Mercy House New Braunfels

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  • Interior

    A spacious dining room with wooden floors and multiple tables and chairs, illuminated by a chandelier.
  • Outdoors

    A parking lot in front of a building with parked cars under a cloudy sky.
  • Decor

    A cozy living room with comfortable chairs, a piano, and a bookshelf on a wooden floor.
  • Living Room

    A cozy living room with a TV, bookshelf, and armchair.
  • Bedroom

    A cozy bedroom with two twin beds and a window between them, featuring light blue walls and wooden flooring.
  • Trees

    A suburban house with a car parked in the driveway, surrounded by trees.
  • Dining

    A cozy dining room with a long wooden table and elegant chairs, featuring a decorative chandelier and wall clock.
  • Landscaping

    A well-maintained lawn with a tree, sidewalk, and house in the background.
  • Garden

    A charming house with a front porch and surrounding garden greenery under a cloudy blue sky.
  • Seating Area

    A cozy living room with a piano and comfortable seating, featuring hardwood floors and a ceiling fan.
  • Television

    A cozy living room with a piano, bookshelves, and a ceiling fan.
  • Chandelier

    A cozy dining room with wooden furniture and elegant decor.
  • Pathway

    A peaceful backyard with lush greenery and a walking path.
  • Piano

    Spacious living room with seating area and wooden floors.

Mercy House New Braunfels

550 Rock St, New Braunfels, TX 78130

For more information about senior living options: (844) 490-3973

4.7 from 94 reviews
5 stars
80
4 stars
6
3 stars
4
2 stars
2
1 stars
2

Assisted Living Memory Care

Mercy House New Braunfels Costs & Pricing

Mercy House New Braunfels offers competitive pricing for its accommodations, with all room types - including studios, one-bedroom units, and semi-private rooms - currently set at $4,700 per month. This rate is slightly above the average costs in Hays County, where similar studio and one-bedroom options range from approximately $4,265 to $4,702. In the broader Texas landscape, Mercy House's rates also exceed the state averages, which hover around $3,758 for studios and $3,761 for one-bedrooms. While the costs at Mercy House may be higher than some local alternatives and statewide figures, they reflect a commitment to providing quality service and amenities tailored to residents' needs in a supportive environment.

Floor plansMercy House New BraunfelsHays CountyTexas
Studio$4,700$4,265$3,758
1 Bedroom$4,700$4,702$3,761
Semi-Private$4,700$4,651$3,680

Overall Review of Mercy House New Braunfels

Pros

  • pro Mercy House handles residents with care and concern, earning trust from families.
  • pro The residents enjoy engaging activities provided by Mercy House.
  • pro Transitions for loved ones are smooth thanks to compassionate caregivers and supportive hospice services.
  • pro Jenna and the Mercy House team are phenomenal and genuinely care for residents.
  • pro Staff engage residents without coercion, encouraging participation by highlighting strengths and interests.
  • pro The environment at Mercy House feels like a close-knit family, with residents engaged and thriving.
  • pro Mercy House is top-notch and highly recommended for compassionate care.
  • pro The facility feels like home - homey, well-kept, with good food and a welcoming atmosphere.
  • pro Christina and Jenna are friendly, helpful staff who contribute to a positive experience.
  • pro Mercy House goes above and beyond for residents.
  • pro Jenna's warmth makes residents feel loved and appreciated.
  • pro The small, personal feel and warm staff make Mercy House a best choice.
  • pro Mercy House has friendly staff, spotless facilities, and an uplifting environment.

Cons

  • pro The medicine was not given properly.
  • pro The bathrooms were kept locked.
  • pro The food was poor.
  • pro There were no activities for residents.
  • pro The administration was unable to help with their issues.
  • pro The staff would often be in the other physical building, unable to help.
  • pro The other residents were not alert enough to be companions.
  • pro The facility was understaffed and not suitable for residents who cannot feed themselves or toilet themselves.
  • pro The only activity observed was an employee picnic.
  • pro They would not recommend Mercy House of New Braunfels to anyone needing extra help in the last stage of life.
  • pro A reviewer withdrew their mom after only a few days.

