Rapha Residential Care

Pros

• The staff at Rapha Residential Care is described as warm, caring, and understanding, which creates a loving environment for the residents.
• Families feel blessed to have their loved ones at Rapha, appreciating the dignity, compassion, and respect shown by the staff.
• Many reviews highlight the home-like atmosphere of Rapha, making it feel more like a family than a facility.
• Residents are engaged in enjoyable activities, fostering community spirit through events like fundraisers and karaoke nights.
• The director and management team are praised for their hands-on approach and genuine care for residents' well-being.
• Visitors note that the facility is clean and well-maintained, contributing to a positive living environment for residents.
• Residents receive personalized care tailored to their individual likes and needs, enhancing their overall experience at Rapha.

Cons

• The facility is not clean and appears to be going downhill, with outdated furniture and old carpets.
• There are not enough staff members present compared to the number of residents, leading to insufficient communication and interaction with clients.
• The location is rural and lacks stimulating activities for residents, making it feel isolated.
• The front steps of the building were dirty and unwelcoming, giving a poor first impression.
• The food did not look appetizing, adding to concerns about overall care quality.
• The dementia care area had small rooms that felt inadequate for residents' needs.
• Staff members did not seem professional or motivated during visits, contributing to a lack of trust in their care abilities.

Review

Rapha Residential Care has elicited a wide range of reviews from families and loved ones of current and former residents. Overall, the experiences shared highlight both positive interactions with staff and concerns about the facility's cleanliness, atmosphere, and location. Many individuals describe the care their loved ones received as compassionate and respectful, while others raise significant issues related to maintenance and engagement within the community.

Several reviewers expressed dissatisfaction with the environment at Rapha Residential Care. For some, it was simply not a welcoming place; they noted that the facility felt outdated and lacked stimulating activities for residents. Comments regarding cleanliness were also common. Some described areas such as front steps being littered with debris or dirt spots that indicated neglect. Reports of outdated furniture and lack of outdoor spaces contributed to an overall impression that improvements were needed across various aspects of the facility.

In contrast, many families reported incredibly positive experiences regarding their loved ones' care. They frequently praised the staff for their genuine compassion, kindness, and professionalism. One reviewer highlighted how their father felt respected and cared for during his time at Rapha, appreciating how staff members treated him with dignity as his dementia progressed. The personal connections forged between caregivers and residents stood out in multiple accounts; staff members were described as knowing residents by name, engaging them in conversation, and ensuring they participated in enjoyable activities.

Another notable aspect of Rapha was its emphasis on community events that brought both residents and families together. Several reviewers mentioned engaging activities such as bingo nights, karaoke events, fundraisers for Alzheimer’s research, hayrides, and more—indicative of an effort to create a familial atmosphere among residents. This focus on creating enriching experiences seemed to be appreciated by many families who viewed these events as vital forms of interaction for their loved ones.

While some comments pointed out specific personnel like Ms. Paula Prosser—who was regarded highly for her availability to answer questions—others criticized what they perceived as insufficient staffing levels compared to resident needs. Some visitors noted a lack of visible staff during tours or interactions where communication with clients appeared limited. This led to concerns about whether adequate supervision or social interaction was provided for all residents throughout each day.

Despite divided opinions on facilities management at Rapha Residential Care—including those who suggested it could benefit from revitalization—the genuine care demonstrated by employees remained a unifying theme among positive reviews. As detailed in several testimonials from family members expressing immense gratitude towards staff actions during times when loved ones faced health challenges or emotional struggles.

Ultimately, opinions on Rapha Residential Care reflect a complex tapestry woven from diverse experiences emphasizing strengths like caring staff relationships against drawbacks in physical conditions or sustained engagement opportunities in this transition-stage environment—a crucial factor considered by families looking after aging relatives seeking assistance within residential settings like this one.

Pharmacies

• Palmetto Ltc (0.1 miles)
• Fred's Pharmacy (3.2 miles)
• Walmart Pharmacy (7.2 miles)
• Big ''S'' Discount Drugs (7.3 miles)
• Health Mart Pharmacy (7.7 miles)
• Discount Drugs of Swansea (7.7 miles)
• CVS Pharmacy (9.1 miles)

Restaurants

• Wendy's (3.3 miles)
• Waffle House (6.4 miles)
• McDonald's (6.7 miles)
• Platinum West (7.5 miles)
• New Dragon (7.8 miles)
• Smoak House Sub Shop (7.8 miles)
• Sub Station II (7.8 miles)

Physicians

• Swansea Health Center (6.3 miles)
• Pelion Family Practice (7.3 miles)
• Swansea Medical Center (7.3 miles)
• B-L Family Practice PA (7.7 miles)
• Lexington Family Practice (8 miles)
• South Lake Ob/Gyn (9.9 miles)
• Lexington Eye Clinic (10.2 miles)

Transportation

• Columbia Metropolitan Airport (CAE) (6.9 miles)
• USO Columbia Airport (7.4 miles)
• National Car Rental (7.4 miles)

Cafes

• Swansea Valley Cafe (7.6 miles)
• Piecewise Coffee (10.8 miles)
• Starbucks (11.5 miles)

Parks

• Pelion Town Park (7.8 miles)
• Virginia Hylton Park (10.8 miles)

Places of Worship

• Pelion United Methodist Church (7.9 miles)
• Darian Baptist Church (8.2 miles)
• Amazing Love Outreach Center (9 miles)
• Southern Baptist Convention (9.7 miles)
• King Grove Baptist Church (9.8 miles)
• Emmanuel Church (10 miles)

Hospitals

• Fmc Lexington Dialysis (10 miles)
• Lexington Medical Center Emergency Room (11.6 miles)
• Lexington Medical Center (11.6 miles)