West Hills Village Senior Residence

Pros

• The staff at West Hills Village Senior Living are friendly, helpful, and attentive to the residents' needs.
• The facility offers a warm and welcoming atmosphere with a nice combination of independent living and assisted care.
• Residents enjoy a variety of activities, including music performances and happy hours, fostering an active community.
• The rooms are spacious, well-maintained, and provide a comfortable living environment for residents.
• Many reviews highlight the excellent quality of food served at the facility, contributing to resident satisfaction.
• Maintenance is prompt and efficient, ensuring that the facility remains clean and well-kept.
• There is low staff turnover, which contributes to a stable and nurturing environment for residents.
• Families feel reassured knowing their loved ones receive good care in a safe setting.
• The facility engages with the local community by offering programs like OASIS for adult learning and various volunteer opportunities.
• West Hills Village is recommended as a top choice among similar facilities in the area due to its overall positive vibe and supportive community.

Cons

• The food served at West Hills Village is criticized for being too salty, particularly the pre-prepared meals from Cisco.
• One resident expressed dissatisfaction with the dining experience, highlighting a long wait time before receiving service and the poor quality of the Polish sausage dish.
• There were complaints about caregivers administering medication late and exhibiting retaliatory behavior when upset.
• A resident reported losing valuable jewelry and noted a lack of adequate security measures in their room prior to moving to a new facility that provided safes.
• Some residents felt that the decor was not to their liking, describing it as dark and unappealing.
• Although staff was viewed positively overall, there were past issues with skilled nursing which required management changes to address.

Review

West Hills Village Senior Living has garnered a mixed bag of reviews from residents and visitors alike, but a common thread throughout is the presence of friendly and helpful staff. For many, the amiable atmosphere established by the staff significantly enhances the overall experience at this senior living facility. Various reviewers highlight how welcoming and accommodating team members are, often going above and beyond their duties to ensure residents feel comfortable and cared for. This aspect is particularly appreciated during challenging times, such as navigating care needs amid health concerns.

However, while service is frequently lauded, opinions about food quality have emerged as a significant point of contention. Several reviewers expressed dissatisfaction with meals prepared by Cisco, citing that pre-prepared food was overly salty and unappetizing. This concern was particularly pronounced during a visit when one reviewer tasted what they expected to be a Polish sausage but instead received an unappealing dish in sauce that left much to be desired. Although some feedback praised the kitchen’s offerings as “very good,” others urged management to reconsider their food sourcing strategies to enhance dining experiences.

The facility layout offers both independent living and assisted care within the same building, allowing for an integrated community feel. Reviews reflect mixed sentiments about this arrangement; while some appreciated having various living options available on-site, others felt that it created an air of disorganization during tours or visits. The size of rooms was generally seen as favorable—many commenters noted spacious accommodations around 400 square feet with kitchenettes—but opinions regarding decor varied widely. Some found the aesthetic dark and uninviting rather than warm and appealing.

Management practices also came under scrutiny from former residents. One review detailed personal grievances regarding medication management by caregivers who allegedly delayed pain medication delivery due to internal frustrations. The reviewer cited these experiences as pivotal in their decision to move elsewhere after losing treasured jewelry under questionable circumstances attributed to caregiver behavior. Contrarily, other accounts highlighted effectively managed care routines whereby assistance appeared thoughtful and attentive rather than retaliatory—a contradiction suggesting unevenness in staff performance.

In stark contrast to negative experiences related to food complaints or caregiving tensions were numerous positive reflections on recreational activities available at West Hills Village Senior Living. Residents enjoyed various programs ranging from fitness classes to musical entertainment multiple times each week—all contributing positively towards resident engagement and socialization opportunities within the community setting. Reviewers applauded regular events like happy hours which fostered connections among peers while enhancing overall satisfaction with life at West Hills Village.

Ultimately, West Hills Village seems committed not just to providing satisfactory living arrangements but actively working towards creating a supportive environment where residents can flourish socially and emotionally amidst varying levels of care needs—making it an appealing option for many families searching for suitable senior housing solutions in their locality. The balance between decent amenities against areas that could use improvement demonstrates room for growth that could significantly affect future resident happiness; nevertheless, the facility remains highly recommended by those who have experienced its strengths firsthand.

This part of Portland, Oregon, offers a variety of amenities and resources that may be appealing to seniors looking for a convenient and comfortable living environment. Within a short distance, there are several restaurants offering diverse dining options, as well as cafes for socializing or enjoying a cup of coffee. Nearby parks provide opportunities for outdoor recreation and relaxation in nature. Access to pharmacies and medical facilities such as Legacy Medical Group-Raleigh Hills and Doernbecher Children's Hospital ensures that healthcare needs are easily met. Public transportation options like TriMet Bus Stop ID 3655 and Sunset Transit Center make it convenient to get around the area. Additionally, entertainment options include theaters like Century Theater Cedarhill and Regal Pioneer Place for cultural enrichment. Overall, this part of Portland offers a well-rounded community with various resources to support an active and fulfilling senior lifestyle.

Restaurants

• Old Market Pub & Brewery (0.6 miles)
• Wendy's (1.4 miles)
• Mandarin Palace (1.7 miles)
• Bannings Restaurant & Pie House (1.9 miles)
• McDonald's (2.1 miles)
• 85 Degree C Bakery Cafe (2.4 miles)
• Thirsty Lion Pub & Grill (2.5 miles)

Places of Worship

• St John Fisher Church (0.7 miles)

Parks

• Florence Pointe Park (1.2 miles)
• Spring Garden Park (1.3 miles)
• Albert Kelly Park (1.8 miles)
• Terwilliger Playground (3.1 miles)
• Tryon Creek State Park (3.5 miles)
• Sellwood Riverfront Park (3.6 miles)
• Fir Grove Park (3.6 miles)

Pharmacies

• Walgreens (1.3 miles)
• Rite Aid (1.4 miles)
• Walgreens (1.4 miles)
• Fred Meyer Pharmacy (2.3 miles)
• Stone Age Farmacy PDX (2.5 miles)
• CVS Pharmacy (2.8 miles)
• Rite Aid (2.9 miles)

Physicians

• Legacy Medical Group-Raleigh Hills (1.8 miles)
• The Portland Clinic (2 miles)
• Reflex (2.4 miles)
• Pediatric Associates Of The NW (2.5 miles)
• Marshall, Katharine Providence Medical Group Saint Vincent (3.4 miles)
• Pacific Medical Group (3.7 miles)
• Virginia Garcia Memorial Health Center (4 miles)

Cafes

• Panera Bread (2.4 miles)
• Well & Good Coffee House (2.8 miles)
• Starbucks (2.8 miles)
• Dutch Bros Coffee (4.1 miles)
• King's Hookah Lounge (4.4 miles)
• Coava Coffee Roasters (4.8 miles)
• Dutch Bros Coffee (5 miles)

Transportation

• TriMet Bus Stop ID 3655 (2.9 miles)
• Sunset Transit Center (3.6 miles)

Hospitals

• Doernbecher Children's Hospital (3.2 miles)
• Portland VA Medical Center (3.3 miles)
• Shriners Hospitals For Children (3.3 miles)
• Legacy Good Samaritan Medical Center (4.7 miles)

Theaters

• Century Theater Cedarhill (4.1 miles)
• Regal Pioneer Place (4.5 miles)
• Regal Bridgeport Village ScreenX & IMAX (5 miles)