Four Seasons at The Lakes of Cane Bay

Pros

• The residents make this a wonderful place to live.
• The amenities are great and there are many opportunities to join clubs and events.
• Four Seasons residents are happy and truly a family of friends.
• Living there feels like being on a perpetual vacation at a luxurious resort.
• The sense of community within Four Seasons is unparalleled.
• Jeff Orr provides outstanding and professional customer service.
• David Puff has been the best part of moving to Four Seasons with impeccable attention to detail and follow-up.
• The Mont Blanc builder, David Puff, did a fantastic job and deserves 10 stars.
• The organized activities and events allow residents to connect with others and enjoy their time.

Cons

• KHovnanians is described as a nightmare by residents, who say the developer is secretive and difficult to work with.
• Pickleball demand outstrips supply, with 300+ players and only four courts, making weekends a madhouse with long waits.
• Construction issues are common, with reports of numerous defects and a slow, contentious warranty process after closing.
• The 55+ community's age restrictions feel unfriendly to prospective residents.
• HOA information is hard to obtain and responsiveness is lacking, e.g., HOA fees are not posted on the website and calls go unanswered.
• Some contractors and workmanship are criticized (stonework, caulking, painting, windows, HVAC), leading to costly repairs.
• Several reviewers say they would not build here again due to a stressful and disappointing experience.

Review

Four Seasons at the Lakes of Cane Bay in Summerville, South Carolina, presents a picture of a finely laid-out, scenic retirement community that many residents come to love for its beauty, its active social life, and the warmth of its neighbors. Several reviews paint a consistent image: tree-lined shores along the lake, wide cul-de-sacs, wildlife visits, and a setting that feels both peaceful and lively. The older Lakeside section offers a picturesque view through tall loblolly pines, and many homes sit in close-knit neighborhoods where residents say the sense of community shines. The resort-like touches - ponds, well-kept landscapes, and a broad array of clubs and events - help create a lifestyle that many are eager to recommend to friends and relatives.

A strong selling point across the updates is the breadth of amenities and activities. Residents frequently highlight the abundance of options: outdoor and indoor pools, a well-equipped gym, a dog park, a craft room, pool tables, a dance studio, a large ballroom with a full kitchen, a kayak/canoe launch, and a poolside pavilion with grills. The social calendar reads like a small-town festival calendar: Luau nights, Fiesta celebrations, New Year's parties, golf cart parades, summer concert series, lip-sync shows, and musical performances. There are many clubs and events to join, and the overall tone is one of inclusive friendliness and ongoing opportunities to connect with neighbors. People often describe the Four Seasons residents as belonging to a truly supportive, family-like community that makes everyday life feel like a perpetual vacation.

However, there is a notable tension in one area of life for residents - the demand for pickleball versus the available courts. Despite reporting more than 300 pickleball enthusiasts in the community, there are only four courts. The result, especially on weekends, is a crowded, busy scene with long waits to play a game. Some residents criticize the developers for adding more housing without expanding pickleball capacity, underscoring a growing mismatch between demand and infrastructure. This issue stands out as a real pet peeve for some, suggesting that while the community excels in many regards, recreational amenities like pickleball could use more planning and investment to keep pace with population growth.

The relationship between the developer and the homeowners association is another recurring theme. Several reviews describe the developer as secretive and difficult to work with, with the sense that KHOV's approach to development has not always aligned with homeowner expectations. There is a belief among some residents that the difficulties will ease once the developer completes the last home, potentially by late 2026 or early 2027, after which the owner's HOA would manage operations with greater transparency and involvement. The nickname KHovnanians appears in these discussions, capturing the frustration some feel toward the developer, even as they acknowledge that the community itself remains a wonderful place to live. In this context, the overall sentiment tends to be hopeful: improved transparency and collaboration from the HOA could elevate the lived experience even further.

