Cedar Park Community Residence

Pros

• The community is very nice and quiet, and residents love living there.
• Yadira and Shanon provided great help in renting the apartment.
• Germ?n provides reliable maintenance.
• Jose is efficient, respectful, and professional in addressing maintenance issues.
• German is the sweetest and most knowledgeable maintenance technician and consistently gets tasks done.
• Brandy and Sharon bring calm and peace to the community and are taking initiative to make it feel like home.
• The office staff are friendly and the maintenance crew is awesome.
• The new management has been amazing and has significantly improved the community.

Cons

• The rat infestation is a huge problem in the back buildings, with rats in the walls and under doors that keep families awake at night.
• The roach infestation and strong marijuana odor in Building 1, along with ignored repair requests, make the apartments unbearable.
• The office and management are unprofessional and unresponsive, canceling showings without notice and wasting applicants' time.
• The back townhomes suffer from dog feces all over the area and dogs barking all night, with some dogs tied up in garages.
• A train runs through some units, causing loud, disruptive noise and making it hard to sleep.
• There are serious allegations that the management stole funds from a church and acted unethically.
• Some reviewers strongly advise others not to move there, describing the community as unsafe and problematic.

Review

Cedar Park Town Homes presents itself in many ways through the words of its residents. For some, it is a very nice, quiet community with a true sense of being at home. Across the board, people note a generally safe environment and a place that has a "homey" feel. The consensus also includes a strong appreciation for the people who keep things running - whether that be the on-site team, the maintenance crew, or the property managers - especially after a recent shift in leadership that many describe as bringing a calmer, more resident-focused approach.

Maintenance and responsive service emerge as a high point in several accounts. Residents consistently praise Germ?n for his competence and steady reliability, with many saying he shows up with thorough explanations and a clear plan for repairs. Jose also earns frequent compliments for his efficiency, professionalism, and effort to resolve issues comprehensively. Several reviews highlight how these workers go beyond a quick fix, taking the time to explain what's happening and to ensure that problems are addressed in a way that minimizes future trouble. In particular, the sentiment that maintenance staff "work around the clock" to get things done resonates with many tenants who have faced persistent problems in the past.

Deputy managers Brandy and Sharon are repeatedly credited with transforming the community's atmosphere. After a period of less certain leadership, these two are described as bringing calm, organization, and a genuine tenant advocacy that was previously lacking. Reviewers say Brandy and her team have taken ownership of the resident experience, guiding improvements, communicating more clearly, and making residents feel listened to. The changes are framed as a meaningful turnaround: a shift from past challenges to a more stable, respectful, and approachable management that residents feel is actively trying to make their house feel like home - not just a rental unit.

Alongside these positives, there are some notable frustrations that color the overall picture. A recurring criticism concerns administrative and scheduling missteps. One review recounts a scheduled appointment where the office was empty for 20 minutes, with staff explaining they were busy and had slipped into lunch instead of notifying the prospective tenant. That incident is cited as unprofessional and emblematic of broader concerns about communication during a time when prospective tenants are trying to understand what it would be like to live there. While not representative of everyone's experience, it serves as a reminder that even strong maintenance and management can be undermined by inconsistent office practices.

Not all feedback centers on process, however. The community's slogans and stated values - "welcome home," a family-friendly environment, and a community of good people in the office - are sometimes echoed in comments about the living experience. Many residents praise the quietness, the perceived safety, and the sense of a neighborhood where families can settle in. A few even describe the place as ideal for children, thanks in part to ongoing efforts to improve the environment and the care shown by staff when questions or needs arise. Yet it's clear the reality for some is more complicated, with mixed reactions to how well those values translate into day-to-day life across different buildings and blocks within the complex.

There is a more troubling side to the narrative for several tenants. A substantial number of reviews focus on pest and nuisance problems that significantly affect quality of life. In particular, there are persistent concerns about rat infestations in the back and middle back buildings (notably in addresses around 1400?2800), described as a serious and ongoing issue with rats occupying walls and spaces around living areas. Reviewers paint a vivid picture of the fear and disruption this causes for children and adults alike, highlighting the black rat trap boxes visible around the properties as a stark indicator of the scale of the problem. Roaches and other pests also surface in multiple accounts, with reports of strong odors, moldy or musty conditions, and general uncleanliness that undermines the comfort residents expect.

