Twilite Manor

Pros

• The new Business Manager at Twilite Manor has created a family-like environment, leading to increased happiness among residents.
• Residents appreciate the caring and accommodating nature of the staff, who treat them like family.
• The facility is clean, well-maintained, and smells pleasant, contributing to a more enjoyable atmosphere.
• Many residents enjoy engaging activities like bingo, which enhance their overall experience at the facility.
• Families feel they are receiving good value for the services provided compared to other facilities.
• The positive changes in staff and management have fostered a sense of calm and stability within the home.
• Residents are seen interacting with staff outdoors and participating in gardening activities, showcasing an active and engaged community.
• Families report satisfaction with meal quality and variety, highlighting that residents are happy with their dining experience.

Cons

• The facility appears run down and not very clean, with a slight odor upon entry.
• Residents are left alone for long periods of time, leading to preventable falls and incidents.
• A family member was left in a soiled condition, resulting in intervention by DHEC.
• There were concerns about the staff's lack of monitoring, contributing to the decline in a loved one's health.
• Negative reviews suggest that previous staff members may have contributed to poor care before changes were made.
• Some visitors felt that the facility did not provide sufficient security for residents.
• Complaints indicate dissatisfaction with the food quality provided at the facility.
• A reviewer expressed disbelief over the fees charged for the level of care received, suggesting it does not compare favorably to nicer facilities.
• A family member experienced difficulty getting their loved one sent to the hospital when needed, which raised concerns about responsiveness to health issues.

Review

Twilite Manor has garnered a mix of reviews reflecting a significant transformation in its operations following a change in ownership and management. Notably, the facility had faced serious issues in the past, including elder abuse allegations that led to its shutdown. Some reviewers strongly advise potential residents and their families to look elsewhere due to their prior experiences of neglect, highlighting severe lapses in care such as inadequate feeding and medication administration. Despite this troubling history, an emerging narrative points toward a renewed commitment to resident well-being under new management, with many stating that they have witnessed remarkable improvements.

Numerous reviews emphasize the positive changes over the last few months at Twilite Manor. Residents and their families note that staff members are now engaging more meaningfully with residents and providing personalized care that fosters a sense of family within the facility. Happy anecdotes abound as families share experiences of their loved ones feeling comfortable and cared for—suggesting that the current team is indeed making strides in rebuilding trust after past transgressions. The new Business Manager is frequently mentioned as being approachable and attentive; one family member noted how this individual has become like family to their dad, even referring to him fondly as “his son.” Such testimonials reveal a noticeable shift in culture towards genuine compassion and support.

The physical conditions of the facility have also drawn attention. Several reviewers comment on improvements regarding cleanliness, odor control, and overall ambiance—recognizing efforts made by maintenance staff who have implemented renovations such as fresh paint and new furniture. Residents appreciate meals served hot and on time, with many conveying satisfaction with meal quality—a stark contrast from previous grievances regarding food service. Activities like bingo have reportedly returned to promote engagement among residents, fostering social interactions that create a lively atmosphere where seniors can thrive.

Nevertheless, not all feedback is positive; some criticisms persist about Twilite Manor’s shortcomings in monitoring residents adequately. A reviewer lamented over preventable falls due to insufficient observation by caregivers, resulting in tragic consequences for family members who suffered health declines while under care. Concerns over cleanliness remain for some visitors who describe conditions that may still need addressing despite recent improvements. There seems to be a divide between those satisfied with care facilities' level of assistance versus others discontented with specific incidents related to oversight.

Additionally, affordability remains an underlying concern among many families navigating long-term care options for their loved ones. With monthly fees hovering around $2,000—or potentially escalating significantly should additional care needs arise—several individuals express discontent about pricing relative to services rendered. Families often find themselves weighing these factors against the backdrop of quality care—the crux of any decision when considering assisted living facilities.

In summary, while Twilite Manor continues wrestling with its complicated legacy characterized by both alarming complaints about past practices alongside commendations for present efforts at rejuvenation, it appears that recent managerial shifts are instilling hope for more consistent standards of safety and quality care amidst challenges inherent within eldercare settings. As various perspectives highlight ongoing concerns yet underscore burgeoning community ties among staff members and residents alike—this unique facility finds itself at a pivotal point within its journey toward recovery from previous missteps while aiming for sustained excellence moving forward.

This part of Cayce, South Carolina, offers a variety of amenities and services that cater to the needs of seniors. With several restaurants nearby such as Waffle House and Chick-Fil-A, dining options are easily accessible. Additionally, pharmacies like CVS and Walgreens are within a short driving distance for convenient medication pickups. For medical needs, there are reputable physicians and hospitals in the area such as Lexington Family Practice and Lexington Medical Center. Transportation options include Columbia Metropolitan Airport and car rental services for easy travel arrangements. Parks like West Columbia Riverwalk provide opportunities for outdoor recreation and relaxation. Overall, this neighborhood offers a balanced mix of essential resources for seniors looking to settle in a convenient and comfortable location in Cayce.

Restaurants

• Platinum West (1.4 miles)
• Waffle House (1.5 miles)
• McDonald's (1.6 miles)
• Taco Bell (2.1 miles)
• Chick-Fil-A (2.4 miles)
• Savage Craft Ale Works (2.9 miles)
• New Brookland Tavern (2.9 miles)

Pharmacies

• CVS Pharmacy (1.7 miles)
• CVS Pharmacy (2.4 miles)
• Walgreens (2.5 miles)
• Medicine Mart Pharmacy (3.1 miles)
• Agape Pharmacy (3.3 miles)
• CVS Pharmacy (3.7 miles)
• CVS Pharmacy (3.9 miles)

Cafes

• Piecewise Coffee (1.9 miles)
• The Corner Blend (3.6 miles)
• Sweetwaters Coffee & Tea Park St (3.7 miles)
• Drip (4.4 miles)
• Starbucks (4.7 miles)
• Starbucks (4.9 miles)

Physicians

• The Foot Institute (2 miles)
• Lexington Family Practice (2.8 miles)
• Advanced Fertility (3.9 miles)
• Three Rivers Pain Management (4 miles)
• Future Psych Solutions (4.1 miles)
• South Carolina Oncology Associates (4.1 miles)
• South Carolina Obstetrical and Gynecological Society (4.3 miles)

Transportation

• Columbia Metropolitan Airport (CAE) (2.9 miles)
• National Car Rental (3 miles)
• USO Columbia Airport (3.1 miles)
• Enterprise Rent-A-Car (3.9 miles)

Parks

• West Columbia Riverwalk (3 miles)
• Columbia Canal & Riverfront Park (3.7 miles)
• Hollywood Park (4 miles)
• Saluda Riverwalk (4.2 miles)

Hospitals

• Lexington Medical Center (4.4 miles)
• Lexington Medical Center Emergency Room (4.5 miles)
• Sleep Med (5.3 miles)