Amara home Care Services, Inc.

Pros

• Amara has superb caregivers that are ready and willing to help whomever they sit with.
• The office staff is kind and professional.
• Dan the owner is extremely nice and easy to work with.
• They truly care about the people, and that's what matters.
• Amara Home Care has been a real help to families.
• The service has had a positive impact on families.
• The agency is spectacular and caring, handling situations with care and taking great care of loved ones.
• The staff are awesome, and Amara is a great place to work; it is highly recommended.

Cons

• They labeled the company scammers and urged others not to hire them.
• They were told to pay for fingerprinting, and the background check reportedly remained incomplete for about a month.
• They described the office staff as unprofessional and rude.
• They claimed caregivers lacked proper training and performed tasks beyond their qualifications (e.g., changing catheters).
• They criticized the agency for being disorganized and failing to schedule caregivers reliably or on time.
• They stated the service was misrepresented as 24 hours, with staff telling them to call back during business hours.
• They accused the company of being too cheap to hire CNAs or registered nurses.
• They called the company an absolute disgrace to all other home care providers.

Review

The collection of experiences shared about Amara Home Care paints a strikingly mixed picture. On one side, stories glow with appreciation for the caregivers and the people behind the agency, while on the other side, clusters of complaints describe frustration, miscommunication, and serious concerns about how the business is run. Taken together, the reviews reveal an organization that can be deeply valued by some families for compassionate care, yet viewed as unreliable or problematic by others who have encountered billing confusion, scheduling woes, or what they perceive as insufficient training and support.

One of the most jarring threads running through the comments is a sense of being duped or rushed into paying for services that should, in some cases, come with clear prerequisites. A reviewer recounts being lured into contacting the company via their website and being told that fingerprints or background checks required payment upfront. The individual then describes paying for a background check as part of pursuing a DCS sitter position, only to be told repeatedly over the course of a month that the background check hadn't returned. The repeated calls with increasingly urgent "emergency" justifications for needing to check back contribute to a sense of deceit and financial risk, culminating in plans to seek a chargeback from a bank. This thread casts a long shadow over the initial trust placed in the organization and frames the experience as a scam-like encounter in the eyes of the reviewer.

Alongside these warnings, a vocal portion of the reviews comes from people who endorse Amara and speak glowingly about the caregivers. Statements like Amara having "superb caregivers" who are ready to help, and the office staff being "kind and professional," are repeated with enthusiasm. Several reviewers describe the agency as a positive force for their families, noting a genuine sense of care from the caregivers and the impact the services have had on loved ones. Some even say that these caregivers brought relief and "breath of fresh air" into their lives, and that they would enthusiastically recommend Amara to others. This optimistic perspective emphasizes the people side of the operation - the hands-on caregivers who interact directly with clients.

Yet not all feedback aligns with that sentiment. A different, strongly negative voice condemns the company as an "absolute disgrace" in terms of organization and professionalism. This critic argues that there is a pervasive lack of training, with caregivers allegedly stepping into tasks like changing catheters without proper qualifications. The reviewer claims that the company markets itself as a 24-hour service but is shadowed by inconsistent availability and a lack of reliable support during off-hours. Allegations extend to internal miscommunication and a failure to provide adequate supervision or training, with purported references to the involvement of authorities and suggestions to report the agency to the BBB as a warning to prospective clients. The tone here is emphatic and urgent, underscoring a belief that families could be putting loved ones at risk.

Coupled with the most intense complaints are remarks about the day-to-day realities of working for or with Amara. Some reviewers recount positive experiences with the owner, noting that "Dan the owner is extremely nice and easy to work with" and that the agency has had a "positive impact" on their family. These comments present the company from the standpoint of someone who feels supported by leadership and who believes the organization genuinely cares about the people they serve. In contrast, other comments describe the workplace and the staffing culture as challenging or stressful, with "unprofessional" or "rude" office staff and scheduling failures contributing to a sense of chaos. The divergence in these experiences underscores a broader disparity in how the organization is perceived internally and externally.