Review

Mercy House in New Braunfels emerges from these voices as more than just a place to live; it feels like a carefully tended home where care, compassion, and community are at the heart of daily life. Families repeatedly describe the facility as warm, welcoming, and thoughtfully designed, with an atmosphere that immediately puts visitors at ease. From the moment you step inside, the sense of warmth, faith-driven purpose, and genuine kindness from staff and volunteers stands out. Visitors note that residents are treated with dignity, individualized attention, and a level of personal engagement that makes the environment feel like a family rather than a clinic.

A central thread across the many testimonials is the how personal, attentive care translates into real peace of mind for families. Several accounts highlight transitions that were smooth and reassuring, especially when a loved one moved from another setting to Mercy House. In particular, families moving a parent with memory care needs from far away, or joining hospice services during a difficult time, describe Mercy House as a beacon of support. They point to compassionate caregivers who know each resident by name, understand their rhythms, and tailor care to be as comfortable and familiar as possible. One family specifically mentions that the transition felt seamless and brought their loved one closer to home and family, underscoring the facility's strength in coordinating care with families during challenging moments.

Jenna, Christina, and other members of the Mercy House team frequently receive high praise for their warmth, responsiveness, and "doing God's work" level of dedication. Multiple reviewers call out Jenna by name for her role in guiding tours, easing transitions for families, and consistently showing patience and care. Christina is likewise commended for her kindness and her ability to connect with both residents and families. The staff are described as attentive, present, and capable, with a talent for making residents feel seen, loved, and valued. The sense that staff treat residents "like family" permeates many reviews, contributing to a perception of trust and security for families leaving loved ones in Mercy House's care.

Activities and engagement are highlighted as a standout feature that helps residents stay connected, stimulated, and happy. Reviewers repeatedly note that residents are involved in a variety of programs and events, with staff who are adept at identifying interests and encouraging participation without pressure. The energy of the environment - activities in motion, staff interactions, and moments of laughter and light - creates a lively yet nurturing atmosphere. Even animal visits are mentioned as a source of joy, with residents responding positively to the presence of animals, which many reviewers see as an additional touch of warmth and life within the home.

Several reviewers speak to the quality of the living spaces themselves, describing Mercy House as homey, well-kept, and thoughtfully laid out. A clean, bright environment, a welcoming front lobby, and a charming courtyard with a view of the longhorns are cited as elements that add to residents' sense of comfort and belonging. Families emphasize the importance of a calm, comforting atmosphere that supports daily life and reduces stress for both residents and visiting relatives. The combination of an aesthetically pleasing setting with genuine, compassionate care appears repeatedly as a key contributor to the positive experiences documented here.

Support for end-of-life care and hospice is presented with particular reverence by some reviewers. They share gratitude for compassionate, respectful care during patients' final days, and for the way staff helped ease the transition for families during difficult times. The sense of dignity, kindness, and practical assistance during such moments is repeatedly highlighted as a meaningful source of peace for families who are navigating one of life's hardest experiences. In these reflections, Mercy House is remembered not only for its daily warmth and engagement but also for its humane approach to care during life's final chapters.

As with any community, there are a few cautions voiced within these reviews. A minority of reviewers recount experiences where they felt there were shortcomings, including concerns about medication administration, locked bathrooms, limited activities at certain times, or a sense that staffing levels were insufficient to meet needs. One detailed critique describes a rapid decline in a loved one after move, limitations in staff availability across buildings, and a recommendation against Mercy House for residents who require more intensive assistance with basic needs like feeding or toileting. These viewpoints provide a valuable counterpoint and remind prospective families to conduct their own assessments, visit thoroughly, and ask explicit questions about staffing, routines, and care plans to ensure alignment with a loved one's needs.

Taken as a whole, Mercy House New Braunfels presents a compelling picture of a small, personal, and deeply caring community that many families come to rely on with gratitude and relief. The overwhelmingly positive narratives describe a place where residents are known by name, treated with kindness and respect, and invited to participate in meaningful activities that keep them connected and engaged. The presence of animals, the warmth of the staff, the home-like ambiance, and the sense of a true community contribute to a feeling that Mercy House can be a reassuring and uplifting place for aging loved ones and their families. For many, it represents the blend of professional care and heartfelt humanity that families seek when choosing a home for memory care, assisted living, or hospice-supportive services in the New Braunfels area.

