3815 Ridgemont Avenue, Memphis, TN 38128
For more information about senior living options: (866) 208-4318
Overall Review of Ridgemont Manor 2
Pros
The facility is described as nice and has a pleasant scent.- The rooms are spacious.
- The staff are friendly and welcoming.
- The reviewer is satisfied with their mother's move to the location.
- The reviewer’s mother loves it there.
- The price is affordable.
Cons
The place could stand some cleaning and a coat of fresh paint to brighten it up.- There was an ongoing problem with bedbugs.
- The reviewer removed their loved one from the facility.
- There were other issues as well, though the reviewer did not want to be too negative.
Review
Ridgemont Manor 2 in Memphis is best suited for families seeking a warm, approachable assisted living option with generous, home-like spaces and an affordable price. The community seems especially well-matched to seniors who value a welcoming staff and a low-stress transition into a new living arrangement. The rooms are described as big and comfortable, and the facility overall has a bright, pleasant vibe that helps new residents settle in. For families focused on personal attention and a cheerful environment, Ridgemont Manor 2 delivers a practical, low-barrier entry point where a loved one can feel at ease quickly, particularly when a move-from-home decision is already weighing heavily on a caregiver.
There is also a clear signal that some families should consider alternatives. The most serious caveat from reviewers is a bedbug issue that prompted one family to remove a loved one from the facility. Cleanliness and upkeep were noted as areas needing improvement, including a call for a fresh coat of paint to brighten spaces. These signals matter because pest control and housekeeping consistency are foundational to comfort and trust in a senior living setting. Prospective residents who require an environment with pristine cleanliness, strict pest prevention, and near-perfect presentation may prefer other communities with stronger, documented pest-management programs and more aggressive maintenance routines.
On the upside, the staff emerges as a standout strength. Reviewers consistently highlight friendly, helpful, and welcoming staff, giving residents practical support and a sense of being cared for. The price point is cited as affordable, which broadens access for families mindful of monthly costs without compromising basic companionship and assistance. Several comments point to a possible shift in leadership or management, with notes about improved atmosphere and operations, suggesting a trajectory toward more reliable service. Taken together, these positives create meaningful daily value: resident-centered interactions, a reasonable cost structure, and a fresh, positive tone under new leadership.
Yet the main drawbacks do not disappear with smooth talk. The bedbug problem represents a real risk to comfort and ongoing trust, and it raises concerns about ongoing pest control protocols and hygiene standards. The call for cleaning and repainting translates into a perception that some areas may feel under-attended or hastily refreshed rather than truly well-kept. For families evaluating care quality, this combination, strong staff, affordable price, and room to improve on cleanliness, creates a trade-off: the day-to-day experience can be warm and supportive, but the overall peace of mind hinges on whether pest issues are effectively addressed and housekeeping is consistently prioritized.
When these pros offset the cons, Ridgemont Manor 2 can still be a compelling choice for a specific profile. For households prioritizing a personable staff and a homey, spacious setting at a manageable cost, the positives can outweigh the concerns if pest control becomes predictable and housekeeping becomes a regular, visible priority. This is especially true for residents who thrive in social, engaged environments and who do not require high-acuity medical oversight. The risk-reward balance becomes favorable if the community demonstrates concrete, persistent improvements in cleanliness, pest management, and general maintenance.
In the end, the decision comes down to tolerance for risk and the value placed on warmth and affordability. The best-fit shoppers are families who want a welcoming, reasonably priced option with roomy accommodations and a staff that makes daily care feel personal. Those who must have a pristine, pest-free environment and flawless upkeep at all times, or who need intensive medical support on site, should explore alternatives with stronger records in cleanliness and infection control. Prospective residents should tour with a focused checklist: current cleanliness standards, pest-control history and plans, ongoing maintenance cadence, room layouts, and a clear understanding of how new management affects daily operations.
12 resident community capacity
Assisted Living
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Memphis International (14 miles away)
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
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