Sacred Heart Senior Living by the Creek

Pros

• Many families feel that Sacred Heart Senior Living has exceptional staff who are compassionate, friendly, and attentive to the needs of residents.
• The facility is consistently praised for its cleanliness and well-maintained environment, contributing to a pleasant atmosphere for residents.
• Residents have access to a variety of activities and entertainment that enhance their quality of life and create wonderful memories.
• The food quality is generally appreciated by many, with some residents expressing satisfaction with the dining experience.
• Families appreciate the warm, homey atmosphere at Sacred Heart, making it feel like an extension of their own family.
• Positive experiences during move-in transitions highlight the professionalism and friendliness of the staff at Sacred Heart Senior Living.
• Overall experiences indicate that many families find value in the care provided at Sacred Heart, with several recommending it to others seeking senior living options.

Cons

• The staff at Sacred Heart Senior Living were shorthanded and unable to provide adequate hands-on care for residents in hospice, leading family members to do much of the work themselves.
• Communication regarding resident care was deficient, with families often not being updated on important matters.
• Residents faced numerous falls and hospitalizations, raising concerns about safety and supervision.
• There were complaints about extra charges for laundry and special needs services, creating frustrations for families already paying a higher level of care.
• Some residents received subpar food quality with low nutritional value, which did not meet dietary needs or preferences.
• Miscommunications and disorganization among staff led to a lack of coordinated care for residents, causing additional stress for families.
• The palliative care quality was questioned as incidents of neglect, such as leaving residents wet for extended periods, occurred.
• Some reviews highlighted a lack of proper responsiveness from staff when emergency alerts were activated by residents.
• Additional fees associated with laundry services seemed exploitative given the circumstances of the residents' needs.
• Experiences left some family members feeling that their loved ones were not receiving the proper level of care they expected from the facility.

Review

Sacred Heart Senior Living in Northampton has been a prominent choice for many families seeking quality care for their elderly loved ones. Across various reviews, there is a notable division in perspectives regarding the quality of care and overall experience at the facility. Some families have expressed immense satisfaction with compassionate staff and well-organized activities, while others have raised serious concerns about inadequate care, insufficient staffing, and communication issues.

Several positive accounts highlight the exceptional dedication of the staff at Sacred Heart. Family members noted how kind, loving, and attentive the personnel were to residents' needs. One reviewer shared their family's experience during a challenging time when their mother turned 100 years old, emphasizing that the Activities Department created a wonderful birthday celebration that brought joy despite recent family losses. The partnership between Sacred Heart and Family Pillars Hospice was also praised for its kindness and professionalism in providing palliative care. Many families felt that Sacred Heart was like an extension of their own family due to the warm atmosphere cultivated by caregivers who are genuinely interested in residents' wellbeing.

In addition to staff attitude, cleanliness and maintenance of the facility received high marks from numerous reviewers. The building is described as immaculate with well-kept grounds that create a pleasant environment for both residents and visitors alike. Moreover, residents can enjoy a variety of engaging activities such as bingo games, live entertainment, religious ceremonies, and seasonal outings which contribute positively to their quality of life. Overall impressions suggested that many residents are content living there due to these offerings.

Conversely, some negative reviews starkly contrast those positive experiences by highlighting deficiencies in patient care practices. Concerns were raised about understaffing leading to inadequate assistance for residents with severe needs—specifically mentioning cases where individuals struggled without timely help from aides. A reviewer pointed out that communication between staff and family members could be lacking; often updates were delayed or non-existent when issues arose concerning their loved ones' safety or health status.

Critically alarming instances included reports of frequent falls among residents resulting in hospitalizations due to apparent negligence or lack of supervision on weekends when staffing was particularly thin. Another account detailed distressing occurrences where personal hygiene needs weren't adequately met; one person's experience mentioned a relative experiencing deep wounds resulting from improper handling by aides. This review summarized frustration over both apparent staffing shortages manifesting into poor direct resident care as well as unwarranted financial charges laid upon family members for extra services they believed should be already included within higher-tiered care packages.