Within the community, individual experiences with staff and builders carry a wide range of perspectives. Many residents praise specific staff members for exemplary service and reliability. Jeff Orr, along with his teammates Tyler and Justin, is repeatedly thanked for his organized, professional approach to service tickets and problem resolution, with several reviews calling him outstanding and essential to their smooth ownership experience. David Puff is similarly celebrated for his attentiveness and reliable support during moves and in navigating issues, with several comments describing him as the best part of moving to the Four Seasons and a model of consistent follow-through. Other staff members - Adam and Frank among them - are cited for professionalism and customer-centric service, with Frank singled out in a long endorsement for his warranty counseling and responsiveness, especially for the 55+ residents who rely on dedicated post-purchase support. The living experience for many becomes tied not just to the home itself but to these touchpoints, which many residents describe as the difference between a good experience and a great one.

On the flip side, there are clear cautions about building and home maintenance that prospective buyers would be wise to heed. A detailed "friendly advice" note warns builders and buyers to scrutinize all documents closely, to insist on written answers, and to hire an independent building inspector or engineer to assess both construction and post-closing repairs. It argues that the construction philosophy often labeled "Build and Repair" can result in ongoing issues, and it cautions that builders may not address stonework, trim caulking, window and HVAC installations, or warranty-related repairs promptly. The advice emphasizes that the initial walkthrough at closing can be too brief, and it stresses the importance of documenting every issue and starting warranty procedures promptly - an approach intended to prevent post-sale disputes and unexpected costs. In a companion thread, reviewers note that while the area itself is beautiful and the staff friendly, there are experiences of early friction and frustration regarding age-related eligibility and the welcome process, underscoring that even a high-quality community needs careful onboarding and clear policies to maintain its welcoming atmosphere.

Despite these caveats, the overall sentiment remains highly favorable. Reviewers who choose to live in Four Seasons at the Lakes of Cane Bay frequently describe it as a wonderful place to call home, with a delightful blend of scenic beauty, abundant amenities, and an active, friendly population. The message that consistently surfaces is one of balance: the neighborhood's charm, social calendar, and supportive resident community frequently outweigh the challenges tied to capacity planning, developer dynamics, or the complexities of new-home construction. People express strong enthusiasm for the lifestyle, the sense of belonging, and the opportunity to engage in a broad spectrum of activities while enjoying a resort-like quality of life. In short, Four Seasons at the Lakes of Cane Bay is celebrated as a beautiful, vibrant, and deeply livable community - one that many residents would highly recommend, with the understanding that some growing pains are part of a community in active development and transition.

Physicians

• Cane Bay Primary Care (1.4 miles)
• Coastal Cardiology PA (3.7 miles)
• Charleston GI (4.4 miles)
• Low Country Rheumatolo (4.4 miles)
• Coastal Pediatric Associates (4.4 miles)
• Itharat, Prat Dr - Prat Itharat, MD - Palmetto Eye Institute (4.5 miles)
• LowCountry Women's Specialists - Carnes Crossroads (4.5 miles)

Restaurants

• Eggs Up Grill (1.4 miles)
• Steel City Pizza (4.7 miles)
• Madra Rua Irish Pub (5.3 miles)
• Wide Awake Brewing Company (5.4 miles)
• Waffle House (5.4 miles)
• Culvers (5.4 miles)
• Viva Chicken (5.8 miles)

Parks

• The Doggo Manor (4.1 miles)
• Nexton Park (5.9 miles)
• Middleton Park (8.4 miles)
• Cypress Gardens (10.3 miles)

Places of Worship

• Grace Community Baptist Church (4.5 miles)
• Freedom Church (4.8 miles)
• Berkeley Church of Christ (6.2 miles)
• Church of Christ In Goose Creek (7.5 miles)
• St John The Beloved Catholic Church (8.4 miles)

Pharmacies

• CVS Pharmacy (5.4 miles)
• Walgreens (6.7 miles)
• Walgreens (6.7 miles)
• Walgreens (7.4 miles)
• CVS Pharmacy (7.5 miles)
• CVS Pharmacy (7.7 miles)
• CVS Pharmacy (7.8 miles)

Cafes

• Starbucks (6 miles)
• Sunoco APlus (9 miles)

Transportation

• Berkeley County Airport (MKS) (6.5 miles)

Hospitals

• Davita Kidney Care (8.7 miles)
• Trident Eye Surgery Center (10.3 miles)