Countryside Living in Greenfield, TN

Pros

• The staff are excellent, professional, courteous, and friendly.
• Countryside is a great rehabilitation facility.
• The rehabilitation team is top-notch and highly skilled.
• The facility is clean and comfortable, and the food is great.
• The staff are polite, caring, and attentive to residents.
• The CNAs and nurses are among the best, and they care deeply for residents.
• The facility is loved by its residents and staff.
• The building is clean, smells fresh, and residents are greeted with a smile.
• The staff are friendly, helpful, and the facility is kept clean and tidy.
• The Rehab Department really helped the resident after hip surgery.
• Brandi in admissions is wonderful, caring, and easy to work with.
• The new owners have made positive changes and residents are happy with the improvements.

Cons

• A reviewer would never recommend the facility, alleging inadequate rehab, terrible night staff, and a resident who became unresponsive due to delayed care.
• One review described the facility as the worst place, accusing staff of abusing a family member, charging exorbitant fees for a shared room, not answering the call button, and a resident developing a rash from poor care.
• Another reviewer claimed a friend's brother was being mistreated, with belongings lost and the resident dropped from a chair.
• A commenter alleged unprofessional staff who forced employees to come in sick and did not follow guidelines, risking patient health.
• It was claimed that the facility inflates its ratings by paying for five-star reviews, with overall poor service and communication.
• A reviewer labeled the place a "train wreck" and urged others to steer clear.

Review

Countryside Living in Greenfield is best suited for seniors who prize a warm, resident-centered environment with strong rehabilitation services. It appears to fit those who want attentive care from a dedicated team, clean and pleasant surroundings, and a robust activities calendar that keeps residents engaged. For families prioritizing daily kindness from CNAs and nurses, reliable housekeeping, and meals that consistently please, this community offers a practical, home-like setting where therapy-focused short stays often lead to smooth transitions back to independence or safer long-term living.

At the same time, careful consideration should be given to residents who require unwavering safety oversight, transparent and consistent communication, and rock-solid governance. Some reviews raise red flags about mistreatment, delayed or insufficient rehab, and gaps in responsiveness. For families that cannot tolerate any risk of neglect, or who need highly structured oversight around billing and care plans, alternatives with stronger regulatory documentation or different ownership models may be worth exploring. Prospective residents with a history of complex medical needs beyond standard post-acute rehab should verify that the facility’s clinical framework aligns with those requirements.

The strongest positives here center on the caregiving culture and the physical environment. Staff are repeatedly described as professional, compassionate, and genuinely invested in residents’ well-being. The rehab department earns particular praise for its effectiveness, alongside consistent cleanliness and a very home-like atmosphere. Residents and families commonly note fresh, appealing food and a broad slate of activities that foster social engagement. In practical terms, these advantages translate to steadier therapy engagement, better morale, and a daily experience that tends to feel calmer and more welcoming than in rougher-edged facilities.

Yet the most troubling notes in the feedback cannot be ignored. A minority of reviews allege mistreatment, neglect, or mismanagement, including serious charges about failure to provide necessary therapy and critical lapses in patient safety. Other comments accuse staff of poor communication, unresponsiveness, or even financial overreach. While some of these accusations may reflect isolated incidents or prior staffing cycles, they underscore the need for careful due diligence. The presence of open concerns in the record means families should not assume perfection and must scrutinize current governance, staffing stability, and the facility’s most recent corrective actions.

When the positives and the risks are weighed, Countryside Living remains a compelling option for many residents, provided due diligence accompanies the tour. The combination of a clean, welcoming setting with a genuinely caring staff and a proven rehab track record can offset the drawbacks for seniors who respond well to routine, clear communication, and hands-on assistance. The openness of the environment, where admissions staff and care teams can connect with families and demonstrate care plans in action, also helps mitigate uncertainty for loved ones considering a transition. However, this balance hinges on confirming current ownership, recent survey results, and a transparent care-management approach.

For families moving forward, practical steps sharpen the decision. Schedule a face-to-face visit and request to meet the rehab team, the nursing leadership, and a few direct care staff members to gauge consistency and rapport. Ask for a current care plan tied to specific daily schedules, including therapy frequency, assistive equipment availability, and steps for escalation if concerns arise. Obtain copies of the latest state survey and a detailed billing outline to confirm what is included in rate quotes. Finally, talk to current residents or families about communication cadence and how promptly concerns are addressed. With these checks, Countryside Living can become a confident choice for post-acute recovery and sustained care.

This part of Greenfield, Tennessee offers a variety of amenities and services that cater to senior living needs. With several places of worship nearby, including New Prospect Baptist Church and Bethel Baptist Church, seniors can continue practicing their faith in a welcoming community. Access to pharmacies like City Drug Store and healthcare facilities such as Reelfoot Family Walk-In Clinic and McKenzie Regional Hospital ensure convenient access to medical care. There are also options for dining out at restaurants like El Vallarta and Sheltons Restaurant, as well as entertainment at Hollywood Hits theater. Overall, this area provides a comfortable and convenient environment for seniors looking to settle down in Greenfield.

Places of Worship

• New Prospect Baptist Church (2.1 miles)
• Southern Baptist Convention (5.6 miles)
• Bethel Baptist Church (6 miles)
• Gleason Cumberland Presbyterian Church (6.8 miles)
• First Presbyterian Church (7.1 miles)
• First Baptist Church (7.9 miles)
• Davis Memorial Church (8.1 miles)

Pharmacies

• City Drug Store (5.9 miles)
• A And A Apothecary Gleason City Drug (5.9 miles)
• Fred's Pharmacy (6.9 miles)
• Walgreens (8.9 miles)
• Super Drug Store (8.9 miles)
• Fred's Pharmacy (8.9 miles)
• Fred's Pharmacy (9.1 miles)

Parks

• Hilltop Park (8.6 miles)
• Virginia Weldon Park (16.6 miles)

Restaurants

• El Vallarta (8.8 miles)
• La Cabana (9.2 miles)
• Domino's Pizza (9.3 miles)
• Sheltons Restaurant (9.4 miles)
• McDonald's (9.5 miles)
• Burgers & More (9.7 miles)
• Wet Whistle Bar (10.5 miles)

Transportation

• U-Haul Neighborhood Dealer (9.2 miles)

Physicians

• Reelfoot Family Walk-In Clinic (Dresden) (9.2 miles)
• Dresden Medical Associates PC (10 miles)
• Dresden Family Clinic (10.1 miles)
• Dresden Specialty Clinic (10.1 miles)
• Jackson Clinic of McKenzie (10.4 miles)
• McKenzie Medical Center (10.5 miles)
• Integrity Clinical Research (16.4 miles)

Theaters

• Hollywood Hits (9.9 miles)

Hospitals

• McKenzie Regional Hospital (10.4 miles)
• Jackson Madison Hospital (16.7 miles)
• West Tennessee Healthcare Milan Hospital (16.7 miles)
• West Tennessee Healthcare Volunteer Hospital (16.8 miles)
• Tennova Healthcare – Volunteer Martin (16.8 miles)
• Volunteer Community Hospital (16.8 miles)

Cafes

• Higher Ground Coffee Shop (16.7 miles)