Amada Senior Care of North Houston

Pros

• Amada Senior Care is highly recommended for long-term health needs, being very effective and professional.
• Gentry and his team are always eager to help, knowledgeable, accommodating, and genuinely caring.
• Cheryl is reliable, trustworthy, and loyal, providing support with utmost kindness and dignity.
• Keiauna, the scheduler, is friendly, helpful, professional, and consistently goes above and beyond to meet clients' needs.
• The Amada office staff are attentive and friendly, and the caregivers are amazing.
• Amada Senior Care has been an absolute blessing, with supportive, responsive staff who truly care about every client.
• Amada is by far the best in-home care company, always going above and beyond to ensure clients and caregivers are perfectly matched.
• Amada caregivers are well-trained and have big hearts, and the office staff makes booking and coordination easy.

Cons

• One reviewer alleged that the caregivers stole from elderly clients and that the agency refused to refund the money.
• Another reviewer felt that the initial caregiver arrangement did not work out as well as hoped.
• A reviewer noted that Amada does not take the client's insurance, which was a drawback.

Review

Amada Senior Care consistently earns high praise from families seeking long-term health support for their loved ones. The overall tone across many accounts is one of professionalism, reliability, and heartfelt care. Families note that Amada's team is not just capable but genuinely invested in their clients' well-being, with caregivers and office staff alike demonstrating a balance of expertise and compassion. In particular, Gentry and his colleagues are described as accessible, knowledgeable, and eager to help, making complex decisions about care plans feel manageable and personalized rather than overwhelming.

Cheryl stands out in several reviews as a cornerstone of trust and dignity for a 102-year-old father-in-law. Parents and families emphasize Cheryl's reliability, loyalty, and unwavering kindness, highlighting how she treats her clients with respect and the dignity they deserve - "just like she would treat her own father." The impact of her steady presence is described as transformative, with families expressing deep gratitude for the steady support and the way Cheryl brings a sense of calm to demanding situations. The sentiment is clear: having Cheryl on the care team brings a sense of security that families often struggle to find.

Another voice frequently heard is Keiauna Duhon, the scheduler, whose warmth and professionalism are praised for making every call and every scheduling detail feel seamless. Review after review notes that Keiauna goes above and beyond to ensure clients' needs are met and that the process runs smoothly. The appreciation isn't merely for efficiency; it's for her genuine enthusiasm and preference for helping others, which many say makes a tangible difference for both clients and their families. The message is consistent: Keiauna's friendly competence helps Amada feel like part of the family.

The environment at Amada is repeatedly described as welcoming and supportive, with "the atmosphere" and "the staff" receiving consistent compliments for their kindness and readiness to assist. Descriptions such as "the office staff are super sweet" and "the caregivers are amazing" recur across testimonials, painting a picture of a team that not only provides care but also creates a sense of home for clients. For families navigating care plans, Gentry's role becomes central - answering questions, clarifying options, and guiding families through decisions with a calm, knowledgeable approach that puts patient and caregiver needs first.

Several accounts highlight the sense of partnership that Amada builds with both families and care facilities. One reviewer describes Amada as having "an agency that always has my back," praising the office staff for prompt communication and the caregivers for showing up with respect for residents and staff alike. The emphasis is on reliable coverage, consistent shifts, and caregivers who come prepared to support both the client and the team around them. This collaborative spirit is repeatedly cited as a defining strength, making Amada feel like a trusted extension of the family rather than a separate service.

The reviews also underscore Amada's ability to help families navigate the broader landscape of elder care options. Families repeatedly mention discussions about pros and cons of home health versus senior living, with Amada's team providing clear information and assistance to help families understand their benefits and options. When cases involve insurance or coverage, Amada staff members - such as Toya - offer practical help, even when a specific policy isn't a perfect fit, by guiding families to other resources. This attentiveness to practical details and genuine care for client outcomes shines through in every story.

Compassionate, patient-centered care is the throughline for several powerful testimonial moments. One caregiver describes how a Amada caregiver, Helen, exemplifies a "great bedside manner," helping manage daily routines while remaining attentive to safety and prevention - she's credited with helping prevent frequent falls and supporting the caregiver at home. Another emotional highlight speaks to the care provided during a loved one's end-of-life journey, with Evelyn and Girlee delivering 12-hour overnight support that allowed the family to rest while ensuring the patient's comfort and airway management. Moments like these frame Amada as a partner not just in daily tasks, but in profound, intimate experiences of care.

