Information last verified:
524 Rockhaven Drive, Columbia, SC 29223
For more information about senior living options: (844) 490-3973
The facility is under new ownership and has been renovated. The new owner is LaVene Smith. One of the best places around. She treats people with dignity and respect.
The staff were mean and hateful. The house was horrendous. The conditions of this house were terrible.Rockhaven Community Care Home in Columbia, South Carolina is best suited for families seeking a compact, home-like assisted living option that is openly in flux and prepared to engage directly with leadership to shape its daily care culture. The property has undergone renovations and operates under new ownership, with LaVene Smith introduced as the owner and a public invitation to tour to meet the new leadership. The new name, Re-LAX at Home Residential Assisted Living, signals a fresh branding aligned with a fresh start. That combination, reduced scale, a visible turnover in management, and updated spaces, appeals to families who want to evaluate care dynamics in real time rather than rely on distant assurances. With a 3.7 rating from three reviews, the potential is clear, but the data set is too small to rely on without firsthand verification.
Nevertheless, caution is warranted. At least one review portrays staff as mean and hateful, the house as horrendous, and even references pests and seriously poor conditions. Such a narrative, if borne out by current operations, raises urgent questions about safety, responsiveness, and day-to-day quality of life. Even a renovated home can falter if staff culture and housekeeping fall short. Families evaluating Rockhaven should approach the new ownership tour as a diagnostic, pressing for current staff morale, cleaning standards, pest-control history, and the speed and thoroughness with which concerns are addressed.
On the positive side, the ownership transition and renovations signal a serious commitment to improvement. The opportunity to meet the owner in person and to see changes firsthand provides a meaningful way to gauge accountability and responsiveness. One reviewer’s praise, calling it “one of the best places around” where residents are treated with dignity and respect, carries weight if corroborated by consistent daily practice. For families prioritizing personalized, respectful care in a smaller setting, these signals can be compelling, especially when paired with transparent conversation about care plans and resident rights.
The downside remains real enough to demand rigorous due diligence. The gap between the favorable and unfavorable reports creates a meaningful uncertainty about whether improvements have stabilized the operation. If pest concerns or maintenance lapses are current, they can erode resident well-being far faster than renovations or a polished name can restore. In a small home, staff mood and cohesion drive daily experience; a single shift in personnel or leadership approach can transform what a resident encounters at 2 a.m. or during a routine assistance request. Limited independent feedback further tempers optimism, underscoring the need for concrete, time-bound proof of progress.
To offset these concerns, prospective residents should demand a concrete post-renovation plan from the new leadership. Schedule an in-depth tour and request access to recent maintenance logs, pest-control records, and a current housekeeping schedule. Meet direct care staff, ask about staffing ratios, shift patterns, and ongoing training, and probe how resident complaints are logged, tracked, and resolved. Request current resident or family references who can speak to consistency over several months. The stakes are high in a setting this intimate; verifiable, sustained improvements matter more than goodwill or signage.
Bottom line: Rockhaven Community Care Home is best approached by families willing to engage in active verification and to tolerate a degree of uncertainty while monitoring ongoing improvements. The new ownership and renovations offer a plausible path to a higher-quality experience, especially for those who prize dignity and hands-on oversight. Yet the most recent, conflicting feedback cannot be ignored, and the community should be weighed against other Columbia options with longer, more transparent records of consistent care, stability, and maintenance. The key decision factor is whether current conditions, observed during a tour, align with the family’s standards for cleanliness, staff warmth, and reliable responsiveness. If they do, Rockhaven can be a solid, intimate fit; if not, alternatives with proven trajectories deserve priority.
10 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Columbia Metropolitan (16 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Rockhaven Community Care Home is a warm and inviting assisted living community located in Columbia, SC. Our care home offers a comfortable and supportive environment for seniors who require assistance with their daily activities of living.
At Rockhaven, we provide board and care services that include personalized support with bathing, dressing, transfers, and coordination with healthcare providers. Our dedicated staff also assists with medication management and creates delicious meals that cater to special dietary restrictions or diabetes diets.
Residents at our community enjoy a range of amenities designed to enhance their comfort and well-being. We have a spacious dining room where residents can enjoy their meals together, as well as fully furnished accommodations for convenience. Our beautiful garden and outdoor spaces provide opportunities for relaxation and fresh air.
Housekeeping services ensure that our community remains clean and tidy at all times, allowing residents to focus on enjoying their time here. We also offer move-in coordination services to make the transition into our community as smooth as possible.
For those who require transportation for medical appointments or other needs, we provide transportation arrangements both within the local area and to doctors' appointments. Additionally, we offer Wi-Fi/high-speed internet access throughout our community so residents can stay connected with loved ones.
Rockhaven is proud to be conveniently located near various amenities in the surrounding area. There are seven cafes nearby where residents can enjoy a cup of coffee or a meal outside of our community. Eight pharmacies are also easily accessible for any medication needs, while 32 physicians are available for medical consultations.
Furthermore, if residents wish to explore dining options outside of our community, there are 33 restaurants nearby offering different cuisines and dining experiences. For entertainment purposes, there is one theater nearby where residents can catch a movie or live performance.
We understand the importance of maintaining one's spiritual well-being and offer proximity to four places of worship for individuals seeking religious services or gatherings.
Lastly, in case emergency medical attention is needed, there is one hospital nearby to provide immediate healthcare services.
At Rockhaven Community Care Home, we strive to create a nurturing and engaging environment where seniors can receive the care they need while enjoying a fulfilling lifestyle.
Rockhaven Community Care Home is located at 524 Rockhaven Drive, Columbia, SC 29223 in Richland County, South Carolina
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