Siegert Place, Nolensville, TN 37135
For more information about senior living options: (844) 490-3973
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The community is charming. The agent gave a personal tour and really sold them on the place. The homes and the community are beautiful. The agent is very knowledgeable and has a likable personality. The homes are nice. The neighborhood is beautiful.
The HOA has been consistently terrible and unresponsive to safety concerns. The 30-day plumbing warranty signals a lack of confidence in the developer's workmanship and is a major red flag. The sales staff are cryptic, deceptive, and unhelpful about warranties and packages. The warranty is limited, effectively pushing buyers to purchase third-party insurance to cover potential issues. The builder staff appear questionable, untrained, and unprofessional. The reviewer would not buy Regent homes again and warns others to consider other builders due to poor service and warranty practices.From the outset, the experience is captured as a clash between a picturesque setting and a frustrating reality of communication and warranties. A small group of residents or potential buyers attempted to reach the homeowners association as early as 8:00 AM about a safety concern, and by 11:30 AM there had been no callback or reply. The writer emphasizes this on a weekday, underscoring the ongoing pattern they've observed: important concerns are being ignored or delayed, and the lack of timely response feels unacceptable enough to warrant drawing attention with a low review. The sense conveyed is that timely, responsive governance is not meeting even basic expectations, especially when public safety or resident welfare is at stake.
Meanwhile, a second thread in the longer narrative centers on the allure of the community contrasted with hard-won lessons about warranties and trust in the seller. At first glance, the neighborhood appears charming and appealing: a personal tour by an agent left a favorable impression, and the property's aesthetics seemed impressive. Yet this initial charm quickly collides with a troubling reality: the contract specifies only a 30-day warranty on plumbing, which the reviewer reads as a fundamental flaw in the builder's willingness to stand behind their workmanship. The sentiment is that major developers typically offer longer warranties, at least a year for plumbing, and that such a short period feels like a concession to potential, subsequent costs for homeowners. This dissonance has the potential to erode trust right at the point of closing, a red flag that urges careful consideration before committing.
Alongside the warranty issue, questions surround the transparency and reliability of the sales process itself. The reviewer characterizes the sales staff as cryptic and deceptive when addressing warranty questions, repeatedly pushing for third-party insurance rather than offering a direct, credible extended coverage. The dissatisfaction is compounded by mentions of a BBB (Better Business Bureau) complaint about the same issue - suggesting a pattern that other buyers have encountered. The sense is that the 30-day bumper-to-bumper warranty is too limited to provide lasting peace of mind, especially since breakdowns can occur after the initial month. In this light, buyers are advised to compare to local competitors offering longer internal warranties and more robust exterior protection.
The narrative then broadens to contrast the perceived shortfall in protections with what some other builders promise. The reviewer cites rival developers offering significantly longer warranties - on the order of two years for plumbing and interior systems, plus a ten-year exterior warranty - which, in their view, reflects a standard of accountability they feel Regent cannot meet. This comparison turns the spotlight on a core belief: companies should stand behind their product, and a very short warranty period from the builder signals a mismatch between pricing, quality, and risk. The implication is that prospective buyers are gambling with crucial systems and long-term maintenance if they accept the 30-day term.
Another recurring theme concerns the professionalism and reliability of the builder's staff. The reviewer notes a pattern of questionable or unprofessional behavior among the builder's team, arguing that an extended warranty would be reasonable given the perceived gaps in where warranties should cover, and the risk of hidden issues that manifest after the short initial period. The call is for more robust protection and a more competent, proactive customer experience - without which the peace of mind that should accompany a new home feels compromised.
Yet, amid these cautions, there is also a clear acknowledgment of the community's intrinsic appeal. The place is described as beautiful, with pleasant physical attributes that could make it a desirable place to live. An "agent very knowledgeable" and whose personality is praised contributes to a positive impression of the sales experience in terms of personal connection and competency. The repeated affirmations - "The best place," "A beautiful place," "Homes are nice," "Beautiful houses," "Beautiful neighborhood" - underscore that the environment itself holds undeniable appeal and that the dissatisfaction is specific to business practices and after-sale considerations rather than to the homes' aesthetics or the community's charm.
The overall tone blends admiration with caution. The reviewer recounts a difficult, mixed encounter: out-of-town buyers are navigating a process where interior package details are not clearly provided, upgrades are presented without the opportunity to view products in person, and responses from frontline staff can feel dismissive or unhelpful. The narrative closes with a strong personal decision: despite the allure of the environment, the deal is rejected, and the reviewers advise others to explore other builders in the Nashville area. The message is unequivocal for them: without stronger assurances, clearer information, and more responsive leadership, the risk and frustration outweigh the cosmetic appeal, and they are unwilling to pursue Regent homes again.
6 resident community capacity
Active Adult Communities (55+)Active Adult Communities provide seniors with opportunities for socialization, activities, and wellness programs tailored to their needs. These communities offer a sense of belonging and security while promoting an active and independent lifestyle for those aged 55 and older.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Nashville International (12 miles away)
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.The Cottages at Bent Creek in Nolensville, TN is an assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. With access to telephone and Wi-Fi/high-speed internet, residents can stay connected with their loved ones and enjoy the convenience of online communication.
The community takes pride in providing exceptional care services, including meal preparation and service, as well as medication management. A team of dedicated staff members ensures that residents receive nutritious meals tailored to their specific dietary restrictions. Additionally, medication management services are available to ensure that residents take their medications as prescribed, helping them maintain optimal health.
The Cottages at Bent Creek is conveniently located near various amenities for the convenience and enjoyment of its residents. With one cafe nearby, residents can indulge in delicious treats or enjoy socializing with friends over a cup of coffee. There are also three parks nearby where residents can embrace nature's beauty and engage in outdoor activities. For any medical needs, there is one pharmacy and one physician located nearby for easy access to healthcare services.
Furthermore, the community offers proximity to two restaurants where residents can dine out and savor a variety of cuisines. Whether it's for special occasions or casual meals with friends, these dining options provide a pleasant dining experience just a short distance away.
Overall, The Cottages at Bent Creek provides a comprehensive assisted living experience with its amenities, care services, and convenient location near cafes, parks, pharmacies, physicians, and restaurants. It is an ideal choice for seniors looking for a comfortable and vibrant community that meets both their lifestyle preferences and healthcare needs.
The Cottages at Bent Creek is located at Siegert Place, Nolensville, TN 37135 in Williamson County, Tennessee
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