West Side Manor

6 West Side P O Box 289, Rossiter, PA 15772

For more information about senior living options: (844) 490-3973

4 from 8 reviews
5 stars
6
4 stars
0
3 stars
0
2 stars
0
1 stars
2

Assisted Living Board and Care Home

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    Overall Review of West Side Manor

    Pros

    • pro It is the best post office ever.
    • pro It is by far the best post office ever.
    • pro It is always very helpful.
    • pro It is the best post office the reviewer has used in their life.

    Cons

    • pro The post office leaves packages hanging outside mailboxes.
    • pro Pickups scheduled via Click and Ship are not fulfilled.
    • pro The staff are lazy and show little care for their job.
    • pro Postmaster Danielle is rude to customers.
    • pro Danielle talks to customers rudely and complains about them to others.
    • pro Danielle does not wear a mask at work.
    • pro Danielle lies to customers.
    • pro She charges for ink stamps on packages that should be free.
    • pro The reviewer advises avoiding this post office.

    Review

    The collection of reviews paints a picture of a post office that inspires a wide range of emotions, from outright frustration to surprising raves. On the negative side, customers describe a service experience that feels inconsistent, at times careless, and frustratingly unreliable. One frequent grievance centers on how packages are handled: boxes and mail slots, it seems, can be left with packages hanging out of mailboxes, a visual cue of carelessness that leaves recipients anxious about their deliveries. Compounding this, some customers report that even when they schedule a package pickup after using click-and-ship, the designated carriers simply do not show up. The tone of these comments is clear - there is a perception that the staff, at least on certain days, are not putting in the effort expected for timely, professional service. The critiques are blunt, describing a pattern of laziness and a troubling lack of attention to the basic duties of postal work. Taken together, these accounts suggest a facility where reliability can be a major gamble for customers.

    At the center of the strongest negative sentiment is a specific figure many reviews name directly: the postmaster, Danielle. Several customers recount a highly unfavorable impression of her. They describe her as rude and rude to the point of needlessly berating customers, going so far as to say she complains about customers to other customers. The complaints extend beyond demeanor: reviewers allege she refuses to wear a mask while at work, which today's standards and expectations for workplace health and safety are often used as a yardstick for professionalism. Beyond behavior, there are bold accusations about competence, with claims that she "doesn't know how to do her job" and even that she lies to customers. Another pointed accusation is that she charges for ink stamps on packages that should be free. The cumulative effect of these assertions is a strong warning to avoid this postmaster and, by extension, the location she leads.

    Yet the picture is not uniformly negative. The same collection of reviews includes several emphatic positive statements that contradict the prevailing sting of criticism. Phrases such as "Best post office ever," "Always very helpful," and "The best post office I have used in my life" stand in stark contrast to the more acidic notes. These endorsements suggest that for some customers, the staff, the environment, and the level of service can be exceptionally high. The positive voices emphasize helpfulness and an overall sense of satisfaction, implying that when things go right, this post office can meet or exceed expectations in meaningful ways.

    This juxtaposition of praise and complaint points to a broader pattern: service quality at this post office appears highly variable. The negative reviews emphasize issues of reliability, accountability, and professionalism, focusing on missed pickups, mismanagement of packages, and confrontations or discomfort caused by interactions with certain staff. The positive reviews, in turn, highlight moments of genuine assistance, efficient service, and a supportive atmosphere. Taken together, they suggest a facility where some customers experience a smooth, courteous operation, while others encounter delays, perceived indifference, or contentious behavior.

    Ultimately, the accounts convey a community space charged by strong opinions about how mail should be handled and how customers should be treated. For some patrons, the post office stands out as a beacon of excellent service - prompt, friendly, and reliable enough to earn the title of "the best post office." For others, the same address becomes a source of stress and frustration, where basic duties are not consistently met and professional courtesy is sometimes in short supply. The breadth of experiences described here underscores the human element in postal service: people delivering essential services in an environment that can swing from commendable to disappointing in a short span of time.

