Helping Hearts - Warwick

Pros

• The administrative staff was responsive and always answered questions promptly.
• The caregivers were friendly and provided good care.
• The staff immediately tried to help and find a replacement when caregivers did not show up.
• The caregivers who were present were wonderful.
• Overall, the experience with Helping Hearts was good and would be recommended to others.

Cons

• The caregivers did not show up and did not notify the client, which was disappointing.
• There were instances where people wouldn't show up or left the client's sister alone.
• When the client's loved one contracted COVID-19, all the nurses were pulled out and they could not receive care during that time.

Review

Helping Hearts, a home care agency, has received mixed reviews from its clients. While some individuals had positive experiences with friendly caregivers and responsive administrative staff, there were also instances where caregivers didn't show up without any notification.

In general, most clients were satisfied with the care received from the caregivers at Helping Hearts. They found them to be friendly and appreciated the quality of care provided. Despite this, there were a few disappointing incidents where caregivers failed to show up for their scheduled shifts without prior notice.

However, when faced with these situations, the administrative staff promptly addressed the issue and worked towards finding a suitable replacement caregiver. This responsiveness and willingness to help in difficult situations left a positive impression on clients who encountered difficulties with missing caregivers.

One common concern among clients was the availability of services during challenging times. For instance, when one client's family member contracted COVID-19, Helping Hearts pulled all their nurses out of service. As a result, the client was left without care during that period and had to provide assistance on their own. This situation raised concerns about the agency's ability to provide continuous support during critical situations.

Despite this setback, the caregivers who were present during other times were highly praised for their dedication and competence. The clients expressed satisfaction with the level of care provided by these individuals.

The promptness of service was also mentioned positively by some clients who chose Helping Hearts due to the agency's quick availability. However, it is important for potential clients to discuss scheduling requirements thoroughly before committing to ensure that they can receive assistance when needed.

In conclusion, while Helping Hearts received mixed reviews from its clients, there were positive aspects such as friendly and competent caregivers along with responsive administrative staff. However, there were also instances where missed appointments without prior notice caused disappointment and inconvenience for some individuals. Additionally, concerns about service availability during critical situations arose. Nevertheless, overall satisfaction with Helping Hearts' services led many clients to recommend them to others, as long as scheduling needs are thoroughly addressed.

This part of Coventry, Rhode Island offers a variety of amenities and services that cater to seniors looking for convenience and accessibility. With several pharmacies within close proximity, obtaining medication and healthcare supplies is easily manageable. Additionally, there are multiple physicians' offices nearby, providing convenient access to medical care. For leisure activities, there are cafes and restaurants in the area where seniors can enjoy social gatherings and meals. The presence of parks allows for outdoor relaxation and exercise opportunities, while nearby places of worship provide spiritual fulfillment. Transportation options are available with the T.F. Green Airport nearby for travel needs. Lastly, hospitals in the vicinity ensure quick access to emergency medical care if needed. Overall, this area provides a well-rounded living environment for seniors seeking comfort and convenience in their daily lives.

Pharmacies

• Suburban Pharmacy (0.5 miles)
• CVS Pharmacy (0.8 miles)
• CVS Pharmacy (2.1 miles)
• CVS Pharmacy (2.4 miles)
• Walgreens (2.6 miles)
• CVS Pharmacy (2.6 miles)
• Walgreens (3.3 miles)

Physicians

• Xra Medical Imaging (1 miles)
• Bling Eyewear (1.3 miles)
• Ortho Ri (3 miles)
• Anesthesia Associates of Kent County (3.8 miles)
• Toll Gate Pediatrics (3.9 miles)
• Tri County Urology (3.9 miles)
• Caring For Women (3.9 miles)

Cafes

• Panera Bread (1.3 miles)
• Starbucks (1.4 miles)
• Starbucks (2.6 miles)
• West Shore Coffee Bar (3.6 miles)
• Cafe Tempo Coffee House (3.9 miles)
• Borealis Coffee Roasters (4 miles)
• White Electric Coffee (4.7 miles)

Restaurants

• Chapel Grille (1.3 miles)
• Chipotle Mexican Grill (1.3 miles)
• Tavern in the Square (1.4 miles)
• Iron Works Tavern (1.5 miles)
• Twin Oaks (2.7 miles)
• Not Your Average Joe's (2.8 miles)
• What Cheer Tavern (3.4 miles)

Transportation

• T. F. Green Airport (1.6 miles)
• Green Airport (PVD) (1.7 miles)

Parks

• Playground (2.2 miles)
• Roger Williams Park (2.5 miles)
• India Point Park (5 miles)
• Bold Point Park (5.2 miles)

Places of Worship

• St Paul Evangelical Lutheran Church (2.6 miles)

Theaters

• Apple Cinemas (2.8 miles)
• Providence Place Showcase IMAX Theaters (5.4 miles)

Hospitals

• Kent County Memorial Hospital (3.8 miles)
• Women and Infants Laboratory (4.3 miles)
• Hasbro Children's Hospital (4.4 miles)
• Bradley Hospital (4.5 miles)