The most consistent thread of praise centers on the caregivers themselves. Reviewers who speak highly often describe caregivers as compassionate, attentive, and valuable to their loved ones' well-being. The sentiment that caregivers can be "a breath of fresh air" and that the agency "truly cares about the people" surfaces repeatedly, painting a picture of a service that can deliver truly meaningful, person-centered care when scheduling and administration align well. These comments are balanced, however, by others who criticize the agency for scheduling unreliability, inconsistent caregiver matches, and the perception that some staff are more interested in meeting minimum requirements than delivering thorough care.

In sum, the narratives present Amara Home Care as a service capable of delivering exceptional, compassionate caregiving, while simultaneously being a source of serious concern for others. Some families recount positive, life-changing experiences, praising both caregivers and the human touch of the organization's leaders. Others recount experiences of financial confusion, questionable training, and operational disorganization that erode trust and raise questions about safety and reliability. The spectrum suggests that outcomes may depend heavily on individual staff assignments, the specific caregiver, and how well communications and expectations are managed with the agency. For families considering home care, these reviews highlight the importance of diligence: requesting detailed written policies, verifying training and certifications, confirming 24/7 support capabilities, checking public reviews and licensing, and having clear, documented expectations before committing to services.

This area of Chattanooga, Tennessee, offers a mix of dining options, parks, pharmacies, cafes, physicians' offices, places of worship, and hospitals within close proximity. With a variety of restaurants ranging from barbecue to Mexican cuisine, there are plenty of choices for dining out. Nearby parks like Renaissance Park and Coolidge Park provide opportunities for outdoor recreation and leisurely strolls. Several pharmacies and healthcare facilities are easily accessible, offering convenience for medical needs. Additionally, local cafes offer cozy spots to enjoy a cup of coffee or tea. The presence of churches and hospitals in the area ensures access to spiritual support as well as quality healthcare services. Overall, this neighborhood provides a diverse array of amenities that cater to the needs and interests of seniors looking to settle down in Chattanooga.

Restaurants

• Food Works (0.1 miles)
• Taco Mamacita (0.1 miles)
• Edley's Bar-B-Que - Chattanooga (0.1 miles)
• Fiamma Pizza Company (0.2 miles)
• Poblanos Mexican Cuisine (0.5 miles)
• Puckett's Downtwon Chattanooga (0.6 miles)
• Agave & Rye (0.6 miles)

Parks

• Renaissance Park (0.1 miles)
• Coolidge Park (0.2 miles)
• Stringer's Ridge Park (0.7 miles)
• Bluff view river walk entrance (0.8 miles)
• Red Bank Dog Park (1.6 miles)
• Missionary Ridge Tunnel (3.8 miles)

Pharmacies

• Walgreens (0.2 miles)
• CVS Pharmacy (1.3 miles)
• Walmart Pharmacy (2.4 miles)
• CHI Memorial Hospital Chattanooga Outpatient Pharmacy (3.2 miles)
• Walgreens (3.6 miles)
• CVS Pharmacy (3.7 miles)
• Surgery Pharmacy Services (3.8 miles)

Cafes

• Rembrandt's Coffee House (0.7 miles)
• Cadence Coffee Company (1 miles)
• Goodman Coffee Roasters (1.4 miles)
• Mean Mug Coffeehouse (1.9 miles)
• Velo Coffee Roasters (2.1 miles)
• Starbucks (2.6 miles)

Physicians

• Chattanooga Allergy Clinic (0.7 miles)
• Paul M Holliday, DDS (1.2 miles)
• Academic Urologists at Erlanger (1.6 miles)
• Miriam Pa Edwards C (1.6 miles)
• Cardiac & Vascular Associates (1.6 miles)
• UT Erlanger Neurosurgery (1.7 miles)
• Ut Family Practice Center (1.8 miles)

Places of Worship

• First-Centenary United Methodist Church (1.2 miles)
• Saints Peter & Paul Catholic Church (1.2 miles)
• The Wesley Center (1.2 miles)
• Stuart Heights Baptist Church (3 miles)

Hospitals

• Erlanger NICU (1.5 miles)
• Moccasin Bend Mental Health Institute (3 miles)
• Diabetes Care Center (3.2 miles)
• Memorial Health Care System (3.3 miles)
• Alton Park Cmmnty Health Center (4 miles)