Green Oaks Nursing and Rehab in Arlington, TX

Pros

• The staff are amazing and treat residents like family.
• The facility is clean, warm, and welcoming.
• The therapy department are rockstars and provide excellent rehab.
• The nursing staff are caring and compassionate.
• The social worker is outstanding, prompt, and truly cares for residents.
• The admissions team is phenomenal and makes families feel supported.
• The activities director promotes ongoing fun and engaging activities for residents.
• The meals are well-balanced and generally good, with dietary accommodations.
• Green Oaks is a top-notch long-term care facility with dedicated, caring staff.

Cons

• The staff are slow to respond and do not adequately look after the residents.
• Residents wait hours for pain medication or other care, sometimes needing ER visits to fix mistakes.
• A patient was left unattended in a hallway or dining area, with staff not intervening.
• The facility is dirty, with bugs and infrequent room cleaning.
• The food is often bad or inedible and dietary restrictions are ignored.
• The facility is severely understaffed with high turnover, leading to neglect and poor communication.
• There are reports of medication errors and belongings being stolen.
• There was a COVID-19 outbreak linked to the facility.

Review

Green Oaks Nursing and Rehab in Arlington is best suited for families seeking solid rehabilitation outcomes and a genuinely caring, hands-on therapy team, with the caveat that consistent day-to-day care will require vigilant oversight. The facility often earns praise for its therapy departments, the warmth of many frontline staff, and a welcoming, clean environment. It is a fit for post-acute rehab needs - patients recovering from surgeries or illnesses who rely on physical therapy to regain mobility and confidence - plus long-term residents who benefit from ongoing activities, social work support, and a team that can feel like a local community. The bottom line: when rehabilitation progress and personal attention from therapists and nurses are paramount, Green Oaks can deliver, but it demands families who will stay engaged and monitor care closely.

Anyone prioritizing predictable operations, reliable medication management, and consistently timely responses should consider alternatives. A persistent theme across reviews is variability in staffing and communication, with some families reporting long waits for pain meds, gaps in call-button response, and lapses in daily routines such as diaper changes or timely showers. Several accounts also describe administration and nursing leadership turnover, patchy follow-through on discharge plans, and troubling incidents that undermine trust. For families whose loved one has complex medical needs, frequent changes in who is in charge of care can translate into real risk, making a more consistently staffed, tightly governed facility a worthy consideration.

On the plus side, the therapy program at Green Oaks is repeatedly highlighted as a standout strength. Residents often describe meaningful progress in therapy, with attentive physical and occupational therapy teams, and a spirit of encouragement that helps people stay engaged in rehab. Cleanliness and a welcoming atmosphere are frequently cited, and many reviewers praise specific staffers for their compassion and reliability. The social work and admissions teams are also noted positively in several narratives for coordinating services, accessibility, and timely information, which matters a great deal for families navigating transitions from hospital to rehab and then to home or long-term care.

The most troubling voices focus on understaffing, inconsistent care, and occasional safety concerns. Reports include delays in assistance during the night or on weekends, missed medications, and episodes of neglect or unsanitary conditions in some rooms. There are heartbreaking stories of residents left unattended, inadequate diaper changes, and severe communication gaps between staff and families. Some reviews allege physical safety issues, and a few families feel the facility's leadership did not respond promptly or effectively to concerns. While many staff members are described as kind and capable, the quality of care appears to hinge on which shift is on duty and which staff member is leading the team at any given time.

These dynamics create a clear calculus: the strengths of Green Oaks - the earnest, capable therapy teams, the warm, frequently dedicated bedside staff, and the generally clean, active environment - can offset the downsides for families who can maintain an assertive, ongoing partnership with the facility. When rehab momentum is the primary goal and a supportive social worker or admissions director is available to advocate, the room for improvement remains real but manageable. Conversely, for families who require highly consistent staffing, impeccable medication administration, and consistently prompt, transparent communication across all shifts, it may be wiser to explore other options where governance and staffing models have demonstrated steadier reliability.

Practical next steps for families considering Green Oaks include arranging exploratory visits focused on the rehab unit and therapy staff, and requesting frank conversations about staffing ratios, turnover, and the facility's standard protocol for medication administration and call-button response. Ask to meet the therapy team and the social worker, and request a concrete daily care plan with times for therapy, meals, and assistance. Inquire about recent improvement initiatives led by the new administrator and activities director, and review the latest state survey results for context on safety and quality. If choosing Green Oaks, couple the decision with a clear plan for frequent family involvement, consistent communication with the care team, and a contingency path should care gaps emerge.

Places of Worship

• Lake Arlington Baptist Church (0.4 miles)
• St John the Apostle United Methodist Church (3.9 miles)
• Cornerstone Baptist Church (5.1 miles)
• New Life Fellowship (5.6 miles)
• Community of Hope United Methodist Church (7.7 miles)
• Mansfield Bible Church (8.4 miles)

Physicians

• Moonhee Lee (0.9 miles)
• Sideline Orthopedics and Sports - Park Springs Blvd (2.1 miles)
• Stop Six Sunrise Edition (3.1 miles)
• Family Healthcare Associates (3.9 miles)
• Trinity Park Surgery Center (4.4 miles)
• Arlington Family Health (4.7 miles)
• Highlander Surgical Associates (4.7 miles)

Pharmacies

• CVS Pharmacy (1.1 miles)
• Walgreens (1.3 miles)
• Walgreens (2.5 miles)
• CVS Pharmacy (2.8 miles)
• Walgreens (4.3 miles)
• Walgreens (4.7 miles)
• Walgreens (5 miles)

Restaurants

• Chick-Fil-A (1.5 miles)
• Scooters Sports Bar and Grill (1.9 miles)
• Bobby V's Sports Gallery Cafe (2.7 miles)
• Chick-Fil-A (3.4 miles)
• Sonic Drive-In (3.4 miles)
• Whataburger (3.5 miles)
• Fork In The Road (3.6 miles)

Theaters

• AMC The Parks At Arlington 18 (3.8 miles)
• Cinemark (7 miles)

Hospitals

• Medical Center of Arlington (4.5 miles)
• JPS Diagnostic and Surgery Hospital (6.5 miles)
• JPS Hospital (8.3 miles)
• ER at Grand Prairie (9.1 miles)
• Texas Health Harris Methodist Hospital Fort Worth (9.2 miles)
• Klabzuba Tower / Texas Health Resources (9.2 miles)

Parks

• Cravens Park (5.5 miles)
• W.O. & Zeta Workman Park (6.4 miles)
• Don Misenheimer Park (7 miles)
• Webb Community Park (7.6 miles)
• Fort Worth Water Gardens (8.8 miles)
• Elmer W. Oliver Nature Park (9 miles)

Cafes

• The Tipsy Oak (5.7 miles)
• Roots Coffeehouse (8.5 miles)

Transportation

• Fort Worth Intermodal Transportation Center (8.9 miles)