Cranberry Place

Pros

• The staff at Cranberry Place demonstrated a caring and attentive approach towards patients, with several nurses and aides being particularly responsive and compassionate.
• The facility was bright, clean, and well-equipped with amenities that contributed to a positive environment for residents.
• Family members felt informed and reassured by the staff's communication and willingness to accommodate special needs.
• Residents had access to various activities, which helped create an engaging atmosphere despite the challenges posed by COVID-19.
• Many patients expressed satisfaction with the quality of care received, including excellent physical and occupational therapy services.
• Individual staff members like Katie and Stephen were highlighted for their exceptional service and dedication to patient care.
• Overall experiences at Cranberry Place were positive for many families, who appreciated the team's collaborative efforts in providing care.

Cons

• Most of the staff did not appear to have the right disposition for their current position.
• The administrator is very poor and has done nothing to better the place since her arrival.
• The nurses have nasty attitudes except for a few.
• Patients look awful, and the care at this place is very poorly handled.
• There were signs of dehydration in a patient that nurses and doctors failed to recognize.
• A nurse forgot or chose not to administer medication during hospice care, leading to extreme suffering for the patient.
• Family members expressed concerns about insufficient staffing and long wait times for assistance when patients were in pain.
• The facility should be shut down due to numerous negative experiences reported by family members.
• Complaints about aides being overworked and agency staff who do nothing to help were noted frequently.
• There are better nursing homes available, implying that UPMC Cranberry Place does not meet appropriate standards of care.

Review

UPMC Cranberry Place has drawn a range of feedback from families and patients, revealing a complex picture of care quality at the facility. While some visitors laud the establishment for its bright atmosphere, attentive staff, and array of amenities, others have voiced serious concerns about care deficiencies and management issues. This dichotomy illustrates that experiences at Cranberry Place can vary notably between individuals.

Several reviews highlight positive experiences with specific staff members who have gone above and beyond in providing compassionate care. For instance, one review mentions the collaborative efforts among healthcare professionals—nurses, rehabilitation staff, dietitians—who worked together to address a patient’s intricate health problems. Notably, certain caregivers received praise for their responsiveness and attentiveness, which fostered trust between families and staff. A family member expressed appreciation for a nurse named Katie who took the time to listen to their concerns as an advocate for her brother, showcasing how individualized attention can greatly impact a patient’s comfort during their stay.

Moreover, many reviewers commented on the facility's cleanliness and availability of various amenities. With features such as activity rooms, game rooms, barber shops, Sunday worship services, and snack stations—Cranberry Place presents itself as accommodating to its residents’ needs. Residents reportedly enjoy engaging activities when possible, contributing to an overall upbeat environment. One individual recalled volunteering at the facility previously and emphasized the warmth extended by both staff and residents alike.

However, contrasting accounts reveal troubling care issues that cannot be overlooked. Some relatives recounted distressing incidents involving inadequate response times from nurses or aides when assistance was urgently needed. Specific complaints detailed instances of dehydration going unnoticed or medications being overlooked during crucial moments of hospice care. Such lapses not only result in physical discomfort but also create emotional strain for families hoping for timely intervention in critical situations.

The administrative aspect of UPMC Cranberry Place faced scrutiny as well; multiple reviewers criticized leadership for perceived ineffectiveness in addressing operational shortcomings like staffing shortages or deteriorating attitudes among caregivers—a stark contrast to those who reported positively on particular nurses or aides. This inconsistency seems particularly alarming considering several relatives noted feelings of neglect regarding communication about patient status or timely support during difficult times.

Despite these mixed reviews, some individuals continue to advocate for Cranberry Place based on personal experiences that emphasize quality interactions with caring personnel who devoted themselves fully to the well-being of their loved ones during rehabilitation stays or long-term commitments. Recommendations from satisfied families juxtaposed against harrowing complaints underscore an urgent need for comprehensive oversight within this facility—the call for surprise inspections from state agencies underscores lingering apprehension surrounding compliance with care standards.

In conclusion, UPMC Cranberry Place emerges as a facility marked by both commendable caregiving amid uplifting settings and significant deficiencies that necessitate immediate attention from management and regulatory bodies alike. Families contemplating this option are urged to weigh diverse opinions while remaining vigilant about prospective care outcomes essential for their loved ones’ well-being. While many aspects shine brightly within Cranberry Place's walls—from friendly faces creating enriching environments to thoughtful amenities catering to residents' needs—the urgent calls for improvement hint that substantial strides must still be made towards ensuring consistent quality across all levels of service delivery.

Physicians

• Medical Office Building West (0.1 miles)
• Allegheny general hospital human motion center (0.2 miles)
• Retina Vitreous Consul (0.3 miles)
• Bellevue Pediatrics Associates (0.4 miles)
• Nicholas Kubik MD (0.5 miles)
• Western Pennsylvania OB/GYN Associates (0.6 miles)
• Hutsler Alecia Dr Cranberry Township Va Outpatient Clinic Cranberry (0.6 miles)

Hospitals

• UPMC Passavant - Cranberry (0.1 miles)
• Passavant Hospital (0.2 miles)
• UPMC Passavant (8.9 miles)
• Passavant Hospital Emergency Room (9 miles)

Restaurants

• Burger King (0.1 miles)
• Jason's Deli (0.1 miles)
• Denny's (0.1 miles)
• Panda Express (0.2 miles)
• Firebirds Wood Fired Grill (0.4 miles)
• Primanti Brothers (0.4 miles)
• Chipotle Mexican Grill (0.5 miles)

Theaters

• Cranberry Cinemas (0.3 miles)
• Cinemark North Hills And Xd (8.9 miles)

Cafes

• Panera Bread (0.3 miles)
• Convive Coffee Roastery (2.4 miles)
• The Bloom Cafe At (7 miles)
• Starbucks (8.9 miles)
• Panera Bread (9 miles)

Pharmacies

• Walgreens (0.4 miles)
• CVS Pharmacy (1.3 miles)
• Rite Aid (2.3 miles)
• CVS Pharmacy (4.3 miles)
• Market District Pharmacy (4.3 miles)
• Rite Aid (4.6 miles)
• CVS Pharmacy (5 miles)

Parks

• North Boundary Waterpark (1 miles)
• Cranberry Township Municipal Center (1 miles)
• Cranberry Township Community Park (1.9 miles)
• Knob Hill Community Park (2 miles)
• Adams Township Community Park (5.9 miles)
• North Park (5.9 miles)
• Blueberry Hill Park (7.1 miles)

Places of Worship

• St Ferdinand's Church Rectory (1.1 miles)
• Victory Family Church (3.8 miles)
• Salem United Methodist Church (4.2 miles)
• Mars United Methodist Church (4.6 miles)
• Valencia Presbyterian Church (6 miles)
• St Richard's Church (7.8 miles)