100 East Hospital Street, Manning, SC 29102
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This collection of experiences spans several McLeod Health locations and years of frustration, with patients reporting a mix of small positives and large, repeated disappointments. On the whole, reviewers describe friendly interactions at some touchpoints - registration staff, lab technicians, and cafeteria workers are singled out as accommodating and pleasant. Yet those small pockets of courtesy are dramatically outweighed by repeated complaints about care quality, doctor and nurse attitudes, and systemic issues in the ER and inpatient units. A recurring theme is that even when staff seem kind in some moments, patients feel their pain, fears, and needs are not being given the level of attention they expect from a hospital setting.
A key grievance centers on bedside staff, particularly at night. One patient tallies a specific encounter with a night nurse named Gina Marie, describing her as "unbearable and extremely unpleasant," and noting that she was rude and snarky when medications were due. The reviewer felt dismissed when presenting a bed sore, and recalled being treated as if she were seeking drugs. The tone suggests a pattern that goes beyond a single personality clash, with multiple complaints from other patients about this same nurse the night in question. For some, the personal warmth they did receive from other staff did not compensate for experiences that felt judgmental or disrespectful during times of vulnerability, especially when pain and discharge plans were at stake.
Meanwhile, other reviewers acknowledge positive human moments that offer balance to the criticism. Some patients praise the initial friendliness of staff from registration through the lab, and even enjoy the cafeteria experience, with one noting that the "Cafeteria salad was good" and that the cafeteria staff were equally friendly. There is also appreciation for a few clinicians who stood out in a positive light, such as a nurse who was supportive and a nurse practitioner who treated a daughter with care. Still, these moments of warmth do not erase the overarching sense of inconsistency in the quality and consistency of care across departments and shifts.
Resource and staffing gaps emerge as another significant thread. Several reviewers lament the absence of radiology technicians on weekends, which they say leads to long waits for CT scans - "2 hour wait on cat scans because the hospital has to call the radiology tech to come to work." The implication is that life-threatening or time-sensitive care can be delayed because essential specialists aren't available on site when needed. This concern about access to diagnostics feeds into broader ER complaints: long waits, a perception that providers are stretched thin, and a sense that one nurse must care for many patients. A patient with abdominal pain described sitting in a back room for an hour without a physician seeing them, echoing the sentiment that the ER could benefit from more staffing and better triage.
The ER experiences tied to specific individuals underscore both perceived gaps in medical communication and the importance patients place on being heard. One reviewer criticized a physician for a "very nasty attitude" when the patient tried to explain symptoms, and another detailed a frustrating exchange in which the doctor seemingly dismissed concerns about blood work, teeth pain, and pregnancy-related care. The postpartum patient narrative is particularly intense: the reviewer insists a postpartum individual should have had comprehensive testing and monitoring, particularly given chest pain, headaches, and chills in the postpartum period. The frustration extends to perceived misalignment between what the patient feels is urgent and the care plan presented by staff, alongside accusations that staff may have prioritized other patients' needs or dismissed the patient's concerns.
Some reviewers cite broader safety and quality concerns that lead them to question ongoing care at these facilities. A sentiment emerges that some physicians and staff may not fully acknowledge the severity of symptoms, particularly in high-risk scenarios like postpartum recovery, hypertension crises, or potential sepsis. There are vivid anecdotes of patients feeling ignored after describing dangerous symptoms, and of patients feeling that their medical histories were not given due consideration when deciding on tests or treatments. A strong undercurrent warns prospective patients to be vigilant, to record interactions, and to seek second opinions or alternative facilities when possible.
Finally, the reviews about specific individuals and departments carry a weight that could undermine trust in the hospital as a whole. One family member's report of a life-threatening blood pressure spike that was not adequately addressed isn't isolated; others reference concerns about the ER's overall efficiency, the speed of radiology services, and the consistency of compassion across caregivers. Some reviewers even recount feeling dismissed or told to "call and make appointments" when faced with urgent pain or pregnancy-related emergencies, adding to a sense that the hospital's approach to urgent care is not aligned with patient expectations during critical moments. In one instance, a reviewer warns that a particular doctor in the ER should be avoided, tying it to a broader narrative of inconsistent quality across providers.
Across these accounts, the common thread is not just isolated bad experiences but a pattern of perceived gaps in care: inconsistent bedside manner, delayed diagnostics, staffing challenges, and a sense that some patients are not being listened to or treated with the urgency their symptoms deserve. While some patients report positive interactions and moments of helpfulness from certain staff, the predominant takeaway is a call for improved communication, greater compassion, more reliable access to diagnostic services, and a more consistent standard of patient-centered care across all departments and shifts. The overarching message for the hospital community seems to be a plea for accountability, a recommitment to ADA-compliant practices and respectful treatment of all patients, and a structured effort to reduce wait times and ensure timely, appropriate medical evaluation and intervention.
Vanguard Residential Services I is a board and care home located in Manning, SC. Our community provides a comfortable and nurturing environment for seniors who require assistance with daily living activities.
Residents of Vanguard Residential Services I can enjoy the convenience of our dining room where delicious meals are prepared and served according to their dietary restrictions. Our fully furnished accommodations provide a cozy living space for our residents, and housekeeping services ensure a clean and tidy environment.
For those who appreciate the outdoors, we have a lovely garden where residents can relax and soak up the sunshine. In addition, our community offers outdoor spaces for recreational activities or socializing with fellow residents.
We understand the importance of staying connected in today's digital world, which is why we offer Wi-Fi/high-speed internet access throughout our community. Residents can easily stay in touch with family and friends or browse the web at their convenience.
At Vanguard Residential Services I, we provide comprehensive care services to meet the individual needs of each resident. Our dedicated staff is available to assist with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that all medical needs are met, including medication management and diabetes diet.
Transportation arrangements are made for medical appointments, ensuring that residents have easy access to necessary healthcare services. In addition, there are nearby parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals for added convenience.
To promote an active lifestyle and social engagement among residents, we organize scheduled daily activities tailored to their interests and preferences.
At Vanguard Residential Services I in Manning, SC, we strive to create a warm and welcoming environment where seniors receive personalized care while maintaining their independence.
Vanguard Residential Services I is located at 100 East Hospital Street, Manning, SC 29102 in Sumter County, South Carolina
Dorch Community Residential Care
Manning, SC
Small, personalized care with 24/7 supervision and ADL support.
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