Park Rest Hardin County Health
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410 Shelby Dr N, Savannah, TN 38372
For more information about senior living options: (844) 490-3973
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They described having an excellent group of experiences. The entire staff appeared to be very caring, attentive, and professional. They observed excellent care going on there.
The nursing home gave the family the run-around after two relatives passed away. The facility allegedly stole a Social Security check, which reportedly vanished into thin air. The home did not list the next of kin at admission. The family was not informed about the care until Hospice contacted them. The facility refuses to release the deceased's bank account and won't return calls, even when approached politely. The reviewer plans to hire a lawyer and report the home to the OIA.During a recent visit to Park Rest with my husband to be with a family member, we were treated to a string of excellent experiences. The overall impression was positive and uplifting: the facility seemed well-organized, the atmosphere was calm and respectful, and the care we observed felt genuine and attentive. It was clear that our family member was in a setting that valued comfort and dignity, and we left feeling reassured about the environment in which she was staying.
From the outset, the staff at Park Rest appeared consistently caring, attentive, and professional. We noticed that team members communicated clearly, offered help promptly, and interacted with residents and families in a respectful, compassionate manner. The level of attentiveness and the manner in which care was delivered gave us confidence that the staff were genuinely invested in the well-being of those in their care.
We observed ongoing, substantive care during our time there. The routines we witnessed - regular monitoring, timely responses to requests, and patient interactions that reflected a thoughtful approach to each resident's needs - contributed to a sense that the care plan was being followed with diligence. In short, the operational side of the facility seemed robust, and the day-to-day care appeared to be thoughtfully managed.
However, despite this positive surface, a starkly different experience emerged for us later, after two family members had passed. What followed felt like a troubling run-around that left us frustrated and unsettled. There were serious allegations tied to the handling of personal and financial matters, including a claim that a Social Security check disappeared, seemingly vanishing without a trace. Such concerns struck at the heart of trust and accountability in a setting already dealing with profound loss.
Compounding the distress were administrative oversights that impacted our ability to engage with the process. We were not listed as the next of kin at admission for the person who entered care, even though a next of kin needed to be identified for such a case. We did not receive timely information about the care being provided until Hospice contacted us, which left us feeling out of the loop during a critical period and deprived of timely insight into her status and needs.
After the deaths, the situation reportedly deteriorated further as the facility would not release the deceased's bank account information and repeatedly failed to return our calls, sometimes hanging up on us despite our courteous and patient approach. This pattern of communication - or lack thereof - added to a growing sense of frustration and helplessness at a time when clear information was essential.
Given the gravity of these allegations, our next steps include seeking legal counsel and reporting the matter to the Office of the Inspector General (OIA). We are seeking accountability, transparency, and clear answers about how such matters are handled, especially when loved ones are no longer able to advocate for themselves.
Taken together, these experiences reveal a complex picture: the positive, professional care we observed early on contrasts with the alleged mismanagement and troubling post-death handling described later. The disparity underscores the crucial need for consistent, ethical practices and open, respectful communication with families, particularly during vulnerable times surrounding illness, death, and the posthumous management of a resident's affairs.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.Park Rest Hardin County Health is an assisted living community located in the charming town of Savannah, TN. Our community offers a warm and inviting atmosphere, providing our residents with a comfortable and safe place to call home.
We take pride in offering various amenities to enhance the quality of life for our residents. Devotional services off-site are available for those who wish to practice their faith, while indoor common areas offer spaces for socializing and engaging in activities with fellow residents.
At Park Rest Hardin County Health, we understand the importance of specialized care. Therefore, we provide diabetic care services to ensure that our residents with diabetes receive the proper support and assistance they need to manage their condition effectively.
We believe in keeping our residents active and engaged, which is why we offer devotional activities offsite. These activities allow our residents to stay connected with their spirituality while enjoying outings within the local community.
Our location also offers convenient access to various facilities and services. With two parks nearby, our residents can enjoy nature walks or recreational activities in beautiful outdoor settings. Additionally, there are seven pharmacies, nine physicians' offices, and one hospital located close by for easy access to healthcare services when needed. When it comes to dining options, our community is surrounded by 13 restaurants where residents can explore diverse culinary experiences or share meals with family and friends.
Transportation is made easy with one transportation option available near our community, ensuring that our residents can easily access appointments or run errands as needed.
For those seeking spiritual fulfillment or looking to attend religious services regularly, we have 12 places of worship within close proximity.
Park Rest Hardin County Health strives to provide a supportive and enriching environment for seniors looking for assisted living services in Savannah, TN. We prioritize the well-being and comfort of each resident while offering convenient access to amenities and resources that enhance their daily lives.
This part of Savannah, Tennessee, offers a variety of amenities and services for seniors looking to live in the area. With several restaurants nearby such as Subway, Little Caesars Pizza, and Panda Buffet, you have plenty of dining options close by. Additionally, there are multiple physicians' offices including LifeSpan Pediatrics and Hughes Eye Center for your healthcare needs. Nearby places of worship such as New Creation Ministries and Grace Sanctuary provide spiritual support and community engagement. For medical emergencies, Hardin Medical Center is conveniently located within half a mile. The availability of pharmacies like CVS Pharmacy and Walgreens ensures easy access to medication. Transportation options such as U-Haul are also in close proximity for any moving or travel needs. Overall, this area provides a range of services and facilities that cater to the needs of seniors considering living in Savannah.
Park Rest Hardin County Health is located at 410 Shelby Dr N, Savannah, TN 38372 in Hardin County, Tennessee
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