Information last verified:
322 East Washington Street, Pulaski, TN 38478
For more information about senior living options: (844) 490-3973
The staff at Keestone were always very helpful and kind to him. The director was very helpful in getting him the things he needed, such as a wheelchair and a hospital bed. He was very well taken care of. The staff at Keestone Hewitt House were a Godsend for the family. LaWanda and her team were praised by the family. The staff are great. The mother received the best of care. The mother now sees Keestone as her home and is content.
They make promises when admitting a loved one but don’t keep them; the food isn’t great; activities aren’t followed through; the phone isn’t answered. The facility has had numerous falls in the bathroom where there was no call bell. Bed bug infestations affected residents. There was a report that a resident fell off the balcony. Management sent a 30-day notice for a resident to leave. The administrator ejects residents and bad-mouths them to other facilities. The facility is very short-staffed. One staff member screamed at and cursed a family member during a call. The staff is described as worthless in providing elderly care, and the reviewer would rate it half a star. The reviewer would never recommend this place.Austin Hewitt House in Pulaski is best suited for families seeking a warm, homey assisted-living environment where staff know residents by name and the administrator is accessible and hands-on with individual care plans. It works particularly well for seniors who want long-term, community-oriented living with regular, direct communication between the care team and families. The strongest appeal lies in personal attention, genuine caregiver warmth, and a sense of belonging that can feel like a durable, chosen family for years. For those who require very strict safety oversight or a consistently flawless safety record, alternative options should be considered.
The standout positives center on people. Families consistently cite compassionate, responsive staff and an administrator who makes herself available to questions and concerns. Residents and relatives alike describe a staff culture that becomes like family, with caregivers who go the extra mile to address needs, whether it’s equipment to support mobility or timely assistance with daily routines. The dining program is noted as acceptable, with meal choices that enhance daily life. In short, the human side of care, trust, communication, and a sense that wishes are respected, drives much of the perceived value here.
Yet the record is not uniform. Safety concerns recur in several accounts: falls, particularly in bathrooms, and reports of inadequate call-light access in some rooms. More troubling claims involve bed bugs and abrupt, threatening eviction notices after raising issues. A few reviews describe short-staffing and tense interactions, including instances of residents being spoken to harshly. While those are not universal experiences, they form a credible caution that protective safeguards, consistent staffing, and respectful, transparent communication can be uneven in practice. The front-entry appeal can mask deeper gaps in safety-system maintenance and incident follow-through.
These tensions matter because the existing strengths, strong relationships, a responsive administrator, and a home-like atmosphere, can offset the negatives for many residents, provided care remains stable and issues are actively addressed. When staff are available and issues are resolved with care, families gain real peace of mind from a setting that feels personal and loyal. The ability to trust the team to honor a resident’s wishes and to craft a practical care plan adds meaningful value for those with steady needs and a preference for a long-term, social, family-like environment. However, this depends on sustained staffing, ongoing visibility from leadership, and a culture that prioritizes quick, respectful problem-solving.
Practical decision-making should focus on concrete safety and governance questions. Prospective families must inquire about current staffing levels and turnover, the reliability of call systems, and the facility’s fall-prevention measures. Ask how promptly maintenance and safety concerns are remedied and whether bed-bug prevention and housekeeping standards are actively monitored. Clarify the policy on complaints and relocations, specifically, how a dispute is resolved and what protections exist against abrupt eviction-like moves. Given the mix of strong relational care and notable safety-management concerns, this community is best approached with vigilant oversight and a clear plan for ongoing family involvement.
Bottom line: Austin Hewitt House offers a genuine, person-centered environment where residents who fit a close-knit, attentive staff model can thrive and feel truly at home. It is not a universal fit, and families prioritizing unassailable safety, consistent issue-resolution, and eviction-free stability may want to explore alternatives. The decision should hinge on repeated visits, frank conversations with current residents and staff, and a clear view of how safety, communication, and care plans are managed day-to-day. For the right family, the combination of warmth, dignity, and daily purpose can make this community a strong, enduring choice; for others, a different setting may better guarantee the stability and safety essential to long-term care.
54 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Austin Hewitt House in Pulaski, TN is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community boasts a plethora of amenities including a beauty salon for the residents to indulge in self-care, cable or satellite TV for entertainment, convenient community operated transportation for easy accessibility, a computer center for staying connected, and a dining room where residents can enjoy delicious meals.
Additionally, there is a fitness room equipped with various exercise equipment to promote physical health. The community is fully furnished and also offers a gaming room for recreational activities. Residents can also enjoy the serene outdoor space and lush gardens, perfect for relaxation and fresh air. Housekeeping services ensure that the living areas are always clean and well-maintained.
Each resident has their own private bathroom ensuring privacy and convenience. The restaurant-style dining experience provides delicious meals while catering to special dietary restrictions if any. A small library is available for those who love reading and learning. Residents can stay connected with their loved ones through telephone services and Wi-Fi/high-speed internet throughout the community.
The Austin Hewitt House provides 24-hour supervision to ensure safety and assistance with activities of daily living such as bathing, dressing, transfers, and medication management. Special dietary restrictions are catered to in meal preparation and service. The community also helps arrange transportation for residents whenever needed.
Residents at this assisted living community have access to various activities such as concierge services, fitness programs to support active lifestyles, planned day trips for exploration and fun experiences, resident-run activities promoting social connections, as well as scheduled daily activities designed to enhance mental stimulation.
Conveniently located near parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals adds further convenience for residents when accessing essential services outside the community.
Overall, the Austin Hewitt House in Pulaski offers exceptional amenities along with high-quality care services in a warm and welcoming environment, ensuring that residents feel comfortable, safe, and supported in their retirement years.
Located in Pulaski, Tennessee, this area offers a variety of amenities that cater to senior citizens. With several places of worship nearby such as Trinity Fellowship and Anthony Hill Missionary Baptist Church, residents can find spiritual support and community connections. Access to healthcare is also readily available with pharmacies like Reeves Drug Store and physicians such as Tennessee Oncology and Just 4 Kids Pediatrics in close proximity. Additionally, the peaceful surroundings of parks like Sam Davis Park provide opportunities for leisurely walks and outdoor activities. For dining options, there are restaurants like Common Ground Cafe And Bakery and Long John Silver's within a short distance. Overall, this part of Pulaski offers a convenient and welcoming environment for seniors looking to settle down in a quaint Southern town with access to essential services.
Austin Hewitt House is located at 322 East Washington Street, Pulaski, TN 38478 in Lincoln County, Tennessee
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