Information last verified:
120 Addy Lane, Lexington, SC 29072
For more information about senior living options: (844) 490-3973
The girl that takes care of the patients is a bully. She speaks terrible to the patients. The owner and her daughter speak terrible to the patients here. There is a huge problem with people just dropping in to check on your loved one. A nurse went to check on a mother-in-law and the staff had a fit, which is a huge red flag.New Light Community Care in Lexington, SC is best suited for families facing very limited options and who are prepared to tolerate consistently disrespectful treatment from staff. The two published reviews describe a culture where care is marred by unprofessional conduct from caregivers and by owners who speak to residents in harsh tones. In this setting, there is scarcely any mention of compassionate, attentive caregiving, and what is described is enough to raise serious red flags for anyone seeking a safe, dignified living arrangement for a loved one. This is not a place to consider lightly, nor a backup choice for a crisis moment. It is a facility that demands careful scrutiny and a willingness to intervene quickly if behavior patterns do not improve.
Those who should consider alternatives are families that prize respectful communication, predictable routines, and transparent, collaborative relationships with caregivers. If a resident’s emotional and physical safety depends on staff that speak to patients with warmth and patience, or if family members expect to be welcomed during check-ins without friction, this community should not be the default option. Visitors and family members deserve to be able to monitor care without triggering confrontations. For anyone who values consistency, dignity, and a constructive care environment, there are other providers in the area likely to deliver on those expectations more reliably.
From the reviews, the core issues are clear and persistent. The caregiver described as a bully is a direct threat to a resident’s well-being, and the language used toward patients is flagged as abusive. The owner and her daughter are said to be disrespectful to residents as well, which compounds the risk that a resident will experience chronic emotional distress in addition to any medical needs. The facility’s response to visitors who want to check on a loved one is labeled a red flag, an apparent problem with boundaries that can easily escalate into confrontations. Together, these points sketch a pattern of mistreatment that would be unacceptable in most modern assisted living settings.
No two or three elite amenities can offset such fundamental issues. The absence of any credible positives in the feedback means there is no offsetting balance to the disquieting reports. Even if the location offers convenient access or basic safety features, the described behavior by staff and ownership undermines trust, undermines dignity, and erodes the daily quality of life essential to a supportive living environment. In practice, what matters most, respectful care, responsive communication, and dependable supervision, appears to be absent, or at best inconsistent. When the core experience is characterized by fear of speaking up, fear of retaliation, or fear of mistreatment, the supposed advantages rapidly lose their bite.
Families evaluating options should approach with a structured due diligence plan. Schedule an in-person tour focused on staff interactions with residents; observe how complaints are handled, and whether staff respond with calmness and courtesy. Ask directly for examples of training in elder care, de-escalation, and patient rights. Speak with current or recent residents’ families to verify that the tone described in public reviews isn’t isolated. Check with the state licensing authority for any complaints or citations and see how the facility has addressed them. Finally, insist on clear visitation policies and a process for reporting concerns that protect both residents and family members.
Bottom line: for families who cannot compromise on dignity and respectful treatment, New Light Community Care is a cautionary example. It is not a recommended first option, given the credible reports of hostile conduct from both staff and ownership. When other providers in the area plainly offer warmer, more consistent care and more transparent communication, those paths should be pursued first. If exploration of this community proceeds, it must be accompanied by stringent safeguards: defined behavioral expectations for staff, formal complaints channels, rapid escalation procedures, and documented, ongoing assurance that residents are treated with courtesy and care. The decision should balance immediate availability against long-range well-being; in this case, the scales clearly tilt toward seeking alternatives.
14 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Columbia Metropolitan (7 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.New Light Community Care in Lexington, SC is a premier assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. The community provides a warm and inviting environment for seniors to thrive and enjoy their golden years.
Residents at New Light Community Care can take advantage of various amenities such as a spacious dining room where they can enjoy delicious meals prepared by our skilled culinary team. The community is fully furnished, eliminating the hassle of moving or purchasing furniture. There is also ample outdoor space, including a beautiful garden, where residents can relax and soak up the natural beauty.
Housekeeping services are provided to ensure that the living spaces are clean and tidy at all times. Additionally, move-in coordination assistance is available to help ease the transition process for new residents.
For those who require assistance with daily activities such as bathing, dressing, or transfers, our experienced caregivers are there to lend a helping hand. We also coordinate with health care providers to ensure seamless communication and continuity of care.
At New Light Community Care, we understand that each individual has unique dietary requirements. Our staff is trained in diabetes diet management and can accommodate special dietary restrictions as necessary. Residents can expect delicious meals prepared onsite using fresh ingredients.
Medication management services are available to ensure that residents receive their medications on time and in the correct dosage. Transportation arrangements can be made for medical appointments or visits to doctors' offices.
To encourage an active and engaging lifestyle, scheduled daily activities are offered at New Light Community Care. These activities cater to different interests and preferences, providing opportunities for socialization and personal enrichment.
Conveniently located near two cafes, parks, pharmacies, physicians' offices, restaurants, and hospitals within close proximity ensures easy access to essential services and recreational options for residents.
Overall, New Light Community Care strives to provide personalized care in a comfortable setting while promoting independence and enhancing quality of life for every resident.
New Light Community Care is located at 120 Addy Lane, Lexington, SC 29072 in Lexington County, South Carolina
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