Allenbrooke Nursing and Rehabilitation Center

Pros

• The facility treated residents with care and compassion, making them feel like family.
• The food served was consistently hot and delicious, encouraging residents to enjoy their meals.
• The cleanliness of the facility was noteworthy, creating a pleasant environment for visitors and residents alike.
• Staff members, including the director of nursing, were approachable, knowledgeable, and responsive to families' inquiries about care.
• There were multiple activities available for residents, allowing them to engage and socialize during their stay.
• Residents received personalized attention from staff who genuinely cared about their well-being.
• Positive relationships formed between staff and residents contributed to an overall sense of comfort during their stay.
• Management frequently checked in on residents and families, demonstrating attentiveness and commitment to quality care.

Cons

• The staff at the facility is described as uncaring and primarily focused on getting paid, leading to a lack of proper care.
• A reviewer reported that their father experienced dehydration and ultimately passed away due to insufficient care.
• There are claims that the facility staff is rude and callous, neglecting the needs of residents.
• One review highlights a significant decline in a resident's health after being admitted to the facility, resulting in severe injuries and pneumonia.
• A different reviewer mentioned concerns about collaboration among the staff to create misleading narratives regarding incidents at the facility.
• Another observation noted dissatisfaction with the food quality during a resident's stay, indicating it could have been better.
• The WiFi service was reported as unreliable, which impacted residents' ability to stay connected with family.

Review

The experiences shared by families regarding nursing facilities, especially Allenbrooke Nursing and Rehabilitation Center in Memphis, underscore the complexities and varying standards of care observed within such establishments. The reviews range from glowing endorsements to grave warnings, painting a diverse picture of what families can expect when entrusting their loved ones to these institutions.

One family expressed profound satisfaction with the care their mother received at Allenbrooke. They described the facility as a place where staff treated residents with compassion and kindness, likening them to family members. The food served was consistently hot and delicious, prompting the mother to eat every last bite—an indication that she enjoyed her meals. The cleanliness of the facility stood out during visits; each time they walked down the hall, it smelled fresh and organized. Special mention was made of Mr. Anderson, who was attentive to both the mother’s and the family's needs, making visits assuredly pleasant. This family’s experience culminated in an eagerness to recommend the facility wholeheartedly.

Conversely, another reviewer had a devastating experience that left them disillusioned with Allenbrooke altogether. They harshly criticized not only the unwelcoming demeanor of staff members at the front desk but also pointed out serious lapses in care that led to tragic consequences for their father. The reviewer alleged neglect resulting in dehydration and ultimately contributed to his passing—a reflection on what they perceived as a lackadaisical attitude among employees toward patient welfare. Their distressing claims paint a stark contrast to more positive testimonies, particularly highlighting how poor treatment could lead to catastrophic outcomes for vulnerable individuals entrusted to such care.

In yet another review that echoed sentiments both encouraging and cautious, a daughter recounted her initial fears about placing her mother in a nursing home due to horror stories surrounding such environments; however, those fears were alleviated over time as she witnessed genuine care being provided. Staff familiarity with her mother fostered a familial atmosphere that resonated well with her mom—indicating effective relationship-building between caregivers and residents. Notably praised was Rachel from therapy who motivated participation even on days when her mother felt disinclined—a critical aspect in rehabilitation settings where engagement is vital for progress.

On contrasting ends of satisfaction lay another experience where one grandmother's short stay garnered positive feedback overall—yet concerns were raised regarding food quality despite excellent standards in other areas such as cleanliness and attentiveness from staff members. This consistent element across various reviews suggests food quality remains a common area for improvement among facilities striving for excellence in eldercare or rehabilitation services.

Interestingly enough, not all reviews framed Allenbrooke negatively; some found it acceptable albeit expensive compared to perceived standards of care elsewhere. There were neither overt signs of abuse nor distressing cries emanating from patients while visiting—which reinforced some trust in basic safety measures being upheld by staffers tending primarily towards politeness even amid evident limitations regarding space or patient interaction activities like bingo nights.

Ultimately, these reviews illustrate divergent experiences within Allenbrooke Nursing and Rehabilitation Center—from heartfelt recommendations steeped in personal satisfaction rooted deeply within attentive caregiving practices contrasted sharply against reports of tragic mishaps bereft of adequate support infrastructure crucial for elderly resident safety—all interspersed subtly with hints at necessary yet overlooked improvements like food quality or connectivity solutions aimed at enriching lives amidst challenges faced daily within rehabilitation settings alike nationwide.

Restaurants

• Checkers (0.7 miles)
• Krystal (0.8 miles)
• Wendy's (2.7 miles)
• R P Tracks (3 miles)
• Memphis Sports Pub (3.2 miles)
• Perkins Restaurant and Bakery (3.3 miles)
• Freddy's Frozen Custard & Steakburgers (3.3 miles)

Transportation

• Memphis Air Traffic Control Center (1.3 miles)
• FedEx AOC (1.7 miles)
• FedEx Hangar 26 (2.2 miles)
• Wilson Air Center (2.3 miles)
• Memphis International Airport Crew Room (3.2 miles)
• National Car Rental (3.2 miles)
• Delta Sky Club (3.4 miles)

Pharmacies

• Walgreens (2.4 miles)
• CVS Pharmacy (2.5 miles)
• Walgreens (2.6 miles)
• Walgreens (3.3 miles)
• People's Custom Rx (3.6 miles)
• Walgreens (3.6 miles)
• Walgreens (3.7 miles)

Places of Worship

• White Station Church of Christ (2.7 miles)
• Holy Trinity Community (2.8 miles)
• Lindenwood Christian Church (4.9 miles)
• Emmanuel United Methodist Church (5.1 miles)
• Grace-St Luke's Episcopal Church (5.7 miles)
• St John's United Methodist Church (6.4 miles)

Parks

• Audubon Park (2.9 miles)
• Sea Isle Neighborhood (3.6 miles)
• Chickasaw Garden Park (4.1 miles)
• Overton Square (6 miles)

Cafes

• Starbucks (3.3 miles)
• Starbucks (4 miles)
• Otherlands Coffee Bar & Exotic Gifts (4.9 miles)

Hospitals

• Methodist Healthcare Employee Assistance Program (3.6 miles)
• Saint Francis Hospital (4.3 miles)
• Lebonheur Outpatient Center-East (5.8 miles)

Physicians

• JNT Natural Medicine (3.7 miles)
• Laurelwood Pediatrics (3.8 miles)
• Tristate Neurology (3.8 miles)
• The Endocrine Clinic PC (3.9 miles)
• Tabor Orthopedics (4.4 miles)
• Mid-South Retina Associates (4.4 miles)
• Passons Eye Center (4.5 miles)