The Grove at Vintage Oaks

1110 Vintage Way, New, TX 78132

For more information about senior living options: (844) 490-3973

3.9 from 13 reviews
5 stars
8
4 stars
1
3 stars
1
2 stars
1
1 stars
2

Active Adult Communities (55+)

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    Overall Review of The Grove at Vintage Oaks

    Pros

    • pro Michelle Garcia-Mittleman is candid, transparent, and forthcoming.
    • pro She presents facts without bluster, emphasizing quality, history, courtesy, and honesty.
    • pro Kevin is very detailed and thorough.
    • pro Kevin answers questions promptly and follows up in a timely manner.
    • pro Kevin has been absolutely amazing and goes above and beyond to assist.
    • pro The homes are of great quality and the sales reps are very professional.
    • pro The community seems top notch.
    • pro The home and area are beautiful.

    Cons

    • pro They claim Scott Felder over-promises up front and then completely lets customers down throughout the process.
    • pro They say even with timely construction, the warranty end of the process is disappointing and unreliable.
    • pro They allege Scott Felder should be held liable for damages to families who are out of a home due to the company's practices.
    • pro They describe the company as crooks with no morals, citing lies and horrible communication and customer service.
    • pro They report canceling due to lack of progress and still not receiving the $12,000 they are owed.
    • pro They urge others to look elsewhere, describing the overall experience as horrible.

    Review

    The collection of impressions centers on two very different experiences with builders and their sales teams, painting a picture of how candor, responsiveness, and integrity - or the lack thereof - shape a prospective buyer's confidence. On one end of the spectrum, several reviewers highlight the refreshing honesty and straightforward communication they encountered, particularly from Michelle Garcia-Mittleman at Meyer Ranch and from Kevin, a Scott Felder Homes representative, whose thoroughness and responsiveness left a strong positive impression. On the other end, a troubling pattern emerges around Scott Felder Homes itself: repeated complaints of over-promising, delayed progress, disappointing warranty service, and financial disputes that left some buyers feeling misled and, in at least one case, significantly out of pocket. The feedback also touches on accessibility and community design, with one reviewer noting handicap-building limitations and another acknowledging the availability of accommodations at a different builder.

    Michelle Garcia-Mittleman is described as candid, transparent, and forthcoming, a contrast to what one reviewer calls the "cruising to a closing" demeanor sometimes found in new-home sales. This reviewer appreciates her ability to present facts plainly and to connect her statements about quality with her own history and courtesy, suggesting that the trust she builds comes from honesty and a consistent evidentiary approach. The praise for Michelle emphasizes that the quality of the product is augmented by her approach - she is seen not merely as a salesperson but as someone who values the integrity of the process. The implication is that a buyer's confidence can hinge as much on the salesperson's character as on the home itself, and in this case, Michelle's approach is singled out as a model of what prospective buyers hope to find when exploring a major investment.

    The issue of accessibility also enters the conversation, with a reviewer noting that the homes in Meyer Ranch would not accommodate handicap building. This limitation is presented as a factor for consideration, especially when comparing builders. The reviewer mentions Ashton Woods as an alternative that does offer handicap accommodations, highlighting the importance of practical design and accessibility in addition to aesthetics or price. The takeaway here is not a blanket endorsement of one builder over another but a call for buyers to weigh specific needs - such as accessibility features - when evaluating options and to explore how different builders may meet those needs.

    Beyond Meyer Ranch, the narrative includes a strong cautionary stance about Scott Felder Homes. One reviewer uses very pointed language, stating that Scott Felder should be held liable for damages suffered by families who were pushed out of homes due to what they describe as problematic practices. The core grievances revolve around over-promising at the outset and failing to deliver throughout the process, with particular emphasis on delays in construction and unsatisfactory warranty service. The sentiment is that even when a home does go up, the warranty phase can be a disappointment, leaving buyers feeling abandoned after the sale. The reviewer encourages readers to consider alternatives and to tell friends and family to look elsewhere, underscoring a perceived lack of ethics or "morals" in the company's handling of customer relationships and commitments.

    Amid the criticisms, there are bright spots centered on individual representatives who are seen as delivering exceptional service. Kevin, associated with Scott Felder Homes, is repeatedly praised for being detailed, thorough, and responsive. Reviewers describe him as someone who answers questions promptly, and when an answer isn't immediately available, he actively pursues the needed information and follows up in a timely manner. The testimonials suggest that Kevin's diligence and reliability give buyers confidence that they are "in good hands," and several notes express anticipation about starting the build with him at the helm. One reviewer even highlights Kevin's responsiveness to a prospective move from California to New Braunfels, appreciating the effort he makes to share area imagery and promptly address questions, which reinforces the sense that quality customer service can make a significant difference in the overall experience of relocating and building a home.

    The opinions about Scott Felder Homes are not uniformly negative - there are mentions of positive attributes elsewhere in the organization. One reviewer describes a beautiful home and area, albeit with a desire for a sidewalk that is not present, signaling that the appeal of the home ecosystem can coexist with practical gaps in community amenities. Another reviewer speaks to the overall quality of homes and the professionalism of sales reps, with the community itself described as top notch. Yet even within these positive observations, there is an acknowledgment that not all experiences align, and the reliability of the process - especially around commitments, scheduling, and warranty service - will vary by individual interactions and by the specific team handling a given project. This suggests a nuanced landscape where the product quality may be solid, but the service experience can diverge widely depending on the people involved.

