10222 Chimney Hill Lane, Dallas, TX 75243
For more information about senior living options: (844) 490-3973
Mary, the manager, is very knowledgeable and truly cares about residents. Josseline is consistently friendly, helpful, and responsive. Josu? Zavala is a committed, kind, and efficient technician who resolves issues promptly. Joshua is polite, informative, and helpful in addressing residents' concerns. The maintenance team is timely, professional, and thorough. The office staff provide excellent, friendly, and attentive service. Chimney Hill is described by residents as one of the best apartments in Dallas with personable, responsive management. The community feels welcoming and residents are made to feel at home by the staff.
The complex has massive piles of trash and overflowing dumpsters, making the grounds dirty and unsightly. Maintenance requests are often delayed or left unresolved (washer, dishwasher, light bulbs) despite multiple submissions. The main entrance gate and the entrance/exit doors are broken or unsecured, creating security risks. Residents are hit with a large number of additional fees on top of rent, significantly inflating costs. There are frequent instances of package theft from the front of apartments, compromising resident security. Trash management is inadequate, especially on weekends, leading to an unsanitary environment. The aging infrastructure (outdoor A/C/heater, pipes) causes noise and frequent outages, reducing comfort. Neighborhood homelessness raises safety concerns for residents. The property appears poorly maintained in places, with neglected landscaping and general mismanagement signals.Chimney Hill Assisted Living in Dallas is best suited for seniors who value a hands-on, resident-centered environment where the on-site management team actually listens and acts. The community favors residents who want a welcoming, home-like atmosphere and a responsive maintenance culture. In practice, Mary as the manager and Josseline as a front-line contact drive the day-to-day experience, with numerous residents noting how quickly issues are addressed and questions answered. The property also features practical amenities - a pool, carport or garage options, and visible attention to keeping common spaces tidy - which together create a sense of belonging and ease of use for daily living. For seniors who prize approachable staff and a warm, family feel, Chimney Hill delivers.
Pros are real and repeatedly proven by resident experiences, and they matter enough to offset several notable drawbacks, but only for the right buyer. The most consistent positives are people-driven: Mary and Josseline are repeatedly described as kind, responsive, and solution-focused; maintenance staff such as Josu?, Emilio, and Joshua earn high praise for quick, capable service and clear explanations. Residents who need a quick fix or a patient hand to navigate a move-in process report a smooth, respectful path to settling in. The sense that management will listen and then act - often in a matter of days - helps shelter the community from the sting of other recurring issues and makes a big difference in daily quality of life.
Yet the drawbacks are not cosmetic and they do persist, particularly in areas that affect ongoing comfort and peace of mind. A persistent theme is the financial dimension: a fee-heavy model with several monthly charges that can feel punitive if not carefully itemized and planned for. Then there are operational gaps that affect living conditions, such as irregular trash collection, overflowing dumpsters, and aging building infrastructure that shows up as noisy outdoor systems or occasional pipe issues. Security and safety concerns surface in some reviews as well, including inconsistent gate functionality and neighborhood safety worries. Package theft and off-hours communication lapses further color the risk profile for potential residents. These aren't mere annoyances; they influence day-to-day peace and long-term budgeting.
In practice, the strong hands-on management and reliable maintenance can offset many routine irritants, but they do not erase the structural and financial headwinds. The most compelling offset is the responsiveness when concerns are raised in person or via a direct contact like Mary or Josseline. When issues escalate, the team has shown the ability to escalate repairs, align units with promises made during tours, and implement on-the-spot problem solving. The communal warmth and stable staffing create a reservoir of trust that can compensate for occasional lapses, provided expectations are clearly defined and followed up with concrete timelines and accountability. This dynamic makes Chimney Hill a viable choice for residents who prize interpersonal reliability and are prepared to monitor fees and safety considerations closely.
For families evaluating options, this is a community that rewards an informed, proactive approach. Prospective residents should insist on a transparent, written fee schedule and a realistic breakdown of all monthly charges, including those related to trash, pest management, and any required insurance. A thorough tour should verify the current state of gates, trash pickup routines, and the condition of the exterior systems, given the feedback about aging infrastructure. Have candid conversations with Mary or Josseline about maintenance response times, and request recent service logs to gauge consistency. It also makes sense to speak with current residents about safety and package handling, and to verify who the on-site contacts are during evenings and weekends.
The bottom line is practical and decisive: Chimney Hill is a solid fit for seniors who value a welcoming, engaged management team and dependable maintenance, and who can tolerate some ongoing financial ambiguities and security considerations. The business's strongest asset - personalized staff attention - delivers real daily benefits and can transform an ordinary day into a smoother, more comfortable one. However, families should only choose Chimney Hill after confirming a clear, itemized fee plan and a concrete plan for safety, trash management, and building upkeep. For those willing to exercise due diligence and insist on crisp expectations, Chimney Hill can feel like a true home with a care-forward philosophy at its core.
8 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Dallas Love (9 miles away) Dallas-Fort Worth International (18 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Chimney Hill Assisted Living is a welcoming and fully furnished community located in the bustling city of Dallas, TX. Our board and care home offers a range of personalized care services to meet the unique needs of our residents.
Our residents can enjoy delicious meals served in our dining room, with special dietary restrictions accommodated. We also provide housekeeping services to ensure that our residents have a clean and comfortable living environment.
For recreation and relaxation, we have a beautiful garden and outdoor space where residents can spend time outdoors. Additionally, we offer scheduled daily activities to keep our residents engaged and entertained.
At Chimney Hill Assisted Living, we prioritize the health and wellbeing of our residents. Our caring staff provides assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure that our residents receive the medical care they need. Medication management is included in our care services as well.
We understand the importance of transportation for medical appointments, thus we arrange transportation for our residents when needed. There are also various amenities conveniently located nearby including two cafes, two parks, thirteen pharmacies, two physicians' offices, twenty restaurants, two places of worship, three theaters, and one hospital.
Join us at Chimney Hill Assisted Living in Dallas where you can experience exceptional care in a warm and comfortable environment surrounded by convenient amenities nearby.
Chimney Hill Assisted Living is located at 10222 Chimney Hill Lane, Dallas, TX 75243 in Dallas County, Texas
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