Mercy House New Braunfels

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  • Interior

    A spacious dining room with wooden floors and multiple tables and chairs, illuminated by a chandelier.
  • Outdoors

    A parking lot in front of a building with parked cars under a cloudy sky.
  • Decor

    A cozy living room with comfortable chairs, a piano, and a bookshelf on a wooden floor.
  • Living Room

    A cozy living room with a TV, bookshelf, and armchair.
  • Bedroom

    A cozy bedroom with two twin beds and a window between them, featuring light blue walls and wooden flooring.
  • Trees

    A suburban house with a car parked in the driveway, surrounded by trees.
  • Dining

    A cozy dining room with a long wooden table and elegant chairs, featuring a decorative chandelier and wall clock.
  • Landscaping

    A well-maintained lawn with a tree, sidewalk, and house in the background.
  • Garden

    A charming house with a front porch and surrounding garden greenery under a cloudy blue sky.
  • Seating Area

    A cozy living room with a piano and comfortable seating, featuring hardwood floors and a ceiling fan.
  • Television

    A cozy living room with a piano, bookshelves, and a ceiling fan.
  • Chandelier

    A cozy dining room with wooden furniture and elegant decor.
  • Pathway

    A peaceful backyard with lush greenery and a walking path.
  • Piano

    Spacious living room with seating area and wooden floors.

Mercy House New Braunfels

Mercy House New Braunfels is an assisted living and memory care community in New Braunfels, TX.

Information last verified:

550 Rock St, New Braunfels, TX 78130

For more information about senior living options: (866) 208-4318

4.6 from 103 reviews
5 stars
86
4 stars
6
3 stars
5
2 stars
2
1 stars
4

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2020Top 5% Senior Living Community in 2021Top 5% Senior Living Community in 2026

Add this award to your website

Mercy House New Braunfels Costs & Pricing

Mercy House New Braunfels offers competitive pricing for its accommodations, with all room types - including studios, one-bedroom units, and semi-private rooms - currently set at $4,700 per month. This rate is slightly above the average costs in Hays County, where similar studio and one-bedroom options range from approximately $4,265 to $4,702. In the broader Texas landscape, Mercy House's rates also exceed the state averages, which hover around $3,758 for studios and $3,761 for one-bedrooms. While the costs at Mercy House may be higher than some local alternatives and statewide figures, they reflect a commitment to providing quality service and amenities tailored to residents' needs in a supportive environment.

Floor plansMercy House New BraunfelsHays CountyTexas
Studio$4,700$4,265$3,758
1 Bedroom$4,700$4,702$3,761
Semi-Private$4,700$4,651$3,680

Overall Review of Mercy House New Braunfels

common 20 reviews mention this

Caregivers are compassionate and attentive

Residents and families repeatedly describe caregivers who treat people with dignity and follow through on concerns.

A large share of reviews focus on how residents are treated day to day, with families praising caregivers for compassion, patience, and dignity. Multiple reviewers say staff respond quickly to concerns and make transitions into care feel manageable. Visitors also describe seeing staff engage personally with residents rather than leaving people to sit alone. A few critical reviews disagree on staffing or supervision, but even among the concerns, the theme of care and attention remains central.

common 12 reviews mention this

Activities keep residents engaged

Many reviewers say activities and daily engagement are a strong part of life here.

Several reviews describe residents staying engaged because the community runs frequent activities and brings people into the day. Families mention residents making friends, spending time in common areas, and participating in programs during visits. Others specifically credit activities staff for keeping residents involved. That said, a minority of reviews say there were not enough activities for their loved one or that engagement could be limited, especially for people who need more stimulation.

differentiator 8 reviews mention this

Memory care is a key fit

Reviews frequently tie the community’s value to dementia and memory care needs.

Reviews often mention dementia and memory care directly, with families saying their loved ones adapted well after moving in. Some reviewers specifically call out the fit for residents with Alzheimer’s or other memory-related needs. Others describe increased comfort and mobility compared with what they experienced elsewhere. A few comments suggest the community may feel less stimulating than expected for certain residents, which can matter depending on how active someone needs to be.

caveat 3 reviews mention this

Safety and supervision concerns

Some reviews raise serious concerns about supervision, staffing, and safety practices.

A small set of reviews describes chronic understaffing and inadequate oversight, including concerns about what happens during evening or overnight hours. These reviewers also mention issues they associate with supervision controls, communication between shifts, and safety routines. One review also raises concerns about safety in areas like gate access and exterior conditions. While many others report feeling reassured by care, these safety-focused reviews are strong negatives to consider.

common 5 reviews mention this

Dining quality comes up often

Food quality is a recurring point in reviews, with both strong praise and notable complaints.

