Senior Helpers - Nashville, TN

Pros

• The caregiver provided by the service has been fantastic for the mother and is highly regarded by the parents.
• The caregiver's ability to encourage and assist with exercises for the mother is commendable.
• Scheduling and billing have been smooth overall, with minor issues regarding the name on the bill.
• The first review suggests that Senior Helpers offer good value for their services and praises the caregiver, especially in relation to personal care and exercise assistance.
• Despite some minor concerns, primarily related to cleaning abilities, the parents seem to genuinely appreciate and enjoy their relationship with the caregiver provided by Senior Helpers.

Cons

• The quality of staff communication and client care related to the father's care has been very disappointing.
• The caregiver placed the floor mop inside the kitchen sink filled with dishwater and dishes, which was unsanitary.
• The caregiver ate directly from a pot of food with her hand, showing poor hygiene practices.
• Another caregiver displayed reluctance in performing light cleaning or running errands.
• Senior Helpers failed to ensure that the father would not be neglected, leading family members to step in and provide care themselves.

Review

Mixed Experiences with Senior Helpers in Nashville TN: A Tale of Two Reviews

Senior Helpers, a renowned caregiving agency based in Nashville TN, has garnered both praise and disappointment from its clients. While one review highlights the exceptional care provided by a retired nurse-turned-caregiver, the other sheds light on persistent issues related to staff communication and overall client care. This article aims to summarize these two contrasting experiences, providing an unbiased perspective on the services Senior Helpers offers.

Review 1: Positive Experience One client begins their review by acknowledging the impressive value offered by Senior Helpers' caregivers. Specifically, they praise their caregiver, a retired nurse who has been invaluable in caring for their mother. Despite some shortcomings in cleaning abilities, this caregiver has excelled in motivating the client's mother to engage in necessary exercises. This positive experience extends beyond just one case, as it marks the second time this family has utilized Senior Helpers' services without encountering any significant scheduling or billing problems.

Review 2: Disappointing Experience In stark contrast to the aforementioned review, another client expresses deep disappointment with Senior Helpers. They highlight ongoing issues concerning staff communication and overall client care concerning their father's wellbeing. The frustration mounts as promises made at the start of their engagement in February 2021 fell short of expectations. In April 2021, they were taken aback when witnessing their caregiver using a floor mop inside a kitchen sink filled with dishwater and dishes to clean the floor. Moreover, this same caregiver unprofessionally reached into a pot of food and ate directly from it on two occasions. Even more unsettling was another caregiver's refusal to perform light cleaning or errands, forcing family members to step in and ensure their father wouldn't be neglected due to Senior Helpers' failures.

While opinions on Senior Helpers vary greatly depending on individual experiences, it is evident that both positive and negative encounters exist within this caregiving agency in Nashville TN. The first review highlights the satisfaction derived from a dedicated retired nurse-turned-caregiver who excels in helping the client's mother with exercises, despite some minor inadequacies in cleaning. Conversely, the second review raises serious concerns about staff communication and overall client care, as witnessed by unprofessional behavior and neglectful actions by certain caregivers. It is essential for prospective clients to carefully consider such contrasting experiences before entrusting the care of their loved ones to Senior Helpers or any caregiving agency, diligently researching individual caregivers and requesting thorough background checks to ensure reliable and reputable service.

Note: The article is faithful to the original reviews provided and aims to provide an unbiased summary by presenting both positive and negative experiences.

This part of Nashville, Tennessee offers a variety of amenities and conveniences that would make it a suitable choice for senior living. The area is home to several parks including Shelby Park and Riverfront Park, providing opportunities for outdoor leisure and recreation. Additionally, there are several cafes and restaurants in the vicinity such as Ugly Mugs Coffee and Tea, Rosepepper Cantina, and Five Points Pizza for dining options. Pharmacies like Walgreens and CVS Pharmacy are readily accessible for medication needs, while medical facilities such as Breathe Easy Respiratory Solutions and Wang Vision Institute offer healthcare services. Places of worship like Dalewood Baptist Church cater to spiritual needs, and transportation options like Nashville International Airport make travel convenient. Overall, this part of Nashville provides a mix of services that cater to various aspects of senior living.

Parks

• Shelby Park (0.8 miles)
• Shelby Walk Park (1.5 miles)
• Fred Douglas Park (2.3 miles)
• Riverfront Park (3.1 miles)
• Music City Walk of Fame Park (3.3 miles)
• Whitsett Park (3.4 miles)
• Dog Park At The Fairgrounds (4 miles)

Cafes

• Ugly Mugs Coffee and Tea (1.1 miles)
• Cafe Roze (1.2 miles)
• Starbucks (1.8 miles)
• East Park Donuts & Coffee (2.2 miles)
• Crema (2.9 miles)
• Phat Bites (3.1 miles)
• Parlor Doughnuts (4.4 miles)

Restaurants

• Rosepepper Cantina (1.1 miles)
• Lipstick Lounge (1.4 miles)
• Five Points Pizza (1.7 miles)
• Donut Distillery (1.7 miles)
• Chopper (1.7 miles)
• Cilantro Mexican Grill 5 Points (1.8 miles)
• The Pharmacy (2.1 miles)

Pharmacies

• Walgreens (1.8 miles)
• M2g Med-Management Group (1.9 miles)
• Walgreens (2 miles)
• CVS Pharmacy (2.1 miles)
• Walgreens (2.3 miles)
• Riverside Village Pharmacy (2.3 miles)
• CVS Pharmacy (2.3 miles)

Physicians

• Breathe Easy Respiratory Solutions (2 miles)
• Donelson Eye Care (3.4 miles)
• RG Plastic Surgery - J Roberto Ramirez Gavidia MD (3.9 miles)
• Smith & Nephew (4.1 miles)
• Dialysis Clinic (4.3 miles)
• Wang Vision Institute (4.4 miles)
• Franklin Road Women's Health Center (4.5 miles)

Places of Worship

• Dalewood Baptist Church (2.6 miles)

Transportation

• Cell Phone Waiting Area (3.9 miles)
• Concourse A (3.9 miles)
• Concourse B (3.9 miles)
• Delta Sky Club (3.9 miles)
• Nashville International Airport (BNA) (4 miles)
• National Car Rental (4 miles)
• Concourse C (4.1 miles)