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4.5 from 105 reviews
5 stars
79
4 stars
16
3 stars
1
2 stars
0
1 stars
9
Overall Review of ArrowBrooke
common5 reviews mention this
Pools, parks, and activities stand out
Residents and visitors repeatedly mention pools, parks, and community activities.
A common theme is that ArrowBrooke has outdoor community features families can use, with residents specifically calling out community pools, parks, and playground-style areas. Other reviews mention having a good time at the pool and point to the number of things to do for children. One resident also complains that the pool feels too small for the community size and says there aren’t many other amenities, which contrasts with the otherwise positive outdoor focus.
common5 reviews mention this
Staff helpfulness is consistently described
Residents describe the team as friendly, helpful, and responsive.
Several reviews emphasize positive interactions with staff during the buying and move-in process, including warm, welcoming experiences and guidance through design or home-related questions. Residents also describe specific team members as professional, courteous, and quick to address concerns. Taken together, the pattern is that people feel supported by the on-site team rather than passed along.
common2 reviews mention this
Cleanliness is a recurring point
Multiple reviewers highlight how clean the community feels.
Some reviewers directly call out the community being exceptionally clean. Others also mention having a good time in the community spaces while specifically noting cleanliness. While this isn’t the only theme, it shows up often enough to feel like a consistent day-to-day impression.
caveat2 reviews mention this
HOA and pool access create frustration
Some reviews report problems with HOA communication and pool access.
A couple of reviewers describe issues getting HOA-related items and access items sorted out, including one review that mentions HOA letters turning into collections after no payment instructions were received. Another review says they never received a pool key or HOA-related items despite living there for a period of time. These complaints suggest that administrative follow-through can be uneven when it comes to access and HOA paperwork.
caveat2 reviews mention this
Sales follow-through is uneven
A few reviews say the sales experience or scheduling follow-through fell short.
While many reviews praise the team, a small number report negative experiences with sales communication and responsiveness. One reviewer describes a worst experience with a saleswoman and says the interaction felt dismissive. Another reviewer says they couldn’t get an appointment scheduled even after inquiries and voicemail messages, and they moved on to a different community as a result.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Housing
6 resident community capacity
Types of Care
Active Adult Communities (55+)
Amenities
Housekeeping services
Telephone
Wi-Fi/high-speed internet available
Transportation
Dallas-Fort Worth International (25 miles away)
Care Services
Assistance with dressing
Meal preparation and service
Medication management
Dining
Diabetes diet
Special dietary restrictions
Nearby Places of Interest
Parks
Jasmine Park (0.5 miles)
Frontier Park (5.5 miles)
Sommerset (8.4 miles)
WestRidge Subdivisions (9.2 miles)
Shoreline Trail & Dog Run (10.3 miles)
Physicians
Savannah Clinic at Denton Regional Medical Clinic (1.1 miles)
Cook Children's Endocrinology (1.7 miles)
LuminCare (5.2 miles)
Frisco Medical Village (5.9 miles)
Prosper Pediatrics (6.5 miles)
Cross Roads Women's Health (6.8 miles)
UR Family Clinic (7.5 miles)
Restaurants
MOD Pizza (1.2 miles)
Windsong Ranch (1.4 miles)
Wendy's (2.1 miles)
Sonic Drive-In (2.2 miles)
Taco Bell (4.7 miles)
Villa Grande Mexican Restaurant (4.7 miles)
Rosa's Café & Tortilla Factory (4.9 miles)
Cafes
Starbucks (1.4 miles)
Starbucks (4.4 miles)
Starbucks (5.2 miles)
Starbucks (5.2 miles)
The Nook (6.4 miles)
Starbucks (6.7 miles)
Upper Park Cafe (7.2 miles)
Places of Worship
St Martin de Porres Catholic Church - Frisco/Prosper (1.9 miles)
Oak Grove United Methodist Church (4.6 miles)
Prestonwood Baptist Church (5 miles)
West Frisco Hope Fellowship Site (5.5 miles)
St Francis Catholic Church (6.1 miles)
Gateway Church (7 miles)
Hope Fellowship (8.6 miles)
Pharmacies
Walgreens (2.4 miles)
Walmart Pharmacy (3.7 miles)
Walgreens (3.7 miles)
Walmart Pharmacy (5 miles)
CVS Pharmacy (5.3 miles)
Walgreens (5.6 miles)
CVS Pharmacy (5.9 miles)
Theaters
CUT! by Cinemark — Dine-in Theatre, Kitchen & Bar (4.4 miles)
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