Overall Review of Flagstone Retirement And Assisted Living
common19 reviews mention this
Staff care and responsiveness varies
Residents and families frequently describe staff as caring and helpful during day-to-day interactions.
Many reviewers say the staff they encountered was friendly, attentive, and genuinely concerned about residentsâ safety and comfort. Some families also describe staff as helpful when issues came up and credit caregivers across dining, support, and administration for treating their loved ones kindly. At the same time, other reviews raise concerns about training, staffing levels, and delayed follow-upâespecially on the memory care sideâso experiences are not consistent.
common6 reviews mention this
Cleanliness and upkeep stand out
Several reviews highlight cleanliness and general maintenance as a strength of the community.
Multiple families describe the building as clean and well kept, with examples like fresh interior paint and overall tidy common spaces. Reviewers also mention their loved onesâ rooms being clean when they visited, and one person contrasts the community with an expected âold personâ smell. A separate set of reviews raises concerns about upkeep and safety problems, but the cleanliness-positive comments are still recurring.
common7 reviews mention this
Activities are a meaningful part
Residents are described as having activities to choose from, including off-site or scheduled events.
Several reviews say their loved ones enjoyed activities and had options for getting involved, including participation in events and themed gatherings. Families also describe seeing residents engaged during visits, and one reviewer references activities looking like reasonable options for the assisted living side. Some other reviewers, however, mention gaps around services after a change in ownership, including activities that were paid for but not being provided at the time.
common5 reviews mention this
Meals earn both praise and criticism
Dining is a consistent talking point, with reviews split between strong satisfaction and negative comments.
Some families say meals were enjoyable, mentioning that their loved ones had no complaints and even gained weight. Others describe the kitchen staff positively, and one reviewer also notes that caregivers brought meals and water during difficult situations. On the negative side, at least one review calls out food quality and another raises concerns tied to daily care routines around meals, like how assistance is provided in memory care.
caveat7 reviews mention this
Memory care raises serious concerns
Memory care reviews describe understaffing and lapses in care, especially around safety and daily routines.
A number of reviewers criticize the memory care unit for being understaffed and not trained enough, with concerns that include unsafe behaviors, inconsistent hygiene, and falls that were not effectively prevented. Several accounts describe delayed or missing responses to feedback and difficulty reaching leadership. Some reviews do offer a more positive view of memory careâdescribing caregivers as interacting sincerely and noting the unit feels secure without a âlocked inâ feelâso experiences appear uneven.
caveat3 reviews mention this
Costs and billing issues are mentioned
Some families mention high costs and billing-related problems alongside care concerns.
At least a couple of reviews call out the expense of memory care and describe it as difficult to justify given their experiences. One reviewer also mentions hidden fees and notes that families had additional obligations to keep a loved one safe. Another review references overdraft fees connected to delayed check-cashing, and it also mentions that some paid services were not being provided after ownership changes.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
60 resident community capacity
Types of Care
Assisted Living
Independent Living
Memory Care
Pets
Cats allowed
Dogs allowed
Amenities
Activities off-site
Activities on-site
Air-conditioning
Beautician on-site
Beauty salon
Cable or satellite TV
Computer center
Devotional services off-site
Devotional services on-site
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor common areas
Outdoor space
Private bathrooms
Respite or short term stays offered
Restaurant-style dining
Small library
Telephone
Wellness center
Wheelchair accessible showers
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation arrangement
Care Services
24-hour call system
24-hour supervision
Activities of daily living assistance
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
Incontinence care
Meal preparation and service
Medication management
Mental wellness program
Mild cognitive impairment
Special dietary restrictions
Specialized memory care programming
Dining
Diabetes diet
Meals provided
Special dietary restrictions
Vegetarian
Activities
Activities off-site
Activities on-site
Community-sponsored activities
Concierge services
Devotional activities offsite
Devotional activities on-site
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Located in The Dalles, Oregon, this neighborhood offers a variety of amenities and services that cater to seniors. With several parks nearby, such as Firehouse Park and Lewis and Clark Festival Park, residents can enjoy outdoor activities and scenic views. The area also boasts a range of dining options, from local favorites like Columbia Portage Grill to familiar chains like McDonald's. For medical needs, there are multiple physicians' offices within a short distance, including Sports Medicine & Orthopaedic and Gorge Urology PC. Places of worship are also easily accessible for spiritual fulfillment. Additionally, transportation options like the Columbia Gorge Regional-The Dalles Municipal Airport and Enterprise Rent-A-Car make it convenient for seniors to travel or run errands. Overall, this part of The Dalles offers a comfortable and convenient living environment for seniors looking to call it home.
