Amada Senior Care - North Houston

Pros

• Amada Senior Care is consistently described as professional, effective, and caring.
• Gentry and his team are reliable, knowledgeable, and go above and beyond to assist families.
• Cheryl is reliable, trustworthy, and loyal, providing support with kindness and dignity.
• The caregivers are amazing, well-trained, and truly have big hearts.
• The office staff are attentive, friendly, and responsive, ensuring clients' questions are answered and needs met.
• The care experience makes clients feel at home and valued by compassionate staff.
• Amada Senior Care is praised as a blessing to families, offering compassionate and thorough care.
• The agency is highly recommended for its ability to match clients with suitable caregivers and meet diverse needs.
• Staff are noted for their excellent bedside manner, respect for residents, and commitment to safety and well-being.

Cons

• The caregivers allegedly stole from elderly blind people and refused to refund the money taken by an employee.
• Amada was described as not accepting the client's insurance.
• A reviewer stated they would not let Amada care for an enemy after this.

Review

Amada Senior Care consistently emerges in these reviews as a trusted partner for long-term health needs, merging professional expertise with genuine compassion. Families repeatedly praise the company's commitment to care that feels personal and attentive, from the first call through ongoing support. The tone throughout is one of gratitude and relief, with a clear sense that Amada isn't just another agency but a compassionate extension of the family when help is needed most. In particular, reviewers point to Gentry and the office team as a steady source of guidance, answering questions, and ensuring the care plans align with the real needs of their loved ones.

Cheryl's work with a 102-year-old family member stands out as a powerful example of the level of dedication reviewers experience. She is described as reliable, trustworthy, and loyal, delivering support with kindness and dignity that mirrors how one would treat their own parent. The sentiment is triumphantly positive: "We are SO lucky to have Cheryl working with our loved one. She is amazing!" That sentiment underscores a core theme across many reviews - that Amada caregivers go beyond routine tasks to offer humane, respectful, and patient-centered care.

Keiauna Duhon, the scheduler, also earns frequent praise for her people-centric approach. Reviewers describe her as friendly, professional, and consistently helpful, noting that she ensures client needs are met and truly goes above and beyond. The consistency of her care in scheduling and coordination is highlighted as a meaningful difference-maker, with multiple reviewers encouraging others to rely on her expertise and positive attitude. The appreciation for Keiauna reflects a broader pattern: the administrative backbone of Amada is viewed as caring and capable, not just efficient.

Gentry and the broader Amada team are repeatedly portrayed as knowledgeable, accessible, and deeply committed to families' well-being. One reviewer notes that Gentry and his team are "always eager to help" and acknowledges the effort they invest to guide families through options and benefits, helping them navigate complex decisions about care or senior living. Comments about the office environment emphasize a welcoming atmosphere and a culture of support - an impression reinforced by mentions of responsive communication and a willingness to address questions thoroughly. The sense that Amada becomes part of the family is a recurring thread throughout.

Personal stories illustrate the breadth of services and the impact of care on daily life. For example, Evelyn and Girlee provided overnight support during a mother's final days, ensuring comfort and vigilance that allowed the family to rest. The reviewer describes moments of profound care - assisting with daily needs, maintaining airway comfort, and offering a peaceful presence at the end. Elsewhere, Helen's bedside manner and proactive supervision for a husband with Parkinson's are highlighted as transformative, allowing the caregiver to "watch over" a loved one with vigilance and warmth. Olu, the caregiver for another family, is singled out for meeting expectations and managing dementia-related challenges with poise. These narratives underscore Amada's ability to tailor care to individual conditions - dementia, Parkinson's, post-stroke recovery, and long-term home support.

The office team's ability to coordinate with other providers and navigate insurance or resources also figures prominently. One reviewer notes that Toya provided valuable help even when a specific insurance plan wasn't a fit, offering resources and continuing to treat the family with professionalism and kindness. The collaboration with hospice or memory-care networks is described as smooth and supportive, with staff ensuring that caregivers and clients remain aligned and informed. Another reviewer emphasizes the ease of scheduling and the pleasant, helpful nature of the staff, reinforcing the impression that Amada's internal teams work harmoniously to meet needs.

