Flagstone Retirement And Assisted Living

Pros

• The staff at Flagstone is generally friendly and receptive to questions.
• The director of nursing in the memory care unit is very aware of everything happening with the residents and is in tune with what is going on.
• The community has a great staff on hand and provides comfortable care for residents.
• The staff at Flagstone has been very helpful and great to work with.
• The facility is neat, tidy, and well-maintained.
• Residents enjoy participating in activities and have access to a variety of options.
• The meals provided are wonderful and enjoyed by the residents.
• The facility offers a beautiful environment with well-kept grounds.
• The Memory Care Unit feels open, bright, and has a family-like atmosphere.
• Care providers interact with residents in a sincere and caring manner.

Cons

• The communication between staff members at Flagstone is not good and they are not on the same page.
• The facility did not have any protocol for COVID when it started.
• The community's laundry and shower services were not well-kept with daily tasks.
• Only recommend this community if staffing improves.
• Some issues with keeping up with daily things like laundry and showers.
• There were a few issues with communication between staff members and being on the same page.
• They did not have any protocol for COVID when it started.
• Only recommend this community if staffing improved.

Review

Flagstone Senior Living is a facility that offers a pleasant environment for its residents. The staff is generally friendly and receptive to questions, making it easy for families to feel comfortable in their choice. While the activities were not explored by one reviewer's father, they noted that the options available for assisted living seemed reasonable.

The primary reason for choosing Flagstone was their skilled nursing services, which were needed by the family. Fortunately, availability was quickly provided, and their experience with the director of nursing in the memory care department was positive. The director showed great awareness of all aspects concerning residents and remained attentive to their needs. This reviewer expressed confidence in recommending Flagstone to others seeking similar care.

However, there were some concerns regarding daily upkeep tasks like laundry and showers. It seems that communication between staff members could be improved as they did not always seem to be on the same page. Despite these shortcomings, the overall effort made by the staff was appreciated, though an improvement in staffing would be beneficial before wholeheartedly recommending this community.

One area where Flagstone fell short according to one reviewer was their lack of protocol for COVID-19 when it first started. Given the importance of safety during such times, having established guidelines in place would have been reassuring for both residents and families.

On a positive note, other reviewers had delightful experiences with Flagstone Senior Living. One remarked on the convenience of having a personal parking space and access to laundry services which contributed to an amazing overall living experience.

Additionally, another reviewer expressed satisfaction with how well their mother had settled into the community since moving there recently. They highlighted the great staff who provided quality care and ensured her comfort. Their mother enjoyed participating in various activities offered at Flagstone while expressing no complaints about meals.

Similarly, another family member praised Flagstone's excellent care for their mother-in-law. They found the staff helpful and appreciated how neat and tidy the community was maintained. Their loved one's room was always clean during visits, and she had a busy schedule with a variety of engaging activities to choose from. The quality of meals provided contributed to her well-being as she even gained weight, indicating excellent care.

Overall, the general consensus among reviewers was positive. While some raised concerns about communication and COVID-19 protocols, others praised Flagstone for its beautiful facility, well-maintained grounds, and friendly and professional staff. The memory care unit was particularly highlighted as being open, bright, and fostering a family-like atmosphere. Interactions between staff and residents were sincere and caring. Based on these reviews, it is clear that Flagstone Senior Living strives to create a pleasant living environment for its residents while continuously seeking areas for improvement.

Located in The Dalles, Oregon, this neighborhood offers a variety of amenities and services that cater to seniors. With several parks nearby, such as Firehouse Park and Lewis and Clark Festival Park, residents can enjoy outdoor activities and scenic views. The area also boasts a range of dining options, from local favorites like Columbia Portage Grill to familiar chains like McDonald's. For medical needs, there are multiple physicians' offices within a short distance, including Sports Medicine & Orthopaedic and Gorge Urology PC. Places of worship are also easily accessible for spiritual fulfillment. Additionally, transportation options like the Columbia Gorge Regional-The Dalles Municipal Airport and Enterprise Rent-A-Car make it convenient for seniors to travel or run errands. Overall, this part of The Dalles offers a comfortable and convenient living environment for seniors looking to call it home.

Parks

• Firehouse Park (0.1 miles)
• Lewis and Clark Festival Park (2.4 miles)
• Northern Wasco County Parks & Recreation District (2.4 miles)
• Riverfront Park (2.4 miles)
• Northern Wasco County Parks (2.4 miles)
• Columbia Hills (2.5 miles)
• Tree Top Play Park (3 miles)

Restaurants

• Columbia Portage Grill (0.3 miles)
• McDonald's (0.4 miles)
• Big Jim's Drive In (0.4 miles)
• Lone Pine Rv Park (0.5 miles)
• Columbia River Inter-Tribal Fish Commission (0.6 miles)
• Sunshine Mill Winery (1.9 miles)
• Historic Sunshine Mill (1.9 miles)

Physicians

• Sports Medicine & Orthopaedic (0.5 miles)
• Columbia Crest Clinic Family Medicine (1.6 miles)
• Cascade Orthopedics & Sports Medicine Center, PC (1.6 miles)
• Gorge Urology PC (1.6 miles)
• Matthew David Proctor (1.7 miles)
• Columbia Gorge Ear Nose Throat & Allergy (1.7 miles)
• Mid-Columbia Surgical Specialist (1.7 miles)

Places of Worship

• Wels (1.2 miles)
• Church of Jesus Christ of Latter Day Saints (1.6 miles)
• St Paul's Episcopal Church (1.8 miles)
• Child Evangelism Fellowship (2 miles)
• United Church of Christ Congregational (2.5 miles)
• Episcopal Diocese of Eastern Oregon (2.5 miles)
• The Dalles Full Gospel Center (2.6 miles)

Cafes

• The Atrium Falls Café (1.7 miles)
• Kainos Coffee (2.2 miles)
• The Cottage Cafe (2.4 miles)
• The Riv Cafe (2.5 miles)
• Starbucks (2.9 miles)
• Starbucks (3.2 miles)
• Starbucks (3.2 miles)

Transportation

• Columbia Gorge Regional-The Dalles Municipal Airport (DLS) (2.2 miles)
• Enterprise Rent-A-Car (2.4 miles)
• Amtrak-Wih (9 miles)

Pharmacies

• Safeway Food & Drug (2.9 miles)
• Walgreens (3 miles)
• Rite Aid (3.4 miles)

Hospitals

• Columbia Gorge Surgery Center (3.5 miles)