    Features

    Housing

    • 12 resident community capacity 12 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    West Side Manor is a beautiful board and care home located in Rossiter, PA. This community offers a comfortable and supportive environment for individuals who require assistance with daily activities.

    Residents of West Side Manor can enjoy the convenience of having delicious meals served in a cozy dining room. The facility is fully furnished, ensuring that residents feel right at home from the moment they move in.

    For those who appreciate spending time outdoors, West Side Manor features a lovely garden and outdoor space where residents can relax and enjoy fresh air. Housekeeping services are provided to ensure that the living environment remains clean and tidy at all times.

    The dedicated staff at West Side Manor are available to assist residents with various activities of daily living, such as bathing, dressing, and transfers. They also coordinate with health care providers to ensure that residents receive the appropriate care they need. Medication management is offered to help individuals keep track of their medications, and diabetes diets can be accommodated.

    Transportation services are available for medical appointments, allowing residents easy access to necessary healthcare services. In addition, there are nearby cafes, parks, pharmacies, restaurants, places of worship, and hospitals for convenience and entertainment purposes.

    To promote social interaction and engagement within the community, West Side Manor offers scheduled daily activities for residents to participate in.

    Overall, West Side Manor provides a warm and caring atmosphere where individuals can receive personalized care while enjoying a range of amenities and nearby conveniences.

    Nearby Places of Interest

    Parks

    • Gobbler's Knob (2.8 miles)
    • Reynlow Park (12.2 miles)
    • Renlow Park Authority (14.2 miles)

    Places of Worship

    • Church of Jesus Christ of Latter Day Saints (3 miles)
    • Jehovah's Witnesses (3.5 miles)
    • Punxsutawney Alliance Church (3.6 miles)
    • First Church of God Church Office (4 miles)
    • Eagles Alarm Ministries (4 miles)
    • Diocese Of Erie (4.3 miles)
    • Saint Peter & Paul Byzantine Catholic Church (4.5 miles)

    Pharmacies

    • Walmart Pharmacy (3.5 miles)
    • The Medicine Shoppe Health Center (3.9 miles)
    • The Medicine Shoppe Pharmacy (4 miles)
    • Rite Aid (4 miles)
    • Medicine Shoppe (4 miles)
    • Punxsutawney Hometown Pharmacy (4 miles)
    • McCabe's Drug Store (14.1 miles)

    Restaurants

    • Charley's Grilled Subs (3.6 miles)
    • Pasquale's Italian Deli (3.7 miles)
    • Joe's Drive In (3.8 miles)
    • Punxy Phil's Family Restaurant (3.9 miles)
    • Mr. Dean's (3.9 miles)
    • Dushac's Donuts (3.9 miles)
    • McDonald's (4 miles)

    Physicians

    • Healthy Hearts Sleep Center (4 miles)
    • Bizousky Family Practice (4 miles)
    • Punxsutawney Community Health Center (4 miles)
    • Douglas S Fugate MD (4.4 miles)
    • Phillip States MD Family Practice (5.8 miles)
    • Joseph Leonard DO (14.2 miles)
    • Zietler Jennifer Wineberg MD (14.2 miles)

    Hospitals

    • Guardian Elder Care (4 miles)
    • Punxsutawney Area Hospital (5.8 miles)
    • Physical/Occupational/Speech (17.2 miles)
    • Dubois Regional Cardiology Associates (17.2 miles)
    • Dubois Regional Medical Center (17.3 miles)
    • Dubois Hospital (17.3 miles)

    Cafes

    • Cmsvend*Keystone Coffe (4.6 miles)

    Transportation

    • Jordan's Taxidermy (7.8 miles)
    • Perrone Taxidermy (8.2 miles)
    • Animal & Habitat Artistry (12.2 miles)

    Frequently Asked Questions

    Where is West Side Manor?

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