Noise and related inconveniences compound the pest concerns for some tenants. Several reviews mention trains running near certain units, and others describe chronic barking and dogs tied up in back areas that limit where residents can walk their pets. The dog-related issues are frequently paired with complaints about back areas being used for dog activities that spill out into common spaces, contributing to tension among neighbors and reducing the sense of peaceful, safe living that others prized. In addition to pests and noise, some residents report incidents of stolen packages, lingering odors of marijuana in the building, and isolated maintenance lapses - such as a non-functional microwave or other appliances - that create a rocky experience for those trying to keep their homes comfortable.

Taken together, the collection of experiences at Cedar Park Town Homes reveals a complex picture. On the one hand, residents who have had the opportunity to work with Germ?n, Jose, and the current management team note tangible improvements in responsiveness, professionalism, and a sense that the community is heading in a positive direction. On the other hand, serious issues with pests, security, and some administrative missteps remind potential renters that the reality of living there can be challenging, especially in the buildings most affected by infestations and noise. For anyone considering a move, the prevailing message is to weigh the visible, ongoing maintenance and the goodwill of a new management team against the persistent pest problems and the variable experiences across different sections of the property. Conversation with current tenants, a thorough unit visit, and clear expectations about response times and pest control are likely to be crucial steps in making an informed choice about whether Cedar Park Town Homes is the right fit.

Located in Cedar Park, Texas, this area offers a convenient and bustling community with a variety of amenities nearby. Within a short distance, you can find a selection of restaurants ranging from fast food options like McDonald's and Sonic Drive-In to more upscale dining at BJ's Restaurant & Brewhouse and The Grove Wine Bar & Kitchen. For your healthcare needs, there are several pharmacies and physicians in the vicinity, including Westlake Dermatology & Cosmetic Surgery and Cedar Park Regional Medical Center. If you enjoy entertainment, Alamo Drafthouse Lakeline and Cinemark Cedar Park theaters are just a short drive away. The area also provides ample green space for outdoor activities with parks like Millrun Park and Rattan Creek Park within a few miles. Overall, this neighborhood offers a mix of conveniences and leisure options that may appeal to seniors looking for a vibrant community to call home.

Restaurants

• The Dig Pub (0.4 miles)
• McDonald's (1.2 miles)
• Sonic Drive-In (1.4 miles)
• Whataburger (1.4 miles)
• In-N-Out Burger (1.8 miles)
• BJ's Restaurant & Brewhouse (1.8 miles)
• The Grove Wine Bar & Kitchen (1.9 miles)

Pharmacies

• CVS Pharmacy (0.6 miles)
• Walgreens (1.2 miles)
• Walgreens (1.8 miles)
• H-E-B Pharmacy (2 miles)
• Walgreens (2.8 miles)
• Peoples Pharmacy (2.8 miles)
• CVS Pharmacy (2.9 miles)

Physicians

• Westlake Dermatology & Cosmetic Surgery - Cedar Park (1.3 miles)
• Longhorn Imaging (1.4 miles)
• Aspire Allergy & Sinus (2.1 miles)
• Whitestone Pediatrics (2.1 miles)
• Lakeline Vision Source (2.9 miles)
• Oncology Group (3.5 miles)
• Retina Group of Texas (3.6 miles)

Theaters

• Alamo Drafthouse Lakeline (2.1 miles)
• Cinemark Cedar Park (2.2 miles)

Cafes

• 85 C Bakery Cafe USA (2.1 miles)
• HTeaO (2.3 miles)
• Starbucks (2.4 miles)
• Starbucks (2.5 miles)
• Summer Moon Wood-Fired Coffee (3 miles)
• Red Horn Coffee House and Brewing Co. (3.6 miles)
• Cuppa Austin (3.9 miles)

Hospitals

• Cedar Park Regional Medical Center (2.5 miles)
• Round Rock Medical Center (6.8 miles)
• Reliant Rehab Central Tx (8 miles)
• Seton Northwest Hospital (8.2 miles)

Transportation

• MetroRail Lakeline Station (2.7 miles)
• MetroRail - Leander Station (6.3 miles)

Parks

• Millrun Park (3.6 miles)
• Ranch Trails Park (3.8 miles)
• Arboretum Park (4 miles)
• Champion Park (4.2 miles)
• Lakewood Park (4.2 miles)
• Robin Bledsoe Park (5.1 miles)
• Rattan Creek Park (5.5 miles)

Places of Worship

• St Vincent De Paul Catholic Church (3.8 miles)
• Jehovah's Witnesses (5.6 miles)