300 Water Run Road, Clarion, PA 16214
For more information about senior living options: (844) 490-3973
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The facility is fantastic. Great staff work there. The facility is beautiful and well kept, and residents are well cared for.
The staff are often seen sitting at the desk on their phones, laughing or hanging on top of one another in an unprofessional manner. They don't know how to take care of the elderly in certain situations. The administrator yelled at a resident about medications instead of addressing him calmly. They are rude toward family members visiting. They reportedly discussed a resident's suicidality and sent him to the ER instead of handling it. The staff are extremely incompetent.The experiences shared about this care setting span a broad spectrum, painting a picture of a place that can feel both encouraging and concerning depending on who is sharing the story and when it happens. On one end, there are heartfelt endorsements and observations of beauty and care, while on the other end, there are stark criticisms about professionalism, interpersonal interactions, and how emergencies or delicate situations are handled. Taken together, the collection suggests a facility with potential strengths in its environment and some staff, but with serious caveats about day-to-day conduct and compassionate care.
Several reviewers paint a troubling portrait of staff behavior. One account describes staff repeatedly sitting at the front desk on their phones, laughing, and clustering in ways that feel unprofessional and not conducive to attentive elder care. This same reviewer emphasizes a lack of preparedness in handling certain elder care scenarios, suggesting that staff may struggle to respond appropriately when the needs or emotions of residents escalate. The description goes further, recounting an instance where an administrator - according to the reviewer, a person in charge - was loudly berating an elderly man about medications, rather than engaging him in a more calming or distracting conversation to ease his anxiety. The tone of this account implies a culture of discomfort for residents and a perception that some staff may lack patience or diplomacy in sensitive moments.
Family interactions come under fire as well in these accounts. The reviewer characterizes staff as rude toward family members who enter the facility, hinting at a broader pattern of interpersonal friction rather than a welcoming environment for loved ones and visitors. The remarks collected by this reviewer extend into troubling rumors overheard about a resident who was described as suicidal, with the implication that staff chose to send him to the emergency room rather than addressing the situation more directly or with ongoing support. Taken together, these details convey a concern that residents' emotional and psychological needs may not be consistently prioritized, and that conversations around crisis situations may be mishandled.
Against these criticisms, other voices in the collection offer a much more positive view of the same place. One reviewer simply says, "Fantastic place. Great people work there." While brief, this sentiment stands in sharp contrast to the more troubling accounts and suggests that for some residents and families, the staff's dedication and the overall atmosphere can be highly favorable. It hints at a caregiver team that, when functioning well, can deliver warmth, professionalism, and a sense of reassurance to residents and their relatives.
Another approving note highlights the physical environment and the quality of care received after a specific event - a grandmother's post-surgery stay. The reviewer describes the facility as beautiful and well kept, with the gratitude that her grandmother was well taken care of during that time. This account emphasizes not only a pleasant ambiance but also an impression of competent care and attentiveness following a major medical event, suggesting that, at least in certain circumstances, the facility can meet expectations and provide a comforting setting for recovery.
Taken together, the reviews reveal a landscape of strong contrasts. The building's aesthetics and some staff members receive commendations, while concerns about professionalism, compassionate communication, and crisis handling cast a shadow over others' experiences. This juxtaposition implies that outcomes may vary significantly depending on factors such as staffing at a given moment, the particular team on duty, or the specific resident's needs and how those needs are interpreted by caregivers. It also underscores the importance for prospective residents and their families to investigate beyond surface impressions and seek firsthand insights into daily routines, staff training, and incident response practices.
For families currently evaluating this facility, these narratives offer both reassurance and caution. If you're considering placement, it could be valuable to observe interactions during different times of day, ask about staff-to-resident ratios, and inquire about how staff are trained to handle medications, emotional crises, and family communications. Understanding whether there are clear channels for reporting concerns and how management responds to complaints can also be crucial. The facility may have strengths in its environment and some compassionate caregivers, but the potential for inconsistency in care and communication suggests that thorough, direct conversations with leadership and current residents' families would be prudent before making a decision.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.Highland Oaks At Water Run is an assisted living community located in Clarion, PA. Our community provides a warm and inviting environment for seniors who require assistance with daily activities.
Our residents can enjoy a range of amenities, including devotional services off-site and indoor common areas where they can socialize and engage in various activities. We understand the importance of spiritual well-being, which is why we also offer devotional activities offsite to cater to our residents' diverse religious preferences.
At Highland Oaks At Water Run, we specialize in providing diabetic care to those with specific health needs. Our trained staff is knowledgeable and experienced in managing diabetes, ensuring that our residents receive the necessary support and monitoring to maintain their health.
Not only do we prioritize the wellbeing of our residents, but we also value their enjoyment and engagement. With cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals all conveniently nearby, our residents have numerous opportunities to explore the local community and stay connected with their surroundings.
In summary, Highland Oaks At Water Run offers a caring and supportive environment for seniors seeking assisted living services in Clarion, PA. With our comprehensive care services, enriching amenities, and proximity to various amenities outside of our community, we strive to enhance our residents' quality of life while promoting their overall wellbeing.
Highland Oaks At Water Run is located at 300 Water Run Road, Clarion, PA 16214 in Clarion County, Pennsylvania
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