Pros

• The rooms at Pine Run Health Center are clean, spacious, and private, providing a comfortable environment for patients.
• The nursing staff and aides at Pine Run Health Center are warm, friendly, and competent in their care.
• The PT and OT staff at Pine Run Health Center are highly qualified and supportive.
• The food at Pine Run Health Center is good, and the dining room is well-run.
• The grounds at Pine Run Community are beautiful, clean, and well-maintained.
• The staff at Pine Run Community are knowledgeable, helpful, and attentive to residents' needs.
• The activities provided at Pine Run Community offer opportunities for engagement and enjoyment for residents.
• The apartments at Pine Run Community are clean, nice, and up-to-date.
• Some employees at Pine Run Dementia Unit have shown compassion and care towards the residents.
• it seems that there are positive aspects to the facilities mentioned in the reviews despite some negative experiences shared by others in the third person statements above.

Cons

• The community showed a superior attitude towards visitors, giving a negative impression.
• The dining room floor is consistently dirty after meals.
• The nursing staff always seems overwhelmed and understaffed with aides.
• Patients' needs are not given priority unless they are injured, leading to potential accidents.
• There is a lack of communication among staff members, causing confusion and frustration.
• Medication management at Pine Run is subpar, with staff continuing to administer opioids despite being asked to stop.
• Staff failed to promptly test for a urinary tract infection, resulting in a serious decline in the patient's health.
• The facility lacks necessary equipment for rehab, such as foot stools or wheelchairs with elevated pieces.
• Pine Run charges exorbitant fees for holding a room while a patient is in the hospital.
• The facility kicked out elderly residents who had paid significant amounts of money and were promised ongoing care.
• There are concerns about understaffing and inadequate care on the memory floor, leading to frequent falls.
• The new hub at Pine Run is described as cold and corporate, lacking the homely atmosphere residents prefer.
• Residents feel uncomfortable and not at home in the new structure, with poor quality food being served as well.
• Some apartments are too far from the dining room, making it inconvenient for residents to access meals.
• Pine Run's dementia unit has a severe lack of nursing assistants and nurses available for resident care,
• Staff turnover has negatively impacted the quality of care for residents on the dementia unit.

Summary

Pine Run Healthcare Community in Doylestown has received mixed reviews from visitors and residents, with opinions ranging from highly satisfied to deeply disappointed. One couple who had previously visited the facility received a surprising response when they tried to schedule a second visit. They were told that the tour was meant for first-time visitors only, leaving them feeling unwelcome and questioning how current residents are treated.

However, other individuals have had positive experiences with Pine Run's healthcare services. Many praised the clean, spacious, and private rooms along with the warm and competent nursing staff and aides. The PT and OT staff were also commended for their qualifications and supportiveness. Comparatively, other healthcare facilities in the Doylestown area did not meet these standards. Additionally, reviewers commented on the good food and well-run dining room at Pine Run.

While housekeeping received high ratings for cleanliness of patient rooms, some visitors noted that the dining room floor was consistently dirty after meals. There were also concerns about overwhelmed nursing staff and a lack of nursing assistants or aides available to provide proper care. Some caregivers were observed using cell phones or engaging in personal conversations rather than attending to patients' needs. The facility appeared understaffed overall.

Another issue raised by reviewers was the lack of priority given to patients until an injury occurs. It seems that this approach may result in unnecessary reports to the state and distress among families when proper monitoring could prevent such situations. Concerns were also expressed about accidents waiting to happen due to inadequate care planning.

One reviewer emphasized that positive reviews often come from those who have only briefly visited Pine Run without having more extended interactions with its rehabilitation services. They highlighted several problems masked by the beauty of the facility, including medication mismanagement resulting in overmedication, delayed testing for infections leading to hospitalization, insufficient equipment for rehabilitation purposes, and misleading information regarding holding a room during hospital stays.

In another unfortunate incident, a family claimed that Pine Run revoked their elderly parents' residence after investing a significant amount of money and paying a monthly rent. Despite assurances that care would be provided as their father's dementia progressed, the facility decided to evict them, causing distress and leaving the family feeling deceived.

Nevertheless, there are positive experiences shared by others who appreciated Pine Run's services. These individuals acknowledged the excellent care provided during their loved ones' stays and highlighted efficient admissions processes, attentive nurses, clean facilities, and enjoyable meals. The convenient location of Pine Run within easy reach of Doylestown also received praise.

However, on the memory floor specifically, concerns were raised about understaffing with a caregiver-to-patient ratio of 1 to 10. This shortage has led to frequent falls among residents, prompting caution against placing loved ones in this section of the facility.

Lastly, mixed opinions were expressed regarding recent changes made to Pine Run's structure. While some felt that it was clean and up-to-date, others found the new hub impersonal and corporate-like compared to its predecessor. Concerns over resident safety were also raised due to inadequate lighting and lack of shelter during outdoor walks.

In conclusion, Pine Run Healthcare Community in Doylestown has garnered both positive and negative feedback from visitors and residents alike. While certain aspects such as room cleanliness and quality nursing care have been commended by some, issues surrounding staff shortages, lack of communication among staff members, poor medication management practices, insufficient equipment for rehabilitation purposes, and sudden evictions have left others deeply dissatisfied with their experiences at the facility. It is important for prospective residents or their families to carefully consider these mixed reviews before deciding whether Pine Run is an appropriate option for their healthcare needs.

Places of Worship

• The National Shrine of Our Lady of Czestochowa (0.3 miles)
• Mary Mother of the Redeemer (5.3 miles)
• New Beginnings Church (6.5 miles)
• Neshaminy Warwick Presbyterian Church (7 miles)
• Luthern Home (8.1 miles)

Physicians

• Doylestown Hospital Pavilion (1.6 miles)
• Doylestown Health: Robert J. Grabowski, DO (1.6 miles)
• Oral & Maxillofacial Surgeons PC (1.8 miles)
• Dermatology & Mohs Surgery Center Pc (2.3 miles)
• Allergy & Asthma Specialists - Doylestown, PA (3.1 miles)
• Ferrara Joseph D Doctor of Medicine (4.3 miles)
• Kressly Pediatrics (4.8 miles)

Pharmacies

• CVS Pharmacy (2 miles)
• Mission Pharmacal (2.3 miles)
• CVS Pharmacy (2.4 miles)
• CVS Pharmacy (3.5 miles)
• Rite Aid (4.6 miles)
• CVS Pharmacy (4.7 miles)
• CVS Pharmacy (5.1 miles)

Cafes

• Starbucks (2.2 miles)
• Panera Bread (2.3 miles)
• Nonno's (2.3 miles)
• Starbucks (8.6 miles)
• Backyard Beans Coffee (11.6 miles)

Restaurants

• McDonald's (2.3 miles)
• Pizza Village (2.3 miles)
• Applebee's (3.9 miles)
• Zoto's Diner-Restaurant (5.2 miles)
• Miller's Ale House (6 miles)
• McDonald's (6.1 miles)
• Bull Restaurant & Tavern (6.1 miles)

Parks

• Windlestrae Park (5.7 miles)
• School Road Park (6 miles)
• Homested Park (9.5 miles)
• Stony Creek Sports Park (11.3 miles)

Hospitals

• Jefferson Lansdale Hospital (6.9 miles)

Theaters

• Regal Warrington Crossing Screenx, 4Dx, Imax & RPX (7.2 miles)
• AMC 309 Cinema 9 (8.1 miles)

Transportation

• Septa Warminster Train Stn (9.6 miles)