Jubilee House on Warfield

Pros

• The residents at Jubilee House experience caring attention from the staff, who are friendly and dedicated to their well-being.
• Many families appreciate the clean environment and the wide range of activities available for their loved ones.
• Residents have reported improvements in their physical condition after moving into Jubilee House, thanks to supportive staff and programs.
• Families commend the facility for being beautiful and well-maintained, with a welcoming atmosphere that makes it easy to feel at home.
• The community is recognized for its excellent dining options, with nutritious meals prepared by experienced chefs.
• Several reviewers mention that the owner is personally involved and is regarded as a first-rate person, enhancing the sense of trust in the community.
• Residents enjoy a variety of services offered, including housekeeping, laundry, and wellness programs tailored to individual needs.
• Jubilee House fosters a positive social environment where residents make friends and engage in enriching activities together.

Cons

• The management at Jubilee House has poor communication skills, making it difficult for families to express their concerns or get answers to questions.
• There have been numerous staff turnovers, leading to inconsistent care and oversight for residents.
• Some residents have reported that the facility is not adequately clean, with issues such as roaches present.
• Families feel pressured to hire private sitters or put loved ones on hospice care instead of receiving proper in-house support.
• Visitors are made to feel unwelcome, and their presence is discouraged by the administration.
• Overall satisfaction has declined significantly after the first year of residency due to changes in management and staffing.
• There are complaints about slow responsiveness from maintenance staff regarding resident needs.
• Multiple reviewers highlighted a lack of honesty and transparency from management concerning the quality of care provided.
• Residents have experienced neglect, with reports of them not receiving timely personal care or assistance.
• The environment has been described as less inviting due to a high turnover rate and disorganization within the staff structure.

Review

The Jubilee House on Warfield has garnered a mixture of positive and negative reviews from residents and their families, providing a complex picture of this assisted living community. On one hand, many users have praised the caring nature of the staff across various departments, including aides, waitresses, cleaning crew, receptionists, and maintenance personnel. Residents have reported feeling safe and well cared for in a clean environment that offers numerous activities aimed at enhancing their quality of life. For example, some families noted significant improvements in their loved ones' physical conditions after moving into Jubilee House and highlighted the variety of engaging activities available to residents.

However, communication issues significantly detract from the overall experience at Jubilee House. Multiple reviewers expressed frustration with management's lack of effective communication regarding care needs and resident issues. Many families found it difficult to connect with managers or receive timely responses to their concerns. One user articulated that despite having peace of mind knowing that their loved one was safe, they were apprehensive about future care requirements due to the existing communication gap. Until management improves its channels for dialogue with family members, some reviewers indicated they would hesitate to recommend the facility.

A comparison with previous care experiences has also provided context for residents’ feelings towards Jubilee House. Reviews mentioned how another nursing home had shown neglect by failing to report incidents promptly and prioritizing profits over resident well-being. In contrast, most reviewers acknowledged a higher level of cleanliness and attentiveness at Jubilee House than at previous facilities. While some challenges exist within Jubilee’s staffing—such as turnover rates—most agree that the current employees are generally kindhearted and competent.

Still, reports regarding staffing problems are concerning; many reviewers noted instances where understaffing affected resident care quality. A couple of users suggested better transparency between the administration and families could help alleviate some stressors related to caregiving constraints. They pointed out that involving families more actively could enhance support systems for residents, especially during times when staff may be thinly stretched.

On particularly distressing notes are accounts detailing how certain long-term residents faced eviction notices due to changes in their care needs or an inability for management to provide adequate services despite being longtime members of the community. These cases raised alarming questions about respect for both patients' dignity and existing familial relationships with loved ones receiving care in this facility.

Amid these mixed reviews are commendations centered around specific members of staff who made lasting positive impressions on families—particularly highlighting interactions with kitchen staff who reportedly provided nutritious meals made with love while also attending thoughtfully to dietary preferences or restrictions. Overall, experiences shared depict an organization striving towards excellence but facing substantial hurdles concerning internal organization and responsiveness which need addressing if it hopes to fully win over its residents' families in trust and satisfaction.

While several aspects highlight true efforts towards creating a nurturing environment at Jubilee House on Warfield—like its cleanliness, range of activities offered, friendliness among employees—the need for improved communication protocols looms large over every other merit noted by participants sharing insights into their experiences there.

This part of Clarksville, Tennessee offers a variety of healthcare options, including orthopedics, perinatal care, women's health services, ENT specialists, and pharmacies within close proximity. There are also a number of dining establishments ranging from casual to more upscale options, as well as cafes for a relaxing coffee break. The area is home to several hospitals providing quality medical care. In addition, there are parks nearby such as Dunbar Cave State Natural Area for outdoor recreation. Places of worship are also easily accessible for spiritual needs. Overall, this neighborhood provides convenient access to essential services and amenities for seniors considering senior living in the area.

Physicians

• Seven Springs Orthopedics (0.1 miles)
• Perinatal Group (0.2 miles)
• Women's Health Center of Clarksville (0.2 miles)
• Rainbow Kids Clinic (0.2 miles)
• Dr Randy Richards, Ent (0.3 miles)
• Clarksville Ear Nose & Throat (0.3 miles)
• Dr Jianping Sun, MD (0.3 miles)

Pharmacies

• St. Bethlehem Drugs (0.3 miles)
• St Bethlehem Drugs (1.3 miles)
• Walgreens (1.5 miles)
• Dixie Pharmacy (3.5 miles)
• Walgreens (3.9 miles)
• Warrens Apthecary (3.9 miles)
• Vanderbilt Health Clinic at Walgreens Clarksville (3.9 miles)

Restaurants

• Harbor Cafe (1 miles)
• Gigi's Cupcakes (1.1 miles)
• Zaxby's (1.1 miles)
• Noodles & Company (1.2 miles)
• Cheddar's Scratch Kitchen (1.2 miles)
• Pho King (1.3 miles)
• Naru Korean BBQ (1.3 miles)

Cafes

• Black Rifle Coffee Company (1 miles)
• Starbucks (1.4 miles)
• Starbucks (1.5 miles)
• Panera Bread (1.6 miles)
• Shipley Do-Nuts (4 miles)
• Starbucks (4.3 miles)
• Lasaters Coffee & Tea (4.3 miles)

Hospitals

• Gateway Medical Center OR (1.3 miles)
• Gateway Surgery Waiting Room (1.3 miles)
• St Thomas Hospital (1.3 miles)
• St Thomas Hospital (3.5 miles)
• Grace Healthcare (3.6 miles)
• Sierra Hospitality of Clarksville (3.8 miles)

Transportation

• Enterprise Rent-A-Car (1.4 miles)

Parks

• Dunbar Cave State Natural Area (1.7 miles)
• Clarksville Greenway (3.8 miles)
• Rotary Park (4.6 miles)

Places of Worship

• Grace Church Of The Nazarene (2.7 miles)
• Grace Lutheran Church (3.9 miles)
• Church of Christ-Student Center (4.6 miles)