Maplewood Senior Active Living

Pros

• Maplewood is a cozy, warm community with friendly seniors and welcoming staff.
• The staff are dedicated to fun activities and holiday celebrations.
• Martha keeps residents active and happy.
• Casino trips and other outings keep residents happy.
• Maplewood Senior Living is a great place to live for seniors.
• Martha and Rick are accommodating and personable.
• Maplewood has a great location and friendly people.
• Maplewood is clean, well managed and safe.
• The apartments offer easy access with no stairs or elevators.
• The staff are professional, helpful, and kind.

Cons

• The reviewer says, "You do not want to live here."
• Maintenance is terrible; everything is rigged, they refuse to replace outdated AC units and other appliances, and it's overpriced.
• The management is described as poorly run with bonuses for cutting costs.
• New management is absolutely awful; they talk down to residents and treat them as if they don't know anything.
• The manager is extremely disrespectful, with reports of yelling at a resident and then contradicting the story when confronted.
• The lack of compassion in this senior community is disgusting.

Review

Maplewood is described by many as a cozy, welcoming space where seniors and their families feel at home from the moment they arrive. The atmosphere is repeatedly characterized as warm and friendly, with residents and staff greeting one another with smiles each day. Several reviewers emphasize that holidays and birthdays are celebrated with care, and that daily life feels like a community gathering where people look out for one another. The overall sense is of a place that prioritizes belonging and companionship, creating a steady rhythm of social activities that keep residents engaged and connected.

A standout feature repeatedly highlighted is the leadership and commitment of staff, particularly Martha, who is praised for keeping residents active and happy. Reviewers describe Martha as not only capable but genuinely kind and helpful, going out of her way to support those in her care. Her efforts extend to organizing and facilitating outings, including casino trips and other group activities, which residents clearly enjoy and look forward to. In many comments, Martha - along with Rick, who is noted as accommodating and personable - helps set a tone of attentive, personalized care that makes families feel confident in the decision to live at Maplewood.

Longtime residents and their families repeatedly affirm that Maplewood is a great place to live for seniors. One couple has called Maplewood the best place to live and speaks highly of the office's management, noting the smooth operation and the positive, welcoming culture. A person who has lived there for six years (with a spouse) emphasizes satisfaction with both the community and the way the office is run, again pointing to Martha and Rick as key contributors to a pleasant daily experience. The sense of security and routine, paired with enjoyable outings, positions Maplewood as a dependable home where residents can anticipate a steady supply of activities and companionship.

Family members whose loved ones live at Maplewood also share uplifting testimonies. A mother living there expresses how much she enjoys the environment - lots of fun activities, fellowship, and engaging programs - plus the reassurance that Martha maintains a high standard of care. Another review notes a lasting residency period of six years and highlights Maplewood as a safe, friendly location where a caregiver can feel confident in the care provided. The recurring message is that Maplewood offers a supportive setting in which seniors can stay active, make friends, and feel valued within a close-knit community.

Among the mixed or negative feedback, one reviewer provides a pointed correction to a prior statement, warning readers with: "YOU DO NOT WANT TO LIVE HERE." In this account, maintenance frustrations are described as ongoing, with issues that have not been promptly resolved and a sense that some outdated systems - like air conditioning and other appliances - aren't being replaced. The reviewer also criticizes perceived overpricing and suggests that management may be cost-cutting in ways that affect residents. They recount challenging experiences related to communication and responsiveness, including disputes over notice requirements and how concerns were handled, culminating in a strong impression that the experience could be stressful or unsatisfactory for some families.

There are additional notes about contrasting experiences tied to management style. One reviewer describes new management as reportedly awful, recounting conversations that felt dismissive and even disrespectful toward a resident and family members. The critique recounts a specific scenario around trash notices and the perception that staff did not handle concerns with the expected level of compassion. While these statements paint a difficult picture of management practices, other reviews maintain that Maplewood offers a safe, well-kept environment with friendly staff, contrasting experiences that reflect how perspectives can differ within the same community.

Despite the divergent experiences, other comments emphasize positive day-to-day life and the practical realities of senior living at Maplewood. Several reviewers praise the quiet, friendly atmosphere, noting that their loved ones are happy and well cared for. The apartments themselves are described as charming and accessible, with mentions of easy ground-floor options and a sense of safety. The overall tone from these voices is one of contentment with the living situation, appreciation for the peaceful surroundings, and a belief that Maplewood remains a viable option for families seeking a secure, supportive home for their elders.

In closing, Maplewood emerges in these remarks as a place of contrasts: it is a community deeply valued for its warmth, social engagement, and dedicated staff who foster activity and belonging, while also facing criticisms tied to maintenance, management style, and perceived pricing. For many residents and families, the balance tilts toward positive experiences - people feel safe, connected, and cared for, and they cherish the opportunities for companionship, outings, and everyday joy. Yet, as with any senior living setting, individual experiences can vary, and prospective residents may wish to visit, meet the staff, and assess how well the community's strengths align with their own priorities and expectations.

Restaurants

• Cracker Barrel (0.4 miles)
• Waffle House (0.5 miles)
• Jack In The Box (0.7 miles)
• Sonic Drive-In (0.7 miles)
• La Brisa on the Creek (0.8 miles)
• Jason's Deli (2 miles)
• Cheddar's Scratch Kitchen (2.1 miles)

Cafes

• Starbucks (0.5 miles)
• Starbucks (1.4 miles)
• Starbucks (2.1 miles)
• Black Rock Coffee Bar (3.7 miles)
• Java Owl Coffee House (3.7 miles)
• Starbucks (3.8 miles)
• Shipley Do-Nuts (3.8 miles)

Physicians

• Elite Vision Care (0.5 miles)
• Advanced Dermatology – League City, TX (0.7 miles)
• George Hall, OD - Eye Exam (0.7 miles)
• UTMB Specialty Care Center at Victory Lakes (1.3 miles)
• Clear Creek Clinic PA (1.5 miles)
• Children's Clinic (1.5 miles)
• Clear Lake Dermatology (1.8 miles)

Pharmacies

• CVS Pharmacy (1.4 miles)
• Walgreens (2.4 miles)
• Walgreens (2.4 miles)
• CVS Pharmacy (3 miles)
• Walgreens (3.7 miles)
• CVS Pharmacy (3.9 miles)
• CVS Pharmacy (3.9 miles)

Theaters

• Cinemark (2.3 miles)

Places of Worship

• St Mary Catholic School (2.5 miles)
• Nassau Bay Baptist Church (3.5 miles)

Parks

• Hometown Heroes Park (2.6 miles)
• Nassau Bay City Park (3.3 miles)
• Sabal Park (4.1 miles)

Hospitals

• Clear Lake Regional Heart Tower (3.2 miles)
• UTMB Health Clear Lake Campus (3.5 miles)