Whitehaven Assisted Care Living

Pros

• The family appreciates that Oak Pointe is conveniently located just down the road, making it easy for them to visit their mother-in-law.
• Oak Pointe has a home-like atmosphere, as it was converted from an old house into an assisted living facility, avoiding a nursing home feel.
• The staff at Oak Pointe is praised for being responsive and communicative, providing regular updates to family members.
• Residents enjoy delicious homecooked meals at Oak Pointe, and the mother-in-law loves the food offered there.
• Whitehaven is valued for its small size, 24-hour nursing care, and beautiful country setting with expansive outdoor grounds.
• The staff at Whitehaven is described as awesome, contributing positively to the overall experience of residents and their families.

Cons

• The facility does not appear to be qualified to give the medical care necessary for patients in an assisted living environment.
• No staff members with medical credentials were met during the aunt's week-long stay.
• The owner was met with hostility when a meeting was requested regarding a refund.
• The owner threatened legal consequences without provocation, showcasing unprofessional behavior.
• The facility failed to provide the promised security for Alzheimer's patients, resulting in a significant safety risk.

Review

In the search for suitable assisted living facilities for elderly loved ones, families often weigh a variety of factors including location, atmosphere, care quality, and overall resident satisfaction. Two facilities that have received attention in this regard are Oak Pointe and Whitehaven. Both options highlight significant differences in their environments, levels of care, and family experiences.

Oak Pointe stands out for its proximity to family members, making it an ideal choice for those seeking convenience. This facility is particularly praised for its inviting atmosphere; rather than feeling sterile or reminiscent of a hospital setting, Oak Pointe resembles a cozy old house that has been thoughtfully renovated into an assisted living space. Families appreciate the option of both shared and private rooms that allow residents to enjoy personal space or camaraderie with others. A notable feature of Oak Pointe is its attentive staff who ensure that concerns are addressed promptly. Communication seems to be one of their key strengths; family members report receiving timely updates about their loved ones' wellbeing through messages and direct communication from the caregivers.

The dining experience at Oak Pointe has garnered positive feedback as well. Residents enjoy what many describe as home-cooked meals, adding to the homely atmosphere that characterizes the facility. Many residents have expressed their satisfaction with the food offered and look forward to mealtimes. In addition to personalized care and nutritious meals, Oak Pointe continues to improve its amenities with ongoing updates in areas such as activities and common spaces. The presence of a salon, activity room, and multiple TV rooms indicates an effort on part of the management to create a comfortable lifestyle for residents while ensuring they engage in social activities.

On another hand, Whitehaven offers a small-scale environment which appeals to families seeking more personalized attention. The facility provides 24-hour nursing care amid expansive grounds perfect for outdoor activities—an advantageous feature for those looking to promote independence among residents. The staff at Whitehaven receives commendation from families who find them exceptional in terms of supportiveness and professionalism. This focus on smaller community settings foster bonds between staff members and residents, contributing positively to the overall experience within the facility.

While these experiences paint a mostly positive picture regarding assisted living options like Oak Pointe and Whitehaven, not all reviews share such favorable insights. One particular review highlights severe concerns about a different facility claimed to offer secure accommodations specifically tailored for Alzheimer's patients; however, this expectation was unmet when a resident was able to leave the premises unnoticed just days after admission. The reviewer voiced frustration over being uninformed about their relative’s elopement until informed by another visitor—a situation that raises serious questions regarding safety protocols at this particular establishment.

This troubling experience underscores broader issues surrounding staffing qualifications in some assisted living facilities as noted by the reviewer who highlighted that no medical professionals were present during their aunt's short stay at the facility—creating skepticism about whether adequate medical oversight is available for vulnerable populations such as those diagnosed with Alzheimer's disease or other memory-related conditions. Compounding this disappointing experience was an alleged hostility exhibited by management toward requests made by family members seeking accountability or refunds after inadequate service delivery—a stark contrast to other facilities where communication appeared open and constructive.

Ultimately, while many assisted living options can provide comforting environments filled with supportive staff aimed at enriching lives through various activities and nutrition-focused offerings—serious discrepancies exist across facilities leading families must carefully evaluate not only locations but also each establishment’s ability to fulfill crucial caregiving promises before making life-changing decisions for their loved ones.

Adams, Tennessee is a charming and convenient area for senior living, offering a variety of amenities to meet your needs. There are several places of worship nearby, including Southern Baptist Convention and Sango United Methodist Church. For medical care, there are reputable physicians in the area such as Nashville Skin & Cancer and Premier Medical Group. When it comes to dining options, you can enjoy meals at Waffle House or Gigi's Cupcakes. Pharmacies like Zoren Pharmacy & Gifts and Southside Drug Co. are readily available for your medication needs. In terms of recreation, Rotary Park provides a pleasant outdoor space for leisurely walks. Additionally, there are hospitals like Northcrest Medical Center and St Thomas Hospital within close proximity for any healthcare emergencies. Overall, Adams is a welcoming community with essential services easily accessible for seniors looking to reside in the area.

Places of Worship

• Southern Baptist Convention (6.9 miles)
• Sango United Methodist Church (9.8 miles)
• Bethel Apostolic Temple Church (11 miles)
• Faith Apostolic Church (12 miles)

Physicians

• Nashville Skin & Cancer (9.2 miles)
• MaxWell Clinic (10 miles)
• Capstone Pediatrics (11.1 miles)
• Craig Ennis, MD, Gastroenterologist (11.1 miles)
• Robert Bejnarowicz, D.O. Neurological Surgery (11.1 miles)
• Premier Medical Group (11.1 miles)
• Craig Ennis, MD, Gastroenterologist (11.1 miles)

Restaurants

• Waffle House (9.3 miles)
• McDonald's (9.3 miles)
• El Rancho Grande Mexic (9.4 miles)
• Burger King (9.5 miles)
• Gigi's Cupcakes (11.2 miles)
• Public House (11.3 miles)
• Depot Bar And Grill (11.4 miles)

Pharmacies

• Zoren Pharmacy & Gifts (10 miles)
• Southside Drug Co. (11.4 miles)
• Springfield Drugs (11.4 miles)
• Springfield Drugs & Soda Fountain (11.4 miles)
• Health Mart Pharmacy (11.4 miles)
• Sango Pharmacy (11.5 miles)
• CVS Pharmacy (11.6 miles)

Cafes

• Lasaters Coffee & Tea (10 miles)
• Cafe 931 (11.7 miles)
• Starbucks (12.1 miles)
• Panera Bread (12.2 miles)
• Starbucks (12.4 miles)
• Shipley Do-Nuts (12.5 miles)

Hospitals

• Gateway Surgery Waiting Room (11.1 miles)
• Gateway Medical Center OR (11.1 miles)
• Sierra Hospitality of Clarksville (11.6 miles)
• Shell, Donna Northcrest Primary Care (12.2 miles)
• Northcrest Medical Center (12.2 miles)
• St Thomas Hospital (12.5 miles)

Parks

• Rotary Park (12.4 miles)