Palmetto Village of Chester

Pros

• The reviewer took proactive steps by filing a complaint with LLR, showing their commitment to ensuring proper care and accountability for residents.
• The reviewer is observant and attentive to their loved one's needs, highlighting issues that require improvement in the facility.
• The reviewer's concern for the well-being of residents reflects their dedication to advocating for better living conditions.

Cons

• The facility is poorly maintained, with broken windows and filthy rooms, leading to an uncomfortable living environment for residents.
• There is a lack of accountability from the management, particularly evident in the failure to address hygiene issues and staff shortages.
• The food quality is subpar, often burnt and insufficient, leaving residents unsatisfied and undernourished.
• Housekeeping services are severely lacking, resulting in dirty rooms and unemptied trash bins, creating an unsanitary atmosphere.
• Residents are subjected to unreasonable restrictions on personal food, impacting their overall well-being in an already inadequate setting.

Review

The reviews regarding the assisted living facility in question paint a stark and troubling picture of neglect and poor management. Those who have had the unfortunate experience of entrusting their loved ones to this establishment describe it as a dilapidated environment unworthy of its residents. One reviewer expresses outrage, suggesting that the owner deserves to be jailed for allowing such disarray and poor treatment of residents. The facility is characterized by a lack of adequate staffing, with only one staff member present during critical times, which raises serious concerns about the attention and care provided to individuals who rely on assistance in their daily lives.

A significant issue highlighted by reviewers is the physical condition of the facility itself. There are alarming complaints about broken windows that expose residents to frigid outside air during exceptionally cold nights while the air conditioning remains on—a glaring example of mismanagement. Furthermore, descriptions of filthy rooms abound, with moldy smells permeating the premises. Such neglect not only affects comfort but poses real health risks to vulnerable populations residing in assisted living communities. Dead bugs plastered against walls paint a horrifying picture of cleanliness standards—or lack thereof—that would make any visitor recoil in horror.

In addition to complaints about unsanitary conditions, reviewers lament shocking lapses in basic services such as housekeeping and hot water access. One person recounts running water for up to fifteen minutes without receiving even lukewarm results—an unacceptable inconvenience for anyone reliant on these facilities for daily living needs. The absence of regular cleaning leaves many residents’ rooms dirty; trash remains unemptied, and bed linens reportedly carry blood stains—disturbing signs pointing towards inadequate oversight and maintenance protocols.

Food quality has also emerged as a central grievance among those reviewing this assisted living facility. Residents have found the food served to them falling woefully short of acceptable standards; some meals are described as smelling foul or being burnt beyond recognition, rendering them inedible for many clients. An unhealthy reliance on inexpensive options like macaroni and cheese appearing frequently on menus underscores concerns about nutrition and meal variety available to residents—factors that significantly contribute to overall well-being.

Equally disheartening is the restrictive policy that prohibits bringing in personal food or snacks on the assisted living side—a policy that strikes many as unnecessarily draconian given the subpar offerings consistently reported by families visiting their loved ones. Such regulations seem not just puzzling but profoundly inconsiderate when coupled with reports highlighting chronic issues surrounding meal preparation and presentation.

Lastly, there’s a palpable sense of frustration directed toward leadership within this facility—specifically towards its director—who many believe should be held accountable for what they view as systemic failures at multiple levels within its operations. Collectively, these reviews resonate with anger and disappointment from family members who feel powerless against what appears to be a pattern of exploitation akin to that seen in “slum lord” establishments often referred to in discussions about low-quality housing situations.

Ultimately, families seeking proper care for their loved ones deserve transparency regarding conditions such as those described above—and more importantly, they deserve facilities where dignity is upheld through appropriate care practices. Sadly, this particular location seems far from those ideals based on numerous shared experiences from concerned relatives voicing their distress over an alarming state compounded by evident negligence across various aspects of operation within an assisted living environment meant to provide safety and support.

Located in Chester, South Carolina, this area offers a variety of amenities for seniors looking to settle down in a peaceful community. With multiple places of worship nearby like Calvary Baptist Church and Union Baptist Church, residents can easily attend religious services. The proximity of parks such as Chester County Fairgrounds provides opportunities for outdoor activities and leisurely walks. There are also several restaurants like Bantam Chef and Gene's Restaurant where seniors can enjoy delicious meals. In terms of healthcare, there are reputable physicians like Good Samaritan Medical Clinic and pharmacies such as CVS Pharmacy within a short distance. For transportation needs, Norfolk Southern is conveniently located for easy access. Overall, this area provides a blend of convenience and comfort for seniors looking to retire in a welcoming neighborhood with essential services close by.

Places of Worship

• Calvary Baptist Church (0.2 miles)
• Sandy River Baptist Association Lower Division (0.6 miles)
• Church of God of Prophecy (0.7 miles)
• Word & Spirit Christian Academy (0.7 miles)
• Chester Arp Church (0.8 miles)
• Union Baptist Church (0.9 miles)
• Southern Baptist Convention (1 miles)

Parks

• Chester Baseball Complex (0.7 miles)
• Chester County Fairgrounds (0.7 miles)
• TNT Motorsports (10.2 miles)
• Rock Hill Fountain Park (18.3 miles)
• Glencairn Garden (18.9 miles)

Restaurants

• Bantam Chef (0.7 miles)
• Gene's Restaurant (0.9 miles)
• Crossroads Restaurant & Grill (1.3 miles)
• Golden Wok (1.6 miles)
• Hardee's (1.9 miles)
• Our Kitchen (1.9 miles)
• Manhattan Lounge (1.9 miles)

Transportation

• Taxidermy Today Magazine (0.8 miles)
• Norfolk Southern (1.1 miles)
• U-Haul Neighborhood Dealer (1.7 miles)
• U-Haul Neighborhood Dealer (11.7 miles)

Physicians

• Good Samaritan Medical Clinic (0.9 miles)
• North Central Family Medical Center (1 miles)
• Mante Pediatrics (2 miles)
• Mante, Ebenezer, Md - Mante Pediatrics (2.1 miles)
• Lowrys Family Medicine (2.5 miles)
• Eye Associates of Chester PA (3 miles)
• Catawba Family Medicine (12.4 miles)

Pharmacies

• CVS Pharmacy (1.9 miles)
• Walgreens (18.7 miles)
• Walgreens (18.8 miles)
• Walmart Pharmacy (18.8 miles)
• Walgreens (18.8 miles)
• CVS Pharmacy (18.8 miles)
• Walgreens (19.3 miles)

Hospitals

• Amisub of South Carolina (19.3 miles)

Cafes

• Starbucks (19.3 miles)