Features

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Pets

  • Cats allowed Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
  • Dogs allowed Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.

Amenities

  • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
  • Devotional services on-site Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
  • Ground floor units Ground floor unitsGround floor units are important for seniors because they provide easy accessibility, reduced risk of falls and injuries, and convenience for those with mobility issues. Seniors can avoid climbing stairs or using elevators, making daily tasks and activities more manageable and enjoyable.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
  • Wheelchair accessible showers Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • San Antonio International (25 miles away) San Antonio International (25 miles away)

Care Services

  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
  • Incontinence care Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.

Dining

  • Anytime dining Anytime diningAnytime dining is important for seniors because it allows them the flexibility to eat when they are hungry, rather than being restricted to set meal times. This can be especially beneficial for those with medical conditions or medications that affect their appetite, as well as those who may have difficulty adhering to a strict dining schedule. Overall, anytime dining promotes independence and overall well-being for seniors in senior living communities.
  • Guest meals Guest mealsGuest meals are important for seniors living in senior living communities because they provide an opportunity for socialization and companionship. Sharing a meal with friends, family, or new acquaintances can help combat feelings of loneliness and isolation, promote a sense of community, and enhance overall well-being. Additionally, guest meals allow seniors to enjoy delicious food in a comfortable setting without the hassle of cooking or cleaning up, making dining a pleasurable and stress-free experience.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • Room service Room serviceRoom service is important for seniors in a senior living community because it provides convenience and allows them to have their meals delivered directly to their room. This can be especially beneficial for seniors who may have mobility issues or difficulty accessing the dining area. Room service ensures that seniors are able to receive nutritious meals without having to navigate through the facility, allowing them to maintain their independence and overall well-being.
  • Special dining programs Special dining programsSpecial dining programs are important for seniors because they provide nutritious meals tailored to their dietary needs and preferences. These programs also offer socialization opportunities, promote overall health and well-being, and can help prevent malnutrition.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Art classes Art classesArt classes are important for seniors because they provide a creative outlet, improve cognitive function, reduce stress and anxiety, promote socialization, and enhance overall well-being and quality of life.
  • Devotional activities on-site Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.
  • Gardening club Gardening clubGardening clubs are important for seniors because they provide a sense of community, promote physical activity and mental well-being, and offer opportunities for socialization and connection with nature. Gardening can also improve cognitive function and overall quality of life for seniors.
  • Karaoke KaraokeKaraoke provides seniors with a fun and social activity that can boost mood, confidence, and cognitive function. It encourages social interaction, physical movement, and creative expression, making it an important form of entertainment for senior living communities.
  • Live dance or theater performances Live dance or theater performancesLive dance or theater performances are important for seniors because they provide opportunities for socialization, mental stimulation, and emotional engagement. These performances can help combat feelings of isolation and loneliness, while also offering a sense of connection to the arts and culture. Additionally, watching live performances can bring joy and create lasting memories for seniors in their later years.
  • Live musical performances Live musical performancesLive musical performances can provide seniors with a sense of joy, nostalgia, and connection. Music has the power to evoke emotions and memories, improve mood and cognitive function, and foster social interaction among seniors. It can also serve as a form of therapy and stress relief for older adults, making it an important activity to include in senior living communities.
  • Live well programs Live well programs"Live well programs are essential for seniors as they provide opportunities for physical activity, social engagement, and mental stimulation, ultimately promoting overall health and well-being in later years."
  • Other religious services Other religious servicesOther religious services are important for seniors as they provide a sense of community, spiritual comfort, and opportunities for socializing. These services can help seniors feel connected to their faith and maintain a sense of purpose and belonging in their later years.
  • Stretching classes Stretching classesStretching classes are important for seniors because they help improve flexibility, reduce the risk of injury, and promote overall health and well-being. Regular stretching can also help alleviate joint pain and stiffness, enhance balance and coordination, and increase range of motion.
  • Trivia games Trivia gamesTrivia games are important for seniors because they provide mental stimulation, social interaction, and a fun way to keep the mind sharp. They can help improve memory, cognitive function, and overall well-being in older adults.
  • Visiting chaplain or priest Visiting chaplain or priestHaving a visiting chaplain or priest at a senior living community is important for seniors because it provides spiritual support, comfort, and guidance during a time of life that can be challenging and uncertain. Their presence can help seniors feel connected to their faith, find peace of mind, and cope with the emotional and mental struggles they may face in their later years.

