Lou's House

11005 Anderson Mill Road, Austin, TX 78750

For more information about senior living options: (844) 490-3973

5 from 2 reviews
Assisted Living

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    Overall Review of Lou's House

    Pros

    • pro The care team is amazing and highly professional.
    • pro They provide loving and kind care for residents.
    • pro They accommodate residents' needs and wishes, down to small comforts like favorite napkins and blankets.
    • pro They look for ways to make family caregivers' lives easier.
    • pro Terri's team supports families during the stressful move to assisted living.
    • pro They provide a safe, home-like setting with good nutrition, mental stimulation, and meaningful interaction.
    • pro They maintain a low resident-to-staff ratio, which makes a big difference.
    • pro They offer 24-hour care and an open-door policy for family involvement.
    • pro Terri is true to her mission and maintains very high standards, with a family member living there, striving for the best life experience for all residents.
    • pro Espi and the staff are caring about each resident, and communications with Terri, Espi, and staff are outstanding.

    Review

    This care team stands out for more than just professional polish; they embody a level of compassion that truly honors the people they serve. From the moment you witness their interaction with a resident, you can feel they treat each person with genuine warmth and respect. The family-oriented approach is evident in the small, meaningful touches they attend to - things like ensuring a resident has their favorite napkins and blankets - gestures that can be especially meaningful when a loved one is in a fragile state. It's the combination of meticulous professionalism and heartfelt kindness that makes a difficult transition feel safer and more personal for everyone involved.

    Facing the decision to move a loved one into assisted living is inherently stressful, and this team understands that pressure intimately. The reviewer highlights how Terri and her team become a reassuring anchor during that critical period, taking the load off the primary caregiver in tangible ways. The gratitude expressed is not just for the care itself, but for the steady presence and thoughtful support that help families navigate the upheaval with greater confidence and peace of mind. It's not incidental that the care team's willingness to ease burdens is repeatedly singled out as a core strength.

    The guardian behind this praise brings over two decades of hands-on experience caring for aging loved ones. That extensive background adds credibility to the praise for Terri Smith and the clinical director Esperanza (Espi). The reviewer has overseen care across various stages and facilities, collaborating with clinical directors, medical staff, and hospice nurses - yet they consistently return to the same verdict: the care and culture at Collinfield House and Millhouse, under Terri's leadership and Espi's guidance, stand apart. The facilities are described as delivering detailed, attentive care within a safe, home-like setting, with a strong emphasis on nutrition, mental stimulation, and social interaction. The commitment to individualized care - attending to each resident's needs - along with 24-hour care, an open-house policy for family members, and a broad spectrum of services, is repeatedly highlighted as exceptional.

    A particularly moving part of the testimony comes from the decision to move a 98-year-old Aunt from a skilled memory facility to Millhouse for a higher level of memory care. The reviewer notes that the move felt like the best decision not only because the care exceeded expectations, but because the aunt quickly felt at home. The scene of the aunt sitting at a dining table, engaging in conversation with another resident, is described with genuine warmth. Espi and the staff are portrayed as deeply caring for each resident, with a notably low resident-to-staff ratio - a factor the reviewer credits with making a tangible difference in the daily experience and safety of residents. This emphasis on individualized attention and intimate staff-resident relationships is presented as a cornerstone of the facility's philosophy.

    After the move, the team didn't stop at routine care; they invested time to align with the aunt's existing routines during a deliberate first-week period, ensuring that she received the very best care and attention. This transition period is highlighted as a critical peace-of-mind factor - something the reviewer says they never experienced in other facilities over the past twenty years. Terri's fidelity to the mission and her high standards shine through here: she is described as having a personal stake in the well-being of every resident, with a family member of her own living there. The staff is depicted as passionate and dedicated, clearly visible in the way they care for the residents and encourage ongoing family visits as an essential part of living the best possible life.

    In sum, the testimonials paint a cohesive portrait of a care team that elevates the experience of assisted living beyond routine tasks. The combination of exceptional professionalism, genuine kindness, and a family-centered approach creates a caring environment where residents are prioritized for safety, cleanliness, and personal fulfillment. Terri Smith's leadership, alongside Espi's clinical guidance, is praised not only for the high standards and thorough care but also for the sense of trust they build with families. For anyone facing the challenge of choosing care for a loved one, the message here is clear: a home-like setting, attentive staff, robust communication, and a genuine commitment to each resident's individuality can make all the difference in achieving a life that feels safer, warmer, and more dignified.

