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4.6 from 44 reviews
5 stars
40
4 stars
0
3 stars
0
2 stars
0
1 stars
4
Overall Review of Griswold Home Care - Lehigh Valley, PA
differentiator6 reviews mention this
They match caregivers to needs
Residents describe finding a caregiver that fits, which reduces stress and improves day-to-day comfort.
Several reviews emphasize that Griswold worked to find the right caregiver for the person who needed help, with families feeling reassured about the fit. People mention an intake process that moves quickly and a caregiver assignment that felt “perfect,” especially during transitions like coming home from the hospital. A recurring point is that caregiver matching helped make care feel more manageable for family members.
common10 reviews mention this
Office communication stays on track
Families say the office communicates proactively about schedules and care changes.
Reviews frequently mention clear office involvement, including timely intake, helpful guidance, and ongoing communication when plans change. Some families describe receiving weekly updates and being contacted about adjustments, while others highlight how the office coordinated coverage and kept them informed. In the best experiences, that responsiveness also reduced uncertainty when care needs shifted.
common6 reviews mention this
Care support gives families relief
Care help is described as giving family members real breathing room and peace of mind.
Multiple families describe how Griswold support made caregiving easier, especially when someone needed help overnight or while a loved one was declining after hospitalization. Reviews also mention time for the family to rest, along with moments that improved daily life, like having someone who keeps the older adult engaged and comfortable. Several reviewers specifically call out feeling less burdened and more secure knowing care was in place.
caveat4 reviews mention this
Care quality can vary widely
Some reviews report serious problems with caregiver reliability, communication, and follow-through.
Not all experiences were positive: a few reviews describe incidents involving inadequate caregiving and poor professionalism, including missed expectations for medication support and behavior on shift. Others mention breakdowns in communication, limited back-up coverage, and delays with promised reimbursement. There are also negative claims involving theft and a lack of resolution, as well as complaints that some caregivers were not a good fit for the client’s needs.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Transportation
Lehigh Valley International (5 miles away)
Nearby Places of Interest
Restaurants
Keystone Pub (0.1 miles)
Hibachi Grill & Supreme Buffet (1.5 miles)
McDonald's (1.6 miles)
Blue Grillhouse (1.7 miles)
Vegan Treats (2.2 miles)
The Bayou (2.5 miles)
Mach's Gute (2.7 miles)
Places of Worship
Our Lady of Perpetual Help (0.5 miles)
St Peter's Preschool (5.1 miles)
Good Shepherd Lutheran Church (5.4 miles)
Pharmacies
Walgreens (1.1 miles)
CVS Pharmacy (2 miles)
CVS Pharmacy (2.1 miles)
Partners Pharmacy (2.4 miles)
Wegmans (2.9 miles)
Walgreens (3.4 miles)
CVS Pharmacy (3.4 miles)
Physicians
Medical Associates of Bethlehem (1.6 miles)
St Luke's Medical Associates of Bethlehem (1.7 miles)
Palliative care focuses on alleviating distress at any stage of a serious illness and can accompany curative treatments, while hospice care is for those nearing the end of life with a prognosis of six months or less, emphasizing comfort over curative measures. Both prioritize holistic care for patients and families but differ in timing, goals, and scope.
Fecal incontinence, prevalent among older adults, arises from factors like weakened pelvic muscles and nerve damage, significantly affecting well-being and social interactions. Diagnosis involves clinical evaluation and tests to inform tailored treatments, while caregivers and preventive measures can aid in managing the condition effectively.
Gardening provides seniors with physical exercise, mental and emotional support, and social interaction opportunities, while accommodating their needs through raised beds and ergonomic tools. It promotes health benefits like improved dexterity and cardiovascular health, encourages sustainable practices, and allows for manageable upkeep with low-maintenance plants.
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Lehigh Valley International (5 miles away)
Compassionate, well-trained caregivers with strong continuity of care and responsive office support.
Understanding the Nuances of Palliative Care and Hospice: A Comprehensive Exploration
Fecal Incontinence in Older Adults: A Comprehensive Guide
Nurturing Well-Being Through Gardening: A Detailed Guide for Senior Enthusiasts