The Heritage At Lowman

Pros

• The Heritage at Lowman has a very nice swimming pool and workout center that are accessible to all residents.
• Visitors noted the spacious and bright rooms, making for a pleasant living environment.
• Family members reported feeling pleased with the friendly and attentive staff who are willing to answer any questions.
• Many activities were observed on-site, such as bingo and exercise classes, contributing to resident engagement and enjoyment.
• The overall landscape and interior of the facility were inviting, with comfortable seating areas and scenic views.
• Multiple reviewers expressed satisfaction with the quality of occupational and physical therapy provided during rehabilitation stays.
• The facility offers a variety of services including independent living, assisted living, skilled care, and rehabilitation, catering to diverse needs.
• Residents reportedly benefit from recreational activities designed to improve both their physical and mental well-being.

Cons

• The Heritage at Lowman is overly expensive, charging $10,000 a month for skilled nursing care, significantly higher than the usual rate of around $7,000.
• There are multiple instances where the staff failed to provide adequate care, such as leaving residents in soiled briefs for hours and not being responsive to phone calls from family members.
• The facility has significant communication issues with family members regarding care plans and medication changes, resulting in families feeling uninformed and excluded.
• Residents appear to be left alone without sufficient staff assistance during visits, indicating a potential short-staffing problem and poor management.
• Some reviews reflect that the quality of care at the facility has severely declined over recent years despite its initial good reputation.
• Food served at the facility is consistently reported as being cold and unappetizing.
• Family members express frustration at not being notified when their loved ones were hospitalized, leading to a lack of advocacy in critical situations.

Review

The Heritage at Lowman has garnered a variety of opinions based on personal experiences from families who have placed their loved ones in its care. While the facility boasts a strong reputation and offers an extensive range of services, concerns regarding communication, staff availability, and quality of care emerge consistently among reviews. This piece synthesizes impressions drawn from numerous testimonials to present a comprehensive overview of the advantages and shortcomings of The Heritage at Lowman.

Many individuals express initial admiration for The Heritage at Lowman, highlighting impressive facilities such as independent living cottages, assisted living apartments, and amenities including a swimming pool and wellness center. Visitors often remark on the welcoming atmosphere created by the landscape—complete with walking paths and inviting communal spaces—which gives it a home-like feel. Additionally, many appreciate organized activities like bingo, which seem to foster social engagement among residents and enhance their overall well-being. One reviewer shared how playful interactions took place during their visit, revealing an active community engaged in enjoyable activities that aimed to improve both mental and physical health.

Despite these positive aspects, numerous families have voiced serious concerns regarding the level of personal care provided to residents. Issues related to communication stand out prominently; families report feeling excluded from important discussions regarding medication changes or care plans. One particularly distressing account described a family member learning about their loved one’s hospitalization only after they had been admitted to the emergency room—a lapse attributed to poor communication from The Heritage staff. In cases where residents required assistance with basic needs like hydration during periods of immobility, dissatisfied family members complained about delayed responses or staff shortages that left their loved ones unattended for extended durations.

Several accounts reveal a troubling pattern concerning how care is administered within the facility. Families shared instances where residents were left in soiled briefs for hours or experienced delays in receiving necessary physical therapy services. One review stated that skilled nursing rates can typically be around $7,000 per month but criticized The Heritage for charging approximately $10,000 without delivering commensurate levels of attentive care or support. Such financial burdens create frustration when coupled with reports suggesting underwhelming service delivery amidst apparent short staffing.

Interestingly, while certain reviewers expressed dissatisfaction about general management practices at The Heritage at Lowman—claiming that it had declined in quality over recent years—others spoke favorably about specific staff members who demonstrated attentiveness and genuine concern for resident welfare. Some found solace in positive interactions with caregivers who were willing to engage with families and answer questions actively during visits. However, this sentiment was not universal; other reviewers reported significant difficulties in reaching administrative personnel or obtaining feedback when they sought clarity on pressing issues involving their family members’ well-being.

Among potential future residents considering transitioning into other parts of The Heritage community—such as new buildings slated for completion—the mixed reviews paint an ambiguous picture going forward. An expression exists where prospective tenants remained hopeful about improved conditions while still reflecting on past grievances associated with service inconsistency and inadequate oversight within skilled nursing divisions. The promise of modernized accommodations juxtaposed against negative encounters raises questions about whether facilities prioritize flashy renovations over essential resident care standards.

Ultimately, navigating the complexities surrounding placement decisions requires careful deliberation informed by varying perspectives on each facility's performance. While some families reminisce fondly about enjoyed moments spent engaging with vibrant community activities at The Heritage at Lowman or commend individual caregivers' kindnesses toward their loved ones—the cautionary tales concerning management practices raise red flags surrounding accountability within eldercare environments overall. Potential clients are encouraged to remain vigilant during assessments as they weigh ideal living situations against those evident challenges still lingering throughout this expansive campus.

Physicians

• Lexington Family Practice Ballentine (1.1 miles)
• Lake Murray Psychiatry (1.7 miles)
• Ballentine Pediatrics (2 miles)
• Baker, Christian Dr - Palmetto Health Usc Medical Group Ballentine Family Medicine (3.3 miles)
• Chapin Women's Care (3.8 miles)
• Lake Ridge Family Medicine (3.8 miles)
• Palmetto Bone And Joint - Chapin, SC (4.1 miles)

Restaurants

• Rusty Anchor Restaurant (1.6 miles)
• Higher Ground Char House (2.1 miles)
• Liberty Tap Room & Grill (2.2 miles)
• Carolina Wings (2.5 miles)
• Taco Bell (3.2 miles)
• Eggs Up Grill (3.2 miles)
• Zaxby's Chicken Fingers & Buffalo Wings (3.7 miles)

Pharmacies

• CVS Pharmacy (2.6 miles)
• Lake Murray Drug Company (3.5 miles)
• Chapin Pharmacy (4.8 miles)
• Walgreens (4.9 miles)
• Walgreens (6.3 miles)
• Walgreens (7.3 miles)
• Walmart Pharmacy (8.5 miles)

Parks

• Chelsea Park (2.9 miles)
• Irmo Community Park (6.6 miles)
• Saluda Shoals Park (8.2 miles)
• River Center At Saluda Shoals (8.2 miles)

Hospitals

• Women's Imaging Center (3.8 miles)
• Lexington Medical Center (3.8 miles)
• Urgent Care Center (7.1 miles)
• Palmetto Health Parkridge (7.6 miles)
• Palmetto Health Baptist Parkridge (7.6 miles)

Cafes

• Starbucks (6.5 miles)
• Loveland Coffee (6.5 miles)
• Starbucks (10.6 miles)

Places of Worship

• First Baptist Church Of Irmo (6.6 miles)
• Cornerstone Presbyterian Church (8.1 miles)
• Mt Tabor Lutheran Church (9.8 miles)
• Lower Mt Olive Ame Church (10.8 miles)

Theaters

• AMC Harbison 14 (8 miles)
• Regal Columbiana Grande (8.6 miles)