Description

Mercy House New Braunfels in New Braunfels, TX is an assisted living community that specializes in memory care for individuals with Alzheimer's disease or other forms of dementia. Our community offers a range of amenities and care services to ensure the comfort and well-being of our residents.

Residents can enjoy various activities on-site, such as art classes, gardening club, karaoke, live dance or theater performances, and live musical performances. We also provide stretching classes and trivia games to promote physical and mental stimulation. Additionally, devotional activities are offered on-site for those who desire spiritual fulfillment.

Our community boasts air-conditioning throughout the building to maintain a comfortable environment for residents. Both indoor and outdoor common areas are available for socializing and relaxation. For added convenience, we have a beautician on-site to cater to residents' grooming needs.

At Mercy House New Braunfels, we understand the importance of personalized care. Our highly skilled staff provides high acuity care and assists with medication management to ensure each resident's health needs are met. Incontinence care is also provided for those who require it.

We offer a variety of dining options including guest meals, room service, and special dining programs. Meals are provided to residents with careful consideration given to dietary restrictions and preferences.

Located in close proximity to cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals; our community ensures residents have easy access to essential services outside the facility.

At Mercy House New Braunfels, we strive to create a warm and welcoming environment where residents can feel safe and cared for while enjoying a fulfilling lifestyle that promotes their overall well-being.

Nearby Places of Interest

This part of New Braunfels, Texas, offers a convenient location for senior living with easy access to healthcare facilities including physicians specializing in various fields, pharmacies for medication needs, and hospitals for any emergencies. The area also provides opportunities for recreation and socializing with nearby parks such as Landa Park and Hinman Island Park. In terms of dining options, there are several popular restaurants within a short distance. Additionally, there are places of worship for spiritual support and a movie theater for entertainment purposes. Overall, this neighborhood offers a well-rounded community that caters to the needs and preferences of seniors looking for a comfortable and accessible place to live.

Physicians

  • Tanya R Grun, MD (0.5 miles)
  • Retinal Consultants Of (0.6 miles)
  • Carlos Campos (0.6 miles)
  • Realeyes Vision Center (0.7 miles)
  • Star Anesthesia PA (0.7 miles)
  • Christus Santa Rosa Medical Plaza (0.8 miles)
  • Rossbach Mario M MD (1.1 miles)

Pharmacies

  • R X Relax (0.7 miles)
  • Gruene Road Pharmacy (1.1 miles)
  • 10 Minute Pharmacy (1.7 miles)
  • Walgreens (2.3 miles)
  • CVS Pharmacy (2.4 miles)
  • CVS Pharmacy (2.7 miles)
  • Walmart Pharmacy (2.9 miles)

Hospitals

  • Christus Santa Rosa Imaging Center (0.8 miles)
  • PAM Specialty Hospital of New Braunfels (1.2 miles)
  • San Antonio Kidney Disease Center Physic (1.4 miles)
  • Frank Rubalcava M.D. (1.6 miles)
  • Resolute Health (3.2 miles)
  • The Crossing Imaging Center (3.3 miles)

Restaurants

  • Sea Island Shrimp House - New Braunfels at Creekside (1.1 miles)
  • Spud Ranch (1.1 miles)
  • Gruene River Grill (1.3 miles)
  • Gristmill River Restaurant & Bar (1.3 miles)
  • Gruene Hall (1.4 miles)
  • McAdoo's Seafood Company (1.6 miles)
  • The Oyster Bar (1.6 miles)

Parks

  • Hinman Island Park (1.2 miles)
  • Landa Park (1.4 miles)
  • Fischer Park (3.4 miles)

Places of Worship

  • Saints Peter & Paul Church (1.5 miles)
  • Renew Church (3.9 miles)

Theaters

  • Creekside Movie Theaters (2.9 miles)

Cafes

  • Wicked Voodoo Espresso (3.2 miles)

Frequently Asked Questions

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