Parks
Firehouse Park (0.1 miles)
Lewis and Clark Festival Park (2.4 miles)
Northern Wasco County Parks & Recreation District (2.4 miles)
Riverfront Park (2.4 miles)
Northern Wasco County Parks (2.4 miles)
Columbia Hills (2.5 miles)
Tree Top Play Park (3 miles)
Restaurants
Columbia Portage Grill (0.3 miles)
McDonald's (0.4 miles)
Big Jim's Drive In (0.4 miles)
Lone Pine Rv Park (0.5 miles)
Columbia River Inter-Tribal Fish Commission (0.6 miles)
Sunshine Mill Winery (1.9 miles)
Historic Sunshine Mill (1.9 miles)
Physicians
Sports Medicine & Orthopaedic (0.5 miles)
Columbia Crest Clinic Family Medicine (1.6 miles)
Cascade Orthopedics & Sports Medicine Center, PC (1.6 miles)
Gorge Urology PC (1.6 miles)
Matthew David Proctor (1.7 miles)
Columbia Gorge Ear Nose Throat & Allergy (1.7 miles)
Mid-Columbia Surgical Specialist (1.7 miles)
Places of Worship
Wels (1.2 miles)
Church of Jesus Christ of Latter Day Saints (1.6 miles)
St Paul's Episcopal Church (1.8 miles)
Child Evangelism Fellowship (2 miles)
United Church of Christ Congregational (2.5 miles)
Flagstone Retirement and Assisted Living enhances the quality of life for residents dealing with dementia or Alzheimer's through a comprehensive suite of support services. The 24-hour supervision ensures that residents are always monitored and cared for, fostering a sense of security. Assistance with activities of daily living, including bathing and dressing, not only meets essential needs but also promotes dignity and independence. Support during transfers helps prevent falls, while incontinence care addresses physical comfort and hygiene issues, reducing anxiety. Nutritional needs are met through tailored meal preparation and service, which considers dietary restrictions and personal preferences. Medication management is crucial in maintaining health stability, ensuring adherence to prescribed regimens. Additionally, the mental wellness program and specialized memory care programming engage residents cognitively and emotionally, aiding in memory retention and overall well-being. Collectively, these features create an environment that prioritizes safety, comfort, cognitive engagement, and individualized care for those living with memory impairments.
Choosing between assisted living and nursing homes involves evaluating emotional and financial factors, with assisted living offering independence and support for daily activities at a lower cost, while nursing homes provide intensive medical care for individuals with significant health needs. The decision is influenced by personal preferences, health status, cognitive function, and varying Medicaid coverage across states.
The article presents eight strategies for preserving cognitive health and memory in older adults, emphasizing a nutrient-rich diet, regular exercise, intellectually stimulating activities, adequate sleep, social connections, stress management techniques, limiting harmful substances, and regular medical checkups to mitigate age-related memory decline.
Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.
Get PricingAsk A QuestionSchedule A TourContact Senior Advisor
By clicking submit, you agree to our Partner's Terms of Use. You
also consent to receive calls and texts, which may be autodialed, from our Partner. Your consent is not a condition to
using our Partner's service. Please visit our Partner's Privacy Policy for information about their privacy practices.
60 resident community capacity
Assisted Living
Independent Living
Memory Care
Cats allowed
Dogs allowed
Activities off-site
Air-conditioning
Beautician on-site
Cable or satellite TV
Computer center
Devotional services off-site
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor common areas
Private bathrooms
Respite or short term stays offered
Restaurant-style dining
Small library
Telephone
Wellness center
Wheelchair accessible showers
Wi-Fi/high-speed internet available
Community operated transportation
24-hour call system
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
Incontinence care
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Friendly staff with engaging activities and well-maintained spaces.
Choosing the Right Senior Care: A Detailed Exploration of Assisted Living and Nursing Homes
Safeguarding Your Memory Through the Golden Years: Eight Ways to Preserve Cognitive Health
Comprehensive Insights into Activities of Daily Living (ADLs) and Their Assessment