    Features

    Housing

    • 8 resident community capacity 8 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Austin-Bergstrom International (20 miles away) Austin-Bergstrom International (20 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Welcome to Lou's House, a premier assisted living community located in the vibrant city of Austin, TX. Designed for comfort and convenience, our community offers a nurturing environment where residents can thrive and enjoy their golden years.

    At Lou's House, you'll find a variety of amenities that enhance everyday living. Our fully furnished accommodations provide a cozy atmosphere, while our elegant dining room invites residents to gather for delicious meals tailored to meet special dietary restrictions. For those who love the outdoors, our beautiful garden and outdoor spaces offer serene spots to relax or socialize.

    We understand that support is crucial for our residents’ well-being. Our dedicated team provides personalized care services including assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure that all health needs are met, along with offering medication management and specialized meal preparation for those with diabetes or other dietary requirements. Additionally, we provide transportation arrangements for medical appointments to help ease any travel concerns.

    Residents at Lou’s House can engage in scheduled daily activities designed to inspire social interaction and maintain vitality. With six cafes, four parks, 14 pharmacies, four physicians' offices, 21 restaurants nearby, and easy access to public transportation—all within reach—our location is convenient for both residents and families alike.

    Our commitment extends beyond just providing care; we strive to create a community where every resident feels valued and engaged. With housekeeping services included and move-in coordination available for new residents, transitioning into life at Lou's House is seamless.

    Come experience the warmth and supportive environment at Lou’s House—a place where you can truly feel at home while enjoying quality care and an active lifestyle in beautiful Austin!

    Nearby Places of Interest

    Pharmacies

    • CVS Pharmacy (0.7 miles)
    • Walgreens (0.8 miles)
    • Walgreens (1.6 miles)
    • Peoples Pharmacy (1.6 miles)
    • Walmart Pharmacy (2 miles)
    • H-E-B Pharmacy (2.1 miles)
    • Walgreens (2.5 miles)

    Parks

    • Millrun Park (0.8 miles)
    • Arboretum Park (1.5 miles)
    • Rattan Creek Park (3.6 miles)
    • Hippie Hollow Park (4.9 miles)
    • Champion Park (5.5 miles)
    • Ranch Trails Park (5.8 miles)
    • Balcones District Park (6.2 miles)

    Physicians

    • Lakeline Vision Source (0.8 miles)
    • McCormick Vision Source (3.2 miles)
    • Westlake Dermatology & Cosmetic Surgery - Cedar Park (4.2 miles)
    • Longhorn Imaging (4.9 miles)
    • Aspire Allergy & Sinus (5.3 miles)
    • Whitestone Pediatrics (5.3 miles)
    • Texas Orthopedics, Sports & Rehabilitation Associates (5.4 miles)

    Restaurants

    • Taqueria Guadalajara (0.9 miles)
    • P. Terry's Burger Stand (1.5 miles)
    • Pluckers Wing Bar (1.5 miles)
    • Pinballz Lake Creek (1.7 miles)
    • Kerbey Lane Cafe (1.7 miles)
    • Jardin Corona (1.8 miles)
    • Serranos Lakeline (1.8 miles)

    Cafes

    • Starbucks (1.4 miles)
    • Starbucks (2.2 miles)
    • 85 C Bakery Cafe USA (2.3 miles)
    • Cuppa Austin (3.6 miles)
    • Summer Moon Wood-Fired Coffee (4.1 miles)
    • Starbucks (4.3 miles)
    • Starbucks (5.3 miles)

    Theaters

    • Alamo Drafthouse Lakeline (2 miles)
    • Cinemark Cedar Park (5.5 miles)

    Transportation

    • MetroRail Lakeline Station (2.8 miles)

    Places of Worship

    • St Vincent De Paul Catholic Church (4.2 miles)

    Hospitals

    • Seton Northwest Hospital (5.3 miles)
    • Cedar Park Regional Medical Center (5.8 miles)

    Frequently Asked Questions

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