported experiences may guide them toward making informed decisions better suited to meet specific needs while ensuring safety remains paramount in caregiving environments.

This part of Pearland, Texas offers a convenient and diverse range of amenities for senior living. With multiple Starbucks cafes nearby for a morning coffee, various dining options such as Gringo's Mexican Kitchen and Lupe Tortilla, as well as pharmacies like Walgreens and CVS in close proximity, seniors have easy access to essential services and leisure activities. Additionally, there are reputable healthcare providers like Houston Eye Associates and Houston Methodist Primary Care Group located within a short distance, ensuring quality medical care. The area also provides opportunities for recreation with parks like Tom Bass III Regional Park nearby. For those who may need to travel, transportation options such as National Car Rental and Metrorail stations are easily accessible. Overall, this part of Pearland offers a convenient and comfortable environment for seniors looking to settle down in a bustling community with ample amenities nearby.

Cafes

• Starbucks (0.2 miles)
• Starbucks (8.6 miles)
• Starbucks (8.6 miles)

Physicians

• My Eyelab (0.3 miles)
• Houston Eye Associates (0.7 miles)
• Pearland Pediatrics | Kelsey-Seybold Clinic (0.8 miles)
• Branka Kosarac, MD - Houston Methodist Primary Care Group (2 miles)
• Advanced Dermatology & Skin Care (2.8 miles)
• Houston Methodist DeBakey Cardiology Associates (2.9 miles)
• Pearland Pediatrics, PA (9.3 miles)

Restaurants

• Gringo's Mexican Kitchen (0.3 miles)
• McDonald's (0.6 miles)
• Lupe Tortilla (0.8 miles)
• Chipotle Mexican Grill (0.8 miles)
• Whataburger (0.9 miles)
• Waffle House (1.2 miles)
• Chick-Fil-A (1.3 miles)

Theaters

• Electric - Cinemark 12 Pearland (1.1 miles)

Pharmacies

• Walgreens (1.5 miles)
• CVS Pharmacy (1.9 miles)
• CVS Pharmacy (2.3 miles)
• Walgreens (3 miles)
• Walgreens (4.8 miles)
• Pharmacy Technician Certification (4.8 miles)
• Walgreens (5.1 miles)

Parks

• Tom Bass III Regional Park (3.8 miles)
• Sagemeadow Park (10 miles)
• Old Braeswood Park (10.1 miles)

Places of Worship

• The Crossing Community Church (5.1 miles)
• New Life Temple Church Houston (5.7 miles)

Hospitals

• Scrub Campus 1 & 2 Research Building (9.5 miles)
• Michael E. DeBakey VA Medical Center (9.9 miles)
• TMCx Texas Medical Center Accelerator (10.1 miles)
• Texas Children's Hospital (10.3 miles)
• Texas Children's Hospital (10.4 miles)
• Texas Children's Pavilion for Women (10.4 miles)
• Houston Methodist Research Institute (10.5 miles)

Transportation

• National Car Rental (9.8 miles)
• Metrorail - Smith Lands Station (9.8 miles)
• Pearland Regional Airport (LVJ) (9.8 miles)
• Central Concourse (9.9 miles)
• Southwest Airlines (10 miles)
• Tsa Checkpoint Hobby Airport Houston (10 miles)
• William P. Hobby Airport (HOU) (10 miles)