Overall feedback on food quality varied; it appears some families enjoyed dining experiences while others had grave concerns regarding nutritional adequacy served at mealtimes. Critics noted dishes lacking variety or flavor—even bordering on borderline unacceptable—and voiced displeasure over additional fees imposed unexpectedly related to laundry services tied back into resident accidents stemming from lapses in caregiving protocols.

As prospective residents consider Sacred Heart Senior Living based on mixed evaluations from former clients’ experiences—the overarching sentiment remains clear: whilst many find heartwarming community engagement paired with appreciative standards upheld there—vital aspects like enhanced monitoring protocols must urgently address increasing incidences surrounding insufficient attention given toward vulnerable populations requiring intensive assistance every day without fail if long-lasting improvements shall firmly establish itself amidst all deserving stakeholders involved moving forward gracefully together hand-in-hand through life's latter chapters ahead ahead!

Transportation Arrangement, Meal Delivery, Grocery Delivery, Prescription Delivery, and more, with or without a smartphone, 24/7 from GoGoGrandparent Learn more.

This part of Northampton, Pennsylvania offers a variety of amenities and services that may be beneficial for seniors looking to relocate. With several medical practices nearby such as Northampton Medical Associates and Northern Valley Primary Care, residents have easy access to healthcare providers. Additionally, there are multiple pharmacies in the area including Rite Aid and CVS Pharmacy for convenient prescription refills. For recreational activities, there are parks like Cementon Park and Bob Rodale Cycling and Fitness Park for outdoor enjoyment. The proximity to Lehigh Valley International Airport and public transportation options make it convenient for travel. Places of worship such as Bethany Wesleyan Church and City Limits Assembly of God provide spiritual support in the community. In case of any emergencies, hospitals like Muhlenberg Hospital Center and Lehigh Valley Hospital are readily accessible. Overall, this neighborhood offers a mix of healthcare facilities, dining options at restaurants like The Gin Mill & Grille and Olive Garden, entertainment venues such as Shankweiler's Drive-In Theatre, making it a desirable location for seniors seeking a well-rounded living environment.

Physicians

• Northampton Medical Associates (0 miles)
• Northern Valley Primary Care (0.5 miles)
• Manor Family Medicine (3.8 miles)
• Bethlehem Ear Nose & Throat Associates (4.6 miles)
• Allen Town Ear Nose & Throat (5.4 miles)
• Coordinated Health (5.4 miles)
• Neurosurgical Associates-Lvpg (5.5 miles)

Restaurants

• The Gin Mill & Grille (0.6 miles)
• Whitehall Diner (2.9 miles)
• Burger King (3.2 miles)
• Chick-Fil-A (3.4 miles)
• McDonald's (3.9 miles)
• Olive Garden (4.1 miles)
• Golden Corral (4.5 miles)

Pharmacies

• Rite Aid (0.6 miles)
• Whitehall Pharmacy (1.7 miles)
• CVS Pharmacy (3.7 miles)
• Rite Aid (4 miles)
• CVS Pharmacy (4.8 miles)
• Wegmans (5.7 miles)
• Rite Aid (5.9 miles)

Parks

• Cementon Park (1.2 miles)
• Cedar Creek Park (6.7 miles)
• Bob Rodale Cycling and Fitness Park (6.9 miles)

Cafes

• Panera Bread (3.3 miles)

Transportation

• Lehigh Valley International Airport (ABE) (4.1 miles)
• Trans Bridge Bus Stop - Lehigh Valley International Airport (4.1 miles)

Places of Worship

• Bethany Wesleyan Church (5 miles)
• Dubbs Memorial Ucc (5.7 miles)
• City Limits Assembly of God (5.9 miles)
• St Peter's Preschool (6 miles)
• Faith Wesleyan Church (6.3 miles)
• Christ Lutheran Church (6.5 miles)

Hospitals

• Muhlenberg Hospital Center (5.5 miles)
• Diagnostic Care Center (6.3 miles)
• Lehigh Valley Hospital (6.3 miles)
• St Luke's Radiology/X-Ray-Allentown Campus (6.7 miles)
• Coordinated Health (6.7 miles)
• St Luke's Hospital (6.8 miles)
• Edgemont Park Roller Ring (6.9 miles)

Theaters

• Shankweiler's Drive-In Theatre (6.3 miles)
• Becky's Drive-In Theatre (6.5 miles)