Inlet Oaks Assisted Living & Memory Care

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Inlet Oaks Assisted Living & Memory Care

12287 SC-707, Murrells Inlet, SC 29576

For more information about senior living options: (844) 490-3973

3.3 from 12 reviews
5 stars
7
4 stars
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Assisted Living Memory Care

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    Overall Review of Inlet Oaks Assisted Living & Memory Care

    Pros

    • pro The staff are caring and there are lots of activities for residents.
    • pro Christie, the administrator, is compassionate and visits residents daily.
    • pro The aides treat residents like family.
    • pro Dee and Ki are cherished by residents and are very kind.
    • pro Kristi, the administrator, is a lovely, kind person.
    • pro The staff are wonderful with lots of smiles and love.
    • pro The facility is clean and beautiful inside.

    Cons

    • pro Denise Graham is described as manipulative and money-driven, caring little for residents or staff.
    • pro She allegedly allowed multiple demented residents in an "unlocked but secure" Memory Care unit to escape onto a four-lane highway.
    • pro She is said to monitor staff for 12 hours with cameras like a prison and to refer to staff as "her monkeys."
    • pro The owner and operations manager were fired for mismanaging finances; caregivers are paid very low wages with no raises and there is little opportunity for advancement.
    • pro There are allegations of financial improprieties during emergencies (evacuation pay and donations), including pocketing funds and reducing hours after returning from evacuation.
    • pro The facility's reputation is described as poor, with high staff turnover, low census, and difficulty attracting new residents.

    Review

    The experiences at this memory care and assisted living community appear to span a wide spectrum, with some families praising the environment and personnel, while others raise serious concerns about management, safety, and financial practices. The stories weave together moments of genuine compassion and warmth with claims of mismanagement and systemic issues, creating a mixed portrait of a facility that some families see as a homey haven and others view as a place to avoid.

    Several accounts center on a particular leader and the way staff and residents are treated. One reviewer described Denise Graham as "honestly the most manipulative ?woman' I've ever met," insisting that she does not care for residents' loved ones or the people working for her, and that her primary concern is money. The same person claimed she told staff that money is what matters and even alleged that residents were placed at risk by having an "unlocked but secure" memory care unit with residents escaping to a four-lane highway beside the facility. In a strikingly pointed critique, the reviewer claimed cameras are used to monitor staff for long hours "like a prison," and that staff were sometimes dehumanized, being referred to as "her monkeys." Such accusations paint a portrait of a facility where control and profit are placed above warmth and safety, at least in the eyes of this reviewer.

    Other reviews describe a troubled financial and management narrative that predates the current administration. There are claims that leadership changes occurred after the board fired the former owner and operations manager for mismanaging finances. The facility is described as not-for-profit, yet reviewers allege that the prior leadership prioritized their own pay and bonuses while neglecting staff growth - no evaluations, no raises, and no opportunities to advance for caregivers who are often paid modestly. Allegations extend to the absence of critical roles in the building, with claims that there was no RN on site and that the resident care coordinator - who is responsible for day-to-day operations - managed the building. The reports also suggest favoritism in hiring, with family members and friends of RCCs filling roles, and say kitchen budgeting cut corners that affected meal quality. A sense of disconnect between promises and reality is palpable in these narratives, especially concerning ongoing wages, evaluations, and professional development.

    The turbulence described is not limited to day-to-day operations. One account recounts a hurricane evacuation when the facility had to move residents to Hope Arbor in Loris. The reviewers claim that management promised 24 hours of pay for every day staff would be working in Loris but then paid only for the hours actually worked and even required staff to relocate, sometimes sleeping on the floor with residents. Post-evacuation, there are allegations that money donated by residents' families for staff Christmas gifts was diverted by management, and that the hours staff earned in the Loris stint were subsequently reduced upon return. Taken together, these stories convey a sense of mistrust in leadership and concerns about how funds intended for staff welfare were handled during a crisis.

    Amid the hard-edged criticisms, there are heartfelt testimonies from families whose loved ones thrived there. One mother lived at Inlet Oaks for three years, and her family describes the care as profoundly positive. Christie, the administrator, is praised as compassionate and actively present, visiting daily as her mother approached the end of life. Aides named Dee and Ki are singled out as being exceptionally loving, treated the mother like family, and even used their personal phones to keep relatives informed when they could not be present. The family recalls Christmas activities in which the mother dressed as Mrs. Santa Claus and enjoyed interacting with visiting children. In these accounts, the staff's kindness and the sense of being part of a family unit stand out as the defining strengths of the community.

    Other reviewers echo these positive sentiments, presenting Inlet Oaks as a warm and welcoming environment. One writer claims that the facility is the "best assisted living facility at the beach," praising administrator Kristi for her kindness and describing staff as wonderful and full of smiles. The facility is described as clean and beautiful inside, with residents who are well cared for and engaged in meaningful activities. The recurring thread in these testimonials is that the people who work there form bonds with residents, and that those bonds translate into tangible daily benefits for the families who visit and participate in their loved ones' lives.

    Another positive note centers on the community's atmosphere and the quality of care. A reviewer who would be willing to live there or entrust their own family to the facility emphasizes the feeling of home, the professional demeanor of the staff, and the quality of the food. They argue that much of the negative commentary comes from disgruntled former employees or rival facilities, suggesting that current residents and their families have much to thank the staff for, including the sense of security and routine that many seniors value. This perspective reinforces the sense that, for some families, the environment is more than just a place to reside; it is a place where daily life resembles a supportive, family-centric home.

