We Care Residential

2370 Williston Road, Aiken, SC 29803

For more information about senior living options: (844) 490-3973

3.9 from 7 reviews
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Assisted Living

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    Overall Review of We Care Residential

    Pros

    • pro The staff are kind, professional, and genuinely caring.
    • pro The staff go above and beyond, treating residents like family.
    • pro The facility is clean, welcoming, and thoughtfully designed to feel like home.
    • pro There is strong attention to detail with personalized care plans and engaging activities.
    • pro The reviewer would highly recommend We Care Residential as compassionate, well-run, and affordable.

    Cons

    • pro The facility reportedly claimed it was not responsible for theft and told guests to keep purses at all times.
    • pro The food was described as mostly burnt and inedible.
    • pro There was no running water in the shower.
    • pro The reviewer was locked in the bathroom at another location and no one came to release them.
    • pro A second door was unlocked, allowing the reviewer to escape.
    • pro The staff allegedly placed locks on the inside of bathroom doors, supposedly only on weekends.
    • pro The reviewer perceived the response as damage control and warned others not to put loved ones there.

    Review

    We Care Residential receives a wide range of impressions from readers, with some describing it as a beacon of warmth, dignity, and affordable care, and at least one account detailing serious safety and quality concerns. Taken together, the reviews paint a picture of a facility that many families find reassuring and well run, even as it shows potential red flags that prospective residents and their loved ones would do well to investigate further. The first-hand account of a weekend stay, in particular, stands out for its vivid distress and raises important questions about safety protocols, staffing, and the overall environment.

    The most troubling narrative describes a weekend stay that felt unsafe and mismanaged from start to finish. The reviewer recalls being told to keep a purse close at hand because the facility "was not responsible if someone stole some," which already frames a troubling boundary around safety and liability. The same account asserts that the food was "mostly burnt and inedible," signaling concerns about basic quality of meals. The experience escalates into a stark lack of basic facilities: there was "no running water in the shower," and the reviewer was "locked in the bathroom at another location." The situation worsened to the point where "NO ONE came to get me out," and escape relied on discovering a second door that was unlocked. When asking staff about the lock, a nearby employee responded with a chilling familiarity: "Did they lock you in the bathroom?" and claimed, "It's only like that on the weekends," followed by the assertion that the locks had since been moved to the inside of the bathrooms after the reviewer left. The reviewer labeled this as "damage control" and urged others to never place loved ones in such circumstances. The intensity and specificity of these remarks leave a lasting impression of a facility that, in this account, fails at core safety and humane care on at least one occasion.

    That same review alludes to a perception of systemic issues beyond a single bad shift, implying that the practices described may be a recurring weekend policy rather than an isolated incident. The use of terms like "damage control" suggests a belief that the facility was attempting to manage reputational risk in the moment rather than address a genuine safety failure. The reviewer's closing admonition - "Never EVER put your loved ones in there" - functions as a cautionary, emotionally charged call to action for families weighing this option. While this account may not reflect every visitor's experience, it raises legitimate questions about how the facility handles emergencies, whether doors and locks are managed appropriately, and how promptly staff respond to residents in distress.

    In contrast to the negative weekend experience, a cluster of reviews presents We Care Residential in a highly positive light, emphasizing warmth, professionalism, and a sense of family within the facility. One reviewer begins with a strong, almost ceremonial welcome: "From the moment we walked through the doors, we were greeted with kindness, professionalism, and genuine care." This sentiment recurs: staff are described as going "above and beyond - not just meeting the residents' needs but treating them like family." The emphasis on human connection is paired with practical assurances - cleanliness, a welcoming atmosphere, and thoughtful design - that create a sense of home rather than an institutional setting. The convergence of these elements helps explain why many families feel confident that their loved ones are in an environment that respects dignity and fosters well-being.

    The narrative about care quality continues with attention to personalized planning and engagement. Reviewers highlight "personalized care plans" and "engaging activities," noting that staff take time to truly connect with each resident. This combination of individualized attention and meaningful daily programming appears to deliver not only safety but also a sense of purpose and belonging for residents. The accounts emphasize peace of mind for families, with statements like "Knowing our loved one is safe, happy, and well cared for brings us so much peace of mind." The social side of life at the facility also shines through: "My aunt truly enjoys the activities and games hosted by the staff and volunteers," underscoring the positive impact of structured, lively programming and the involvement of volunteers in enriching residents' days.

    Several testimonials reinforce the impression of a well-run, caring community that treats resident well beyond basic supervision. Descriptions of the staff as "compassionate" and the facility as "clean, welcoming, and thoughtfully designed to make everyone feel at home" point to a holistic approach to senior living. Reviewers commend the sense that staff are not just performing tasks, but building relationships - taking the time to connect with each person and to tailor experiences that reflect individual preferences and histories. These elements seem to resonate particularly with families seeking a place where loved ones can thrive socially, emotionally, and physically, rather than merely receiving custodial care.

    Affordability emerges as a recurring thread in the positive reviews, enhancing the appeal of We Care Residential for families watching costs closely. Several readers describe the facility as offering "reasonable pricing" and being accessible to a broader range of families who want high-quality care without prohibitive expense. One reviewer summarizes the sentiment succinctly: "Great staff and volunteers. The only Assisted Living Facility in Aiken Area that is affordable." Another simply notes, "It's affordable." These statements, when taken together with the glowing portrayals of staff, activities, and atmosphere, suggest that for some families the value proposition combines compassionate caregiving with financial feasibility, creating a compelling overall experience.

