Addus Healthcare

Pros

• The aides from Addus Healthcare are fantastic to work with and have been caring, patient, and friendly.
• The caregivers sent by Addus Healthcare have been highly skilled and provided exceptional care.
• The homecare providers from Addus Healthcare are dedicated to ensuring the well-being of their clients.
• The staff at Addus Healthcare are professional and attentive to the needs of their clients.
• Overall, the experience with the aides from Addus Healthcare has been positive in terms of quality care and support.

Cons

• The scheduling issues have caused a lot of stress and last minute emergencies.
• Addus Healthcare has failed to fulfill their promise of providing a caregiver six days a week.
• Tessa, the contact person, is difficult to get a hold of even after sharing her cell number.
• The homecare provider never contacts the reviewer first to inform them about caregiver availability; it always comes down to the last minute.
• Despite the great aides they work with, the reviewer cannot recommend Addus Healthcare as a homecare provider due to these negative experiences.

Review

Addus Healthcare is an agency that seems to have a great team of aides who are caring, patient, and friendly. Although the aides themselves have been fantastic to work with, there have been some notable issues with scheduling and communication, which has led to a lot of stress and last-minute emergencies. As a result, it may be difficult to wholeheartedly recommend Addus Healthcare as a homecare provider.

When initially discussing arrangements with Addus Healthcare, it was mentioned that getting a caregiver in six days a week would not be a problem. Unfortunately, this has not been the case for this particular individual's experience. Scheduling conflicts have arisen repeatedly, causing stress and inconvenience for both the client and their family.

One major frustration expressed by the reviewer is the difficulty in reaching their contact person named Tessa. Despite being provided with her cell phone number, Tessa has proven hard to get hold of when issues arise or when updates are needed. This lack of responsiveness adds another layer of frustration to an already imperfect experience.

The lack of proactive communication from Addus Healthcare is also concerning. It appears that the reviewer always needs to take the initiative and reach out to them for any updates regarding caregiver availability or scheduling changes. This lack of timely contact puts unnecessary burden on the client and further contributes to their overall dissatisfaction with the agency's services.

It is worth noting that while these administrative and communication issues have caused significant difficulties, once caregivers are assigned through Addus Healthcare, they provide excellent care. The aides sent by the agency are described as caring, patient, and friendly—a testament to their professionalism and dedication.

However, despite the positive experiences with individual caregivers within Addus Healthcare's team, it is understandable why this particular reviewer cannot wholeheartedly recommend them as a homecare provider due to ongoing problems with scheduling and communication. The stress caused by last-minute emergencies resulting from poor coordination can detract from an otherwise positive caregiving experience.

In conclusion, while the aides employed by Addus Healthcare are praised for their caring and friendly nature, there are notable issues with scheduling and communication within the agency. The lack of proactive updates and difficulties in reaching the assigned contact person have caused stress and last-minute emergencies for this reviewer. While Addus Healthcare's caregivers themselves may be excellent, these ongoing issues make it difficult to confidently recommend them as a reliable homecare provider.

Physicians

• Aspire Health Concepts (0.2 miles)
• Center For Advance Orthotics (0.4 miles)
• Sears Hearing Aid Center by Beltone (0.5 miles)
• Caputo Christopher Urology Of Central Pennsylvania Harrisburg (1.3 miles)
• Penn State Health Diagnostic Center (1.6 miles)
• Watkin Nipple & Associates (1.6 miles)
• PinnacleHealth Infectious Disease Associates (1.6 miles)

Restaurants

• Gilligan's Bar & Grill (0.2 miles)
• McDonald's (1.9 miles)
• Peachtree Restaurant & Lounge (2.1 miles)
• Wendy's (2.2 miles)
• 3 B Ice Cream (2.4 miles)
• Fiesta Mexico (3.5 miles)
• Boneshire Brew Works (3.6 miles)

Pharmacies

• Rite Aid (0.2 miles)
• CVS Pharmacy (0.5 miles)
• CVS Pharmacy (1.6 miles)
• Rite Aid (1.8 miles)
• Rite Aid (1.9 miles)
• CVS Pharmacy (2.1 miles)
• CVS Pharmacy (2.8 miles)

Places of Worship

• Colonial Park UCC (0.3 miles)
• Community Evangelical Free Church (1.8 miles)
• St Andrews In the Valley Episcopal Church (2.5 miles)
• Harrisburg Bic Church (3.7 miles)
• Trinity United Methodist Church (6.1 miles)

Hospitals

• PinnacleHealth Community General Osteopathic Hospital (1.4 miles)
• Harrisburg State Hospital (3.8 miles)
• Alex Grass Medical Sciences Building (4.9 miles)
• Department Of Surgery (4.9 miles)
• Polyclinic Campus (4.9 miles)
• UPMC Pinnnacle Harrisburg (5 miles)
• Labor & Delivery (5 miles)

Theaters

• Regal Harrisburg (1.4 miles)

Cafes

• Starbucks (2 miles)
• Greystone Public House (2.4 miles)
• Tomato Pie Cafe (3.6 miles)
• Starbucks (3.9 miles)
• Little Amps Coffee Roasters (5 miles)
• Starbucks (6.6 miles)
• Starbucks (6.7 miles)

Parks

• Forest Hills Park (3.3 miles)
• Riverfront Park Harrisburg (5 miles)
• City Island (5.4 miles)
• Fort Hunter Mansion and Park (6 miles)