322 East Washington Street, Pulaski, TN 38478
For more information about senior living options: (844) 490-3973
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The staff were very helpful and kind to him. The director consistently took calls and helped obtain items like a wheelchair and hospital bed. The staff at Keestone Hewitt House in Pulaski were a Godsend to the family, and the mother received the best of care. LaWanda and her team are highly appreciated. The staff are great. The director is responsive, and the staff are compassionate and caring, and the mother is well taken care of. The mother has settled in and now considers Keestone her home. The food is good and there are meal choices. The staff have become like family to residents and work hard to help them; the administrator ensures residents' wishes are carried out.
They make promises when a loved one is moved in but do not keep them. The food is not great. They are very short-staffed and a family member's mother-in-law was screamed at and cursed by a staff member while on the phone. They sent a 30-day notice for her to leave. The administrator welcomes you at first but bad mouths you to other facilities when you try to relocate. The staff are worthless when it comes to caring for the elderly. They would give it only half a star.The collection of comments about Keestone Hewitt House in Pulaski reveals a wide spectrum of experiences, ranging from heartfelt gratitude and high praise to serious concerns and cautionary notes. Across the board, it's clear that the facility is a place where families once place great trust, and where the everyday reality for residents and their loved ones can feel either like a steady home or a source of stress, depending on who you ask and when you visit.
Several commenters describe deep appreciation for the care and attentiveness shown by the staff. One family member recalls Don, who was at Keestone for eight years, noting that the staff were consistently helpful and kind. They highlight a director who was readily available, taking calls and returning them when necessary, and who even helped secure essential items like a new wheelchair and a hospital bed. This set of memories paints a picture of hands-on leadership and responsive care that made life easier for Don during his time there.
Other families and residents echo this warmth and gratitude, especially in praising the Hewitt House staff as a "Godsend." A mother who spent more than two years at the facility is portrayed as having received "the best of care," with a special shoutout to LaWanda and her team. The sentiment is echoed by a resident who notes the overall quality of the staff and describes the director as responsive and the team as compassionate and hard-working. For them, the transition to Keestone was challenging at first, but it evolved into a sense of home, and the ongoing care was something their family deeply valued.
A number of current residents and their relatives reinforce the positive side of the story. One person who now lives at Keestone describes the staff as feeling like family and credits the administrator with supporting residents' wishes, even framing a plan to ensure those wishes could be carried out. This sense of individualized care and personal attention contributes to a broader impression of Keestone as a place where residents feel respected, seen, and supported by a team that goes above and beyond to help them stay comfortable and engaged.
There is also repeated praise for the daily life of residents: another commenter identifies themselves as a current resident who appreciates the caring staff and the administrator's approach. The food is described as "good," with choices available for meals, and the commenter notes a sense of pride in being a veteran living in a facility that values and supports the community of residents. Taken together, these accounts portray a facility that strives to maintain a positive environment and responsive leadership.
Yet, there are notable and serious counterpoints that cannot be ignored. One review paints a troubling picture of the experience with an in-law, describing multiple falls - primarily in the bathroom where a call system was lacking - and claims of being neglected by the administration even after reporting concerns. Bed bugs are mentioned as well, along with a 30-day exit notice amid complaints to both the owner and the Ombudsman. This account also references disturbing rumors about a resident falling off a balcony and describes a difficult front-door experience where initial warmth from the administrator gave way to negativity when accommodations or relocations were needed. The reviewer also alleges that call systems were ineffective, and that a sense of being unwelcome or mishandled persisted during attempts to relocate.
Another strongly negative perspective asserts that the Hewitt House staff are "NOTHING MORE THAN WORTHLESS" when it comes to elderly care, culminating in an explicit wish for a lower rating and a call for real improvement. This voice emphasizes the opposite end of the spectrum, challenging families to consider the possibility that some residents encounter serious shortcomings in safety, responsiveness, and overall quality of care.
Taken as a whole, the stories at Keestone Hewitt House in Pulaski convey a nuanced, mixed reality. For some residents and families, the staff, leadership, and daily routines create a sense of home, security, and genuine care, with explicit gratitude toward individual team members and the administrator for upholding residents' dignity and preferences. For others, the experience is marred by safety concerns, communication gaps, and perceived neglect, with allegations of bed bugs, falls, punitive measures, and dissatisfaction with how issues are handled. Prospective families weighing this facility would benefit from considering both sides of the narrative - visits that include conversations with current residents, direct observation of staff-resident interactions, and questions about safety protocols, call systems, and how resident preferences and medical needs are documented and honored. The reality here appears to be highly variable, underscoring the importance of personal due diligence and clear, written expectations when evaluating Keestone Hewitt House as a potential home for a loved one.
54 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Austin Hewitt House in Pulaski, TN is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community boasts a plethora of amenities including a beauty salon for the residents to indulge in self-care, cable or satellite TV for entertainment, convenient community operated transportation for easy accessibility, a computer center for staying connected, and a dining room where residents can enjoy delicious meals.
Additionally, there is a fitness room equipped with various exercise equipment to promote physical health. The community is fully furnished and also offers a gaming room for recreational activities. Residents can also enjoy the serene outdoor space and lush gardens, perfect for relaxation and fresh air. Housekeeping services ensure that the living areas are always clean and well-maintained.
Each resident has their own private bathroom ensuring privacy and convenience. The restaurant-style dining experience provides delicious meals while catering to special dietary restrictions if any. A small library is available for those who love reading and learning. Residents can stay connected with their loved ones through telephone services and Wi-Fi/high-speed internet throughout the community.
The Austin Hewitt House provides 24-hour supervision to ensure safety and assistance with activities of daily living such as bathing, dressing, transfers, and medication management. Special dietary restrictions are catered to in meal preparation and service. The community also helps arrange transportation for residents whenever needed.
Residents at this assisted living community have access to various activities such as concierge services, fitness programs to support active lifestyles, planned day trips for exploration and fun experiences, resident-run activities promoting social connections, as well as scheduled daily activities designed to enhance mental stimulation.
Conveniently located near parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals adds further convenience for residents when accessing essential services outside the community.
Overall, the Austin Hewitt House in Pulaski offers exceptional amenities along with high-quality care services in a warm and welcoming environment, ensuring that residents feel comfortable, safe, and supported in their retirement years.
Located in Pulaski, Tennessee, this area offers a variety of amenities that cater to senior citizens. With several places of worship nearby such as Trinity Fellowship and Anthony Hill Missionary Baptist Church, residents can find spiritual support and community connections. Access to healthcare is also readily available with pharmacies like Reeves Drug Store and physicians such as Tennessee Oncology and Just 4 Kids Pediatrics in close proximity. Additionally, the peaceful surroundings of parks like Sam Davis Park provide opportunities for leisurely walks and outdoor activities. For dining options, there are restaurants like Common Ground Cafe And Bakery and Long John Silver's within a short distance. Overall, this part of Pulaski offers a convenient and welcoming environment for seniors looking to settle down in a quaint Southern town with access to essential services.
Austin Hewitt House is located at 322 East Washington Street, Pulaski, TN 38478 in Lincoln County, Tennessee
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