    Taken together, the collection of reviews presents a community with undeniable strengths in caregiving, kindness, and engagement, balanced by serious concerns about management practices, financial transparency, and safety protocols. The positive testimonials highlight compassionate administrators, attentive aides, and lively activities that many families cherish, while the negative accounts raise questions about leadership decisions, compensation, and crisis handling. For families considering this community, the overall message seems to be: visit thoroughly, speak with current staff and residents, and assess whether the culture and leadership align with the level of trust and care they expect for their loved ones. The reality appears to be that this is a place where genuine warmth and excellent moments coexist with significant concerns that some prospective residents and families may find deal-breakers.

    Features

    Housing

    • 60 resident community capacity 60 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Myrtle Beach International (9 miles away) Myrtle Beach International (9 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Inlet Oaks Assisted Living & Memory Care in Murrells Inlet, SC is a welcoming community that specializes in providing exceptional care for individuals with memory impairments. The community offers a range of amenities to ensure residents' comfort and convenience.

    Residents can enjoy the convenient on-site beauty salon, as well as access to cable or satellite TV for entertainment. Community-operated transportation is available to help residents get around easily, and a computer center provides opportunities for staying connected and engaged.

    For those looking to stay active, there is a fitness room equipped with exercise equipment. The fully furnished living spaces offer a comfortable and homely atmosphere. A gaming room allows residents to socialize and engage in friendly competition.

    Inlet Oaks features beautiful outdoor spaces, including a garden where residents can relax and enjoy nature. Housekeeping services ensure that the community is kept clean and tidy at all times.

    Mealtime at Inlet Oaks is an enjoyable experience, with restaurant-style dining providing delicious meals tailored to meet special dietary restrictions. A small library offers residents the opportunity to indulge in their love for reading or quiet reflection. Telephone services are provided for easy communication with loved ones.

    Residents' overall wellness is taken care of through the on-site wellness center, offering various programs and activities aimed at promoting mental well-being. Wi-Fi/high-speed internet ensures that residents can stay connected online with friends and family.

    The highly trained staff at Inlet Oaks Assisted Living & Memory Care provide 24-hour supervision, assisting with activities of daily living such as bathing, dressing, and transfers. Medication management is also available to ensure that residents receive their medications promptly and accurately.

    The community understands the unique needs of individuals with memory impairments, offering specialized memory care programming tailored to their specific requirements. Transportation arrangements are made for appointments outside the community.

    Residents at Inlet Oaks have access to an array of activities designed to enhance their quality of life. Concierge services are available for any assistance needed, and a range of fitness programs help residents stay active. Planned day trips and resident-run activities provide opportunities for social engagement and exploration.

    The community is conveniently located near cafes, parks, pharmacies, physicians, restaurants, places of worship, hospitals, and transportation options. This ensures that residents have easy access to various amenities and services in the surrounding area.

    Inlet Oaks Assisted Living & Memory Care provides a supportive and caring environment where individuals with memory impairments can live comfortably and receive the specialized care they need.

    Nearby Places of Interest

    Cafes

    • Starbucks (0.6 miles)
    • Conch Cafe (3.2 miles)
    • River City Cafe (4.3 miles)

    Restaurants

    • Wendy's (0.7 miles)
    • Cracker Barrel (0.7 miles)
    • Bojangles' Famous Chicken 'n Biscuits (0.8 miles)
    • Carrabba's Italian Grill (1 miles)
    • Twisters Soft (1.4 miles)
    • Wahoo's (1.5 miles)
    • Drunken Jack's Restaurant & Lounge (1.5 miles)

    Pharmacies

    • Walmart Pharmacy (0.7 miles)
    • CVS Pharmacy (0.8 miles)
    • CVS Pharmacy (0.9 miles)
    • Your CBD Store - Murrells Inlet (1 miles)
    • Good Neighbor Pharmacy (1 miles)
    • Kroger Pharmacy (1.6 miles)
    • Walgreens (1.6 miles)

    Physicians

    • Inlet Medical Associates (0.9 miles)
    • Waccamaw Community Care (1.3 miles)
    • Carolina OB/GYN (1.3 miles)
    • Tidelands Health Neurosciences (1.3 miles)
    • Christine Stanley Gerber (1.3 miles)
    • Waccamaw Oncology (1.4 miles)
    • Carter L. Brown MD (1.4 miles)

    Hospitals

    • Tidelands Waccamaw Community Hospital (1.3 miles)
    • St Francis Roper Physicians Partners 4630 Hwy 17 (2.1 miles)
    • Jill Lorfing Birth Doula Services (7.4 miles)

    Places of Worship

    • St Michael's Catholic Church (2.1 miles)
    • Iglesia Cristiana Manantial De Agua Viva (7.6 miles)

    Parks

    • Huntington Beach State Park (2.9 miles)
    • Myrtle Beach State Park (8.2 miles)
    • Grand Park (8.3 miles)

    Transportation

    • Creekside Cab (3.3 miles)

    Frequently Asked Questions

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    Related Resources

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      The guide on holistic dementia care outlines the complexity of dementia and stresses the need for individualized caregiver strategies that include medical treatment, psychological support, and environmental adaptations, while emphasizing early detection, various therapeutic options, and caregiver support to enhance quality of life and maintain dignity.

    • dementia careMemory Care Pathways: A Holistic Guide to Dementia Support

      "Memory Care Pathways: A Holistic Guide to Dementia Support" outlines the complexities of dementia and its various types, emphasizing early detection, patient-centered care strategies, caregiver support, and long-term care options while addressing legal and financial considerations to enhance the quality of life for individuals with dementia and their families.

    • sundown syndromeComprehending Evening Confusion in Dementia: Causes, Manifestations, and Support

      Sundown syndrome, or sundowning, is a phenomenon in dementia patients characterized by increased confusion and agitation during late afternoon and evening, influenced by factors like disrupted circadian rhythms and fatigue. Effective caregiver strategies include establishing routines and managing environmental light while addressing caregiver stress through support services.


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