    In sum, the collective feedback portrays two competing narratives in the home-building landscape. For some buyers, the experience is defined by honesty, clarity, and responsiveness that align with the quality of the product, as embodied by Michelle Garcia-Mittleman and the approachable, thorough support from Kevin. For others, the experience with Scott Felder Homes is marred by perceptions of over-promising, delayed progress, and contentious warranty or financial issues, prompting a strong recommendation to seek alternatives. The recurring themes - candor versus bluster, accessibility and design considerations, and the impact of individual sales professionals on overall trust - offer a multifaceted view of what buyers value when investing in a new home and a new community. Potential buyers may wish to speak with multiple representatives, verify terms in writing, and personally assess a builder's willingness to meet accessibility needs and to fulfill warranty promises, in addition to evaluating the perceived integrity and responsiveness of the sales team.

    Features

    Housing

    • 6 resident community capacity 6 resident community capacity

    Types of Care

    • Active Adult Communities (55+) Active Adult Communities (55+)Active Adult Communities provide seniors with opportunities for socialization, activities, and wellness programs tailored to their needs. These communities offer a sense of belonging and security while promoting an active and independent lifestyle for those aged 55 and older.

    Amenities

    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • San Antonio International (21 miles away) San Antonio International (21 miles away)

    Care Services

    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Description

    The Grove at Vintage Oaks is an exceptional assisted living community located in New, TX. With a focus on providing top-notch care and amenities, residents can enjoy a comfortable and fulfilling lifestyle.

    One of the notable features of The Grove at Vintage Oaks is its commitment to keeping residents connected. Each residence is equipped with telephone lines, ensuring that loved ones are just a phone call away. Additionally, Wi-Fi and high-speed internet are available throughout the community, allowing residents to stay updated on current events or connect with friends and family online.

    Care services at The Grove at Vintage Oaks go above and beyond to meet the individual needs of each resident. Trained staff members are dedicated to providing assistance with medication management, ensuring that residents receive their prescribed medications promptly and accurately. Additionally, meal preparation and service are provided for all residents, allowing them to indulge in delicious and nutritious meals without any worries.

    Dining at The Grove at Vintage Oaks caters to special dietary needs and restrictions. Whether residents have specific allergies, food preferences, or medical conditions requiring modified diets, the professional culinary team can accommodate these requirements while still delivering flavorful meals that satisfy every palate.

    Convenience is another aspect that sets The Grove at Vintage Oaks apart from other assisted living communities. With one pharmacy nearby, obtaining necessary medications becomes hassle-free for both residents and their families. In addition, having two restaurants nearby provides the perfect opportunity for residents to explore various cuisine options outside of the community while also enjoying social gatherings.

    Overall, The Grove at Vintage Oaks offers an enriching living experience in a supportive environment. With its superb amenities like telephone lines and Wi-Fi access, exceptional care services including medication management assistance and meal preparation tailored to special dietary restrictions, as well as easy access to pharmacies and restaurants in the vicinity; this assisted living community prioritizes resident comfort and satisfaction every step of the way.

    Nearby Places of Interest

    Restaurants

    • 5 Stones Artisan Brewi (4.2 miles)
    • Gennaro's Trattoria (4.8 miles)
    • Scrappy's Wings & Pizza (6.3 miles)
    • Lone Star Float House & Grill (6.7 miles)
    • Whataburger (7.3 miles)
    • Las Fontanas Mexican Kitchen (7.6 miles)
    • Richter's Antler Cafe (7.7 miles)

    Pharmacies

    • CVS Pharmacy (4.9 miles)
    • CVS Pharmacy (6.8 miles)
    • Mountain Valley Pharmacy (7.6 miles)
    • Good Neighbor Pharmacy (7.6 miles)
    • Lone Star Pharmacy (7.6 miles)
    • Berry Oaks Pharmacy (9.2 miles)
    • CVS Pharmacy (9.5 miles)

    Physicians

    • Smithson Valley Family Medicine (6 miles)
    • Wofford Christopher Wofford (6.7 miles)
    • Central Texas Pain Center (6.8 miles)
    • Dabas Cancer Institute PA (7.8 miles)
    • Abcd Pediactrics PA (7.8 miles)
    • Aaron Terry, MD (8.5 miles)
    • Hill Country Medical Associates (8.6 miles)

    Cafes

    • Kafekali & Bakery (6.3 miles)
    • Screaming Goat Yard & Tap (7.7 miles)
    • Starbucks (9.7 miles)

    Parks

    • Comal Park (6.5 miles)
    • Rim Rock Park (6.8 miles)
    • Camp Fimfo Playground (8.9 miles)
    • Landa Park (9 miles)
    • Hinman Island Park (9.4 miles)
    • Presidential Villas Park (10.1 miles)

    Places of Worship

    • Church At Canyon Lake (8.3 miles)
    • Church of Jesus Christ of Latter Day Saints (8.8 miles)
    • Saints Peter & Paul Church (9.4 miles)

    Hospitals

    • Christus Santa Rosa Imaging Center (9.3 miles)
    • PAM Specialty Hospital of New Braunfels (10 miles)
    • San Antonio Kidney Disease Center Physic (10.4 miles)

    Transportation

    • Enterprise Truck Rental (9.4 miles)

    Frequently Asked Questions

    Where is The Grove at Vintage Oaks?

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