Some families say the food is good and that their loved ones are eating well. Others describe food as poor or not appetizing, and one review mentions medicine being handled improperly alongside dining complaints. A separate review says food improved after staffing changes. Overall, dining appears to be variable across experiences rather than consistently described in one direction.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Types of Care

  • Assisted Living Assisted Living
  • Memory Care Memory Care

Pets

  • Cats allowed Cats allowed
  • Dogs allowed Dogs allowed

Amenities

  • Activities off-site Activities off-site
  • Activities on-site Activities on-site
  • Air-conditioning Air-conditioning
  • Beautician on-site Beautician on-site
  • Devotional services on-site Devotional services on-site
  • Ground floor units Ground floor units
  • Indoor common areas Indoor common areas
  • Outdoor common areas Outdoor common areas
  • Respite or short term stays offered Respite or short term stays offered
  • Wheelchair accessible showers Wheelchair accessible showers
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • San Antonio International (25 miles away) San Antonio International (25 miles away)

Care Services

  • Diabetic care Diabetic care
  • High acuity care High acuity care
  • Incontinence care Incontinence care
  • Medication management Medication management

Dining

  • Anytime dining Anytime dining
  • Guest meals Guest meals
  • Meals provided Meals provided
  • Room service Room service
  • Special dining programs Special dining programs

Activities

  • Activities on-site Activities on-site
  • Art classes Art classes
  • Devotional activities on-site Devotional activities on-site
  • Gardening club Gardening club
  • Karaoke Karaoke
  • Live dance or theater performances Live dance or theater performances
  • Live musical performances Live musical performances
  • Live well programs Live well programs
  • Other religious services Other religious services
  • Stretching classes Stretching classes
  • Trivia games Trivia games
  • Visiting chaplain or priest Visiting chaplain or priest

Nearby Places of Interest

This part of New Braunfels, Texas, offers a convenient location for senior living with easy access to healthcare facilities including physicians specializing in various fields, pharmacies for medication needs, and hospitals for any emergencies. The area also provides opportunities for recreation and socializing with nearby parks such as Landa Park and Hinman Island Park. In terms of dining options, there are several popular restaurants within a short distance. Additionally, there are places of worship for spiritual support and a movie theater for entertainment purposes. Overall, this neighborhood offers a well-rounded community that caters to the needs and preferences of seniors looking for a comfortable and accessible place to live.

Physicians

  • Tanya R Grun, MD (0.5 miles)
  • Retinal Consultants Of (0.6 miles)
  • Carlos Campos (0.6 miles)
  • Realeyes Vision Center (0.7 miles)
  • Star Anesthesia PA (0.7 miles)
  • Christus Santa Rosa Medical Plaza (0.8 miles)
  • Rossbach Mario M MD (1.1 miles)

Pharmacies

  • R X Relax (0.7 miles)
  • Gruene Road Pharmacy (1.1 miles)
  • 10 Minute Pharmacy (1.7 miles)
  • Walgreens (2.3 miles)
  • CVS Pharmacy (2.4 miles)
  • CVS Pharmacy (2.7 miles)
  • Walmart Pharmacy (2.9 miles)

Hospitals

  • Christus Santa Rosa Imaging Center (0.8 miles)
  • PAM Specialty Hospital of New Braunfels (1.2 miles)
  • San Antonio Kidney Disease Center Physic (1.4 miles)
  • Frank Rubalcava M.D. (1.6 miles)
  • Resolute Health (3.2 miles)
  • The Crossing Imaging Center (3.3 miles)

Restaurants

  • Sea Island Shrimp House - New Braunfels at Creekside (1.1 miles)
  • Spud Ranch (1.1 miles)
  • Gruene River Grill (1.3 miles)
  • Gristmill River Restaurant & Bar (1.3 miles)
  • Gruene Hall (1.4 miles)
  • McAdoo's Seafood Company (1.6 miles)
  • The Oyster Bar (1.6 miles)

Parks

  • Hinman Island Park (1.2 miles)
  • Landa Park (1.4 miles)
  • Fischer Park (3.4 miles)

Places of Worship

  • Saints Peter & Paul Church (1.5 miles)
  • Renew Church (3.9 miles)

Theaters

  • Creekside Movie Theaters (2.9 miles)

Cafes

  • Wicked Voodoo Espresso (3.2 miles)

Frequently Asked Questions

How much does it cost to live at Mercy House New Braunfels in New Braunfels, TX?
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Does Mercy House New Braunfels provide care for residents with dementia or Alzheimer's disease?
Does Mercy House New Braunfels allow residents to have pets?
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Related Resources

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    Choosing between assisted living and nursing homes involves evaluating emotional and financial factors, with assisted living offering independence and support for daily activities at a lower cost, while nursing homes provide intensive medical care for individuals with significant health needs. The decision is influenced by personal preferences, health status, cognitive function, and varying Medicaid coverage across states.

  • how to prevent memory loss in old ageSafeguarding Your Memory Through the Golden Years: Eight Ways to Preserve Cognitive Health

    The article presents eight strategies for preserving cognitive health and memory in older adults, emphasizing a nutrient-rich diet, regular exercise, intellectually stimulating activities, adequate sleep, social connections, stress management techniques, limiting harmful substances, and regular medical checkups to mitigate age-related memory decline.

  • activities of daily livingComprehensive Insights into Activities of Daily Living (ADLs) and Their Assessment

    Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.

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