Washington Gardens Memory Care

Pros

• Washington Gardens Memory Care provides exceptional care for residents, ensuring their emotional well-being is prioritized.
• The facility is clean, beautifully maintained, and has a welcoming atmosphere that feels like home.
• Staff members at Washington Gardens are described as attentive, caring, and compassionate towards residents and their families.
• Residents have access to outdoor spaces and various activities that enhance their quality of life.
• The facility offers private rooms with shared bathrooms, which are appreciated by families seeking comfort for their loved ones.
• Many families feel relieved knowing their loved ones are well cared for in a safe environment with adequate security measures.
• Families appreciate the flexibility of visiting hours, allowing them to connect with their loved ones at any time of day or night.

Cons

• The staff had significant difficulty operating essential medical equipment and assessing residents for necessary medications.
• There were frequent incidents of residents falling, resulting in serious injuries, indicating a lack of adequate monitoring and care.
• The common areas and individual rooms often had unpleasant odors and unsanitary conditions, including feces on furniture.
• Several residents were reportedly left unattended and hungry or thirsty for extended periods.
• Communication with families was poor, with no updates provided on significant changes in residents' conditions.
• The facility appeared grossly understaffed, leading to inadequate assistance for residents' needs.
• Residents often seemed disengaged and lacked stimulating activities beyond basic games like Bingo.
• Complaints were made about the quality of food served to residents, including instances of decaying items being offered.

Review

Choosing a memory care facility for a loved one can be an overwhelming and emotional experience, as evident from the varied experiences recounted by family members of residents at two different facilities: WaGa and Washington Gardens Memory Care. Each facility presents a unique environment, with distinct pros and cons that ultimately shape the quality of care provided to residents suffering from conditions like Alzheimer’s disease and Lewy Body dementia.

WaGa has received considerable criticism regarding its ability to provide adequate supervision and support for residents with significant mobility issues. Stories shared by families indicate a troubling trend of frequent falls, including severe incidents where multiple residents suffered hip fractures. Families noted inefficiencies in staff monitoring; despite assurances of frequent checks, many felt uncertain about the attention their loved ones received. Instances of Emergency Medical Services (EMS) calls were alarming, not only due to additional hospital bills but also the stress it placed on families having to navigate late-night emergency situations. Moreover, there were reports expressing concern over staff competency with essential medical equipment such as Hoyer lifts and CPAP machines, raising doubts about their capability to meet complex medical needs adequately.

In stark contrast, many families expressed satisfaction with Washington Gardens Memory Care. The facility is noted for its cleanliness and community feel—a welcoming atmosphere where residents are actively engaged in various activities like painting and games. While some reviews mentioned moments of insufficient interaction between staff and residents, overall impressions leaned towards appreciation for attentive care. The layout facilitates easy navigation due to its single-level design that accommodates those who may have trouble relocating to different wings or floors common in larger facilities. Many families found reassurance in the diligent efforts of caregivers who prioritize resident safety while encouraging participation in activities when possible.

However, Washington Gardens is not without its challenges. Some families conveyed frustrations regarding understaffing issues—specifically mentioning that just two caregivers were responsible for managing 24 residents at times—leading to delays in personal assistance. Another concern was food quality; instances involving subpar meals like hot dogs served regularly or decaying canned fruits sparked discontent among relatives eager for their loved ones’ well-being during mealtimes. Nonetheless, despite these concerns related primarily to staffing levels and meal standards, many reported positive experiences overall regarding their loved ones’ care.

As visitors toured both facilities seeking the best fit for family members struggling with memory-related conditions, sentiments fluctuated based on firsthand observations of daily life within each establishment. At WaGa, potential decisions felt clouded by negative experiences shared by previous visitors regarding dilapidated conditions such as unpleasant odors in common areas or inadequate cleaning practices leading to unsanitary living situations—a stark contrast from what was observed at Washington Gardens where cleanliness was frequently applauded.

The emotional weight carried by those who entrusted their loved ones into memory care cannot be overstated—the urge for peace of mind often dictated choices made amongst numerous options available today. In examining both WaGa’s shortcomings alongside Washington Gardens' strengths, it was evident that thorough vetting became necessary before placing cherished family members into environments designed specifically for their health