    Taken as a whole, the collection of reviews presents a portrait of a community that many families find deeply reassuring: a place where staff are praised for warmth, genuine care, and a proactive approach to resident well-being; where daily life includes engaging activities and meaningful social participation; and where affordability makes quality care more accessible. At the same time, the negative weekend incident underscores that no facility is without vulnerabilities, and it highlights the critical need for robust safety protocols, transparent communication, and rapid, reliable responses to emergencies. For families exploring We Care Residential, the message is clear: ask direct questions about safety practices, weekend policies, and how staff respond when a resident is in distress, while also weighing the consistently positive experiences of care, connection, and cost that many families have reported. In the end, the right decision will depend on the individual needs, safety priorities, and values of each resident and their loved ones.

    Features

    Housing

    • 55 resident community capacity 55 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Bush (16 miles away) Bush (16 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    We Care Residential in Aiken, SC is a welcoming and comfortable assisted living community designed to provide residents with a range of amenities and personalized care services. Our community offers air-conditioned apartments that are fully furnished and feature private bathrooms for the utmost convenience and privacy.

    Our residents can enjoy various recreational activities within our spacious indoor common areas, such as playing games in the gaming room or reading a book in the small library. For those who like to stay active, we have a fitness room and offer fitness programs to support their physical well-being.

    At We Care Residential, we understand the importance of maintaining mental wellness, so we provide a mental wellness program along with devotional services held off-site. We also have a peaceful garden where residents can relax and enjoy some fresh air.

    Meals at our community are served restaurant-style in our dining room, ensuring that every resident receives nutritious and delicious food. We accommodate special dietary restrictions, including diabetes diets. Our professional staff members assist with meal preparation and service.

    Residents at We Care Residential can take advantage of numerous amenities such as cable or satellite TV, Wi-Fi/high-speed internet access, and access to a computer center. We also offer transportation arrangement services for non-medical needs as well as doctor's appointments. Community-operated transportation is available for outings and planned day trips.

    Our dedicated caregivers are available 24 hours a day for assistance with activities of daily living, ambulatory care, bathing, dressing, transfers, medication management, and more. The well-being of our residents is our top priority; therefore 24-hour call systems are installed throughout the community to ensure prompt assistance when needed.

    We Care Residential is conveniently located near one physician's office and places of worship for easy access to medical care and spiritual support. Our compassionate staff members strive to create a warm environment where residents feel safe and cared for while providing them with the support they need to live fulfilling lives.

    Nearby Places of Interest

    This part of Aiken, South Carolina, offers a variety of resources for seniors looking for a peaceful and convenient location. With multiple places of worship nearby, including Christ Central New Ellenton and Calvary Baptist Church, residents can find spiritual support within their community. In terms of healthcare, there are several physicians and medical centers in the area, such as Family Health Care and University Medical Associates. Transportation options are also available through U-Haul Neighborhood Dealer and Aiken Taxi Service. Additionally, there are plenty of dining options ranging from Papa's Kitchen to Dos Potrillos Mexican Restaurant, ensuring that seniors have access to delicious meals. The presence of parks like Boyd Pond Park provides opportunities for outdoor recreation and relaxation. Overall, this area offers a balance of amenities to support a comfortable lifestyle for seniors looking to settle down in Aiken.

    Places of Worship

    • Christ Central New Ellenton (1.4 miles)
    • Calvary Baptist Church (6.6 miles)
    • Jackson Bible Church (6.7 miles)
    • New Zion Branch Ministries (6.7 miles)
    • First Baptist Church (7 miles)
    • Bethel United Methodist Church (7.1 miles)
    • Old Rosemary Baptist Church (8.3 miles)

    Physicians

    • Family Health Care (4.9 miles)
    • Champion Orthopaedics (7.3 miles)
    • Southside Imaging Center (7.3 miles)
    • Aiken Plastic Surgery (8.1 miles)
    • Quality Medical Associates (8.1 miles)
    • The Pain Center and Regenerative Institute (8.1 miles)
    • University Medical Associates (8.4 miles)

    Transportation

    • U-Haul Neighborhood Dealer (5.9 miles)
    • Aiken Taxi Service (8.4 miles)

    Restaurants

    • Papa's Kitchen (6.9 miles)
    • Ridgecrest Coffee Bar (7.4 miles)
    • Roma Pizza & Restaurant (7.5 miles)
    • Shane's Rib Shack (7.5 miles)
    • Subway (7.6 miles)
    • Chick-Fil-A (8.2 miles)
    • Dos Potrillos Mexican Restaurant (8.2 miles)

    Parks

    • Boyd Pond Park (7 miles)
    • Odell Weeks Activity Center (9.3 miles)

    Theaters

    • Regal Aiken Mall (8.1 miles)

    Pharmacies

    • Walgreens (8.4 miles)
    • TLC Medical Centre (8.5 miles)
    • CVS Pharmacy (8.7 miles)
    • Walmart Pharmacy (8.7 miles)
    • Kroger Pharmacy (9 miles)
    • Family Pharmacy South Aiken (9.5 miles)
    • Good Neighbor Pharmacy (9.5 miles)

    Cafes

    • Panera Bread (8.8 miles)
    • Starbucks (8.8 miles)

    Hospitals

    • Aurora Pavilion Behavioral Health (12.9 miles)

    Frequently Asked Questions

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