Of course, not every review is without caveat. One comment raises a serious concern about theft by an employee and questions about refunds. The reviewer's account is stark and troubling, describing an incident involving a caregiver allegedly taking money and expressing distrust in the company's response. As with any service industry, this note represents an outlier in a sea of overwhelmingly positive feedback, and it serves as a reminder that, while the overall pattern is one of trust, diligence, and compassion, individual experiences can vary. It's a reminder to prospective clients to conduct due diligence and for Amada to continue striving for transparent, accountable care.

Taken together, these reviews paint a vivid portrait of Amada Senior Care Shenandoah TX as a trusted partner for families seeking in-home support and long-term care planning. Clients repeatedly highlight the combination of professionalism, warmth, and practical help - from meticulous scheduling and clear guidance about care options to the hands-on tenderness and diligence of caregivers who treat loved ones with respect and dignity. In moments of crisis and routine alike, Amada's team is described as being there - answering calls, coordinating shifts, and ensuring that both clients and their families feel seen, supported, and secure.

This part of Conroe, Texas offers a convenient and bustling area with a variety of amenities for seniors to enjoy. With multiple cafes like Starbucks and Black Walnut Cafe for socializing and dining options such as Pappadeaux Seafood Kitchen and BJ's Restaurant & Brewhouse nearby, residents have plenty of choices for meals out. In terms of healthcare, there are several physicians' offices and hospitals in close proximity, including Eye Specialists of Texas and Texas Children's Hospital. Additionally, there are pharmacies like Walgreens and CVS Pharmacy for easy access to medication. For recreation, parks like Northshore Park and W G Jones State Forest provide opportunities for outdoor activities, while theaters like Tinseltown offer entertainment options. Overall, this neighborhood provides a vibrant and well-equipped environment for senior living.

Cafes

• Starbucks (0.2 miles)
• Panera Bread (1.5 miles)
• Black Walnut Cafe Wood (2 miles)
• Starbucks (3.6 miles)
• Starbucks (4.3 miles)
• Third Gen Coffee (4.3 miles)

Restaurants

• Pappadeaux Seafood Kitchen (0.3 miles)
• Pappasito's Cantina (0.3 miles)
• BJ's Restaurant & Brewhouse (0.3 miles)
• Twin Peaks (0.4 miles)
• Dave & Buster's (0.4 miles)
• Chuy's (0.4 miles)
• Another Broken Egg Cafe (0.6 miles)

Physicians

• Eye Specialists of Texas (0.4 miles)
• Sachin Senan, MD (0.7 miles)
• Center For Digestive Disease (0.7 miles)
• Ghpma Radiation (0.8 miles)
• Colon & Rectal Clinic (1 miles)
• Mischer Neuroscience Center at The Woodlands (1 miles)
• Iyer Mallika Dr (1 miles)

Pharmacies

• The Woodlands Compounding Pharmacy (0.7 miles)
• Walgreens (0.8 miles)
• Walgreens (1.3 miles)
• Walgreens (2.3 miles)
• CVS Pharmacy (3.6 miles)
• CVS Pharmacy (4.2 miles)
• Walgreens (4.4 miles)

Hospitals

• Texas Children's Hospital (0.9 miles)
• Memorial Hermann Healthcare System (1 miles)
• Houston Methodist The Woodlands Hospital Diagnostic Imaging (1.1 miles)
• St Luke's Medical Arts Center II (1.1 miles)
• Texas Children's Hospital Maternal Fetal Medicine (1.3 miles)
• Aquino Vincent MD - St Luke's the Woodlands Hospital (1.3 miles)

Places of Worship

• The Woodlands United Methodist Church (1.9 miles)
• St Anthony of Padua Catholic Church (4.9 miles)

Theaters

• Tinseltown (2 miles)

Parks

• Northshore Park (2.1 miles)
• Waterway Square (2.1 miles)
• Bear Branch Park (2.4 miles)
• MapleWood Park (3.6 miles)
• W G Jones State Forest (3.7 miles)
• Jacob's Reserve Park (4.5 miles)
• Cattail Park (4.6 miles)

Transportation

• Hertz Rent A Car (3.3 miles)