BrightStar Care of Rock Hill

Pros

• The service set up was fast and simple.
• The primary caregivers are outstanding.
• Working with this agency has been a good experience.
• The caregivers have been really good to the Mom and are highly appreciated.
• The person interviewed from BrightStar was very friendly and professional.
• There was a quick correction made when one caregiver spoke rudely, demonstrating their commitment to resolving issues promptly.
• The agency was a very close second choice during the selection process.
• No negative remarks could be made against the agency at all.

Cons

• The quality of skills among the substitute caregivers is inconsistent and varies greatly.
• The price of the service adds up quickly and is more than twice what assisted living would cost.
• Medicare does not cover this service, making it expensive as all costs are out of pocket.
• One issue arose where a caregiver spoke in a loud tone, which was perceived as rude by the client's Mom.
• Although BrightStar was friendly and professional during the interview, they were not chosen due to proximity to another agency.

Review

When it comes to finding a caregiving service for your loved ones, the process can often be overwhelming. However, one agency that seems to have stood out among the rest is BrightStar. Reviewers have commended their fast and simple set up process, allowing families to quickly access the care their loved ones need. The primary caregivers provided by BrightStar have consistently been described as outstanding, offering an exceptional level of care and support.

However, one aspect where BrightStar falls short is in the consistency of skills across their team of available caregivers. It has been noted that there is a significant variation in skill levels among substitute individuals. While some caregivers are highly skilled and capable, others may not possess the same level of expertise. This inconsistency may lead to mixed experiences depending on which caregiver is assigned at any given time.

Another factor that has been raised by reviewers is the cost associated with using BrightStar's services. It must be noted that the price adds up quickly, with the overall expense being more than twice what assisted living would typically cost. Medicare does not cover this service, resulting in all costs being out of pocket for families. Despite this financial challenge, many parents still choose to stay in their own homes because they prefer the comfort and familiarity it offers.

Despite these drawbacks, working with BrightStar has generally been a positive experience for most reviewers. The primary caregivers provided by this agency have shown remarkable dedication and compassion towards their clients, particularly towards elderly individuals who require additional assistance throughout their day-to-day lives. The caregivers' commitment to quality care has left a lasting impression on both the clients and their families.

It should be noted that no agency is without its flaws, and Brightstar is no exception. One reviewer did encounter an issue where a caregiver spoke in a loud tone that was perceived as rude by their elderly mother. However, it was reassuring to learn that this problem was promptly addressed by BrightStar management, ensuring that such incidents are not repeated in the future. Overall, this reviewer continues to appreciate the presence of BrightStar caregivers and has even gone so far as to recommend them to friends.

Finally, it is worth mentioning that BrightStar was a close contender for another reviewer when they were considering caregiving agency options. The decision ultimately came down to proximity, with another agency being closer to their location. However, this reviewer had nothing negative to say about BrightStar during their interview process. The agency's representative was described as friendly and professional, leaving a positive impression despite not being chosen.

In summary, BrightStar offers a fast and simple set up process for families in need of caregiving services. While primary caregivers are consistently outstanding, there is some variation in skills among substitute individuals. The cost of these services can be quite high, but many families are willing to pay for the convenience of keeping their loved ones at home. Reviews indicate that BrightStar caregivers have shown exceptional dedication and compassion towards their clients, although there have been occasional issues that needed addressing. Despite being narrowly missed by some potential clients due to proximity, BrightStar still left a positive impression during the interview process.

Pharmacies

• Walgreens (1 miles)
• Epic Pharmacies (1.8 miles)
• CVS Pharmacy (1.9 miles)
• Fort Mill Pharmacy (3.6 miles)
• Walgreens (3.9 miles)
• Walgreens (4.3 miles)
• CVS Pharmacy (4.4 miles)

Parks

• Bridgemill Park (2.4 miles)
• River Park (4.8 miles)
• Blakney Park (5.3 miles)
• Catawba River/Fort Mill Access Area (5.9 miles)

Restaurants

• Taco Bell (2.6 miles)
• Freddy's Frozen Custard & Steakburgers (2.7 miles)
• Chick-Fil-A (2.8 miles)
• Big View Diner (3.2 miles)
• Napa At Kingsley (3.7 miles)
• Spice Asian Kitchen (3.8 miles)
• Carolina Ale House (3.8 miles)

Theaters

• Redstone 14 (2.7 miles)
• Regal Stonecrest at Piper Glen 4DX, IMAX & RPX (6.1 miles)
• Regal Manchester - Rock Hill (6.1 miles)
• AMC Carolina Pavilion 22 (7.2 miles)

Places of Worship

• Elevation Church - Ballantyne (3 miles)
• Morningstar Fellowship Church (3.8 miles)
• Elevation Church - Riverwalk (4.9 miles)
• Grace Community United Methodist Church (5.7 miles)

Cafes

• Gateway Canteen (3.2 miles)
• Chatty Cathy s Coffeehouse (3.6 miles)
• Panera Bread (3.7 miles)
• Starbucks (4.1 miles)
• Starbucks (4.4 miles)
• The Flipside Cafe (5.3 miles)
• Starbucks (5.4 miles)

Physicians

• Ballantyne Family Medicine (3.3 miles)
• Fortmill Dermatology (4.2 miles)
• Ballantyne Pediatric Associates (4.3 miles)
• CMC-Fort Mill Medical Plaza (4.9 miles)
• Levine Cancer Institute - Rock Hill (5.3 miles)
• Novant Psychiatry (5.4 miles)
• Nephrology Associates PA (5.4 miles)

Hospitals

• Carolinas Medical Center-Pineville (6.2 miles)