Across locations and generations of care, the consistency remains: top-tier service delivered with heart. Testimonials about Shenandoah, Texas, reflect similar themes of reliable staffing, easy scheduling, and caregivers who foster independence while ensuring safety. Families recount short-term and long-term successes, with Aunt and Dad benefiting from caregiver matchups that feel almost tailored to personality and needs. Even when a family's experience diverges - such as a reviewer noting theft by a staff member - the prevailing message across the collection is one of appreciation for Amada's contribution to safety, comfort, and dignity, alongside ongoing efforts to resolve issues and improve services.

In sum, these reviews portray Amada Senior Care as a trusted partner for families facing the complexities of long-term health and elder care. The most celebrated strengths are dependable caregivers who treat clients with genuine warmth and respect, a responsive and supportive office team led by Gentry, and schedulers like Keiauna who ensure that care plans are carried out smoothly and with empathy. The result is a community where clients feel at home, families feel informed and supported, and care becomes a trusted alliance rather than a daunting obligation. Whether navigating dementia, coordinating with hospice, or arranging short-term coverage during travel, Amada's people - the caregivers, the office staff, and the leadership - consistently deliver care that families describe as loving, professional, and truly transformative.

This part of The Woodlands, Texas offers a variety of amenities and services that would be beneficial for senior living. With multiple physicians and eye specialists in close proximity, residents have easy access to healthcare services. Additionally, there are several pharmacies nearby for convenient medication pick-up. For leisure activities, there are cafes and restaurants within walking distance, providing options for dining out or grabbing a coffee with friends. Nearby parks offer opportunities for outdoor recreation and relaxation, while theaters provide entertainment options. Transportation services are also available, such as Hertz Rent A Car, making it easy to get around the area if needed. Overall, this neighborhood provides a well-rounded environment for seniors looking to enjoy a comfortable and convenient lifestyle in The Woodlands.

Physicians

• Eye Specialists of Texas (0.2 miles)
• Sachin Senan, MD (0.2 miles)
• Center For Digestive Disease (0.2 miles)
• Ghpma Radiation (0.7 miles)
• Iyer Mallika Dr (0.9 miles)
• Northwest Diagnostic Clinic (0.9 miles)
• Mischer Neuroscience Center at The Woodlands (0.9 miles)

Pharmacies

• The Woodlands Compounding Pharmacy (0.2 miles)
• Walgreens (0.9 miles)
• Walgreens (1.2 miles)
• Walgreens (1.8 miles)
• CVS Pharmacy (3.1 miles)
• CVS Pharmacy (4.2 miles)
• Walgreens (4.3 miles)

Cafes

• Starbucks (0.3 miles)
• Panera Bread (1.3 miles)
• Black Walnut Cafe Wood (1.5 miles)
• Starbucks (3.1 miles)
• Third Gen Coffee (4.3 miles)
• Starbucks (4.3 miles)

Restaurants

• Twin Peaks (0.3 miles)
• Pappadeaux Seafood Kitchen (0.4 miles)
• Pappasito's Cantina (0.4 miles)
• BJ's Restaurant & Brewhouse (0.5 miles)
• Chuy's (0.5 miles)
• Dave & Buster's (0.6 miles)
• Another Broken Egg Cafe (0.7 miles)

Hospitals

• Texas Children's Hospital (0.8 miles)
• Memorial Hermann Healthcare System (1 miles)
• St Luke's Medical Arts Center II (1 miles)
• Aquino Vincent MD - St Luke's the Woodlands Hospital (1.1 miles)
• Texas Children's Hospital Maternal Fetal Medicine (1.2 miles)
• Houston Methodist The Woodlands Hospital Diagnostic Imaging (1.2 miles)

Places of Worship

• The Woodlands United Methodist Church (1.6 miles)
• St Anthony of Padua Catholic Church (4.4 miles)

Parks

• Northshore Park (1.7 miles)
• Bear Branch Park (1.9 miles)
• Waterway Square (2 miles)
• W G Jones State Forest (3.5 miles)
• MapleWood Park (3.5 miles)
• Cattail Park (4.1 miles)
• Jacob's Reserve Park (4.3 miles)

Theaters

• Tinseltown (1.9 miles)

Transportation

• Hertz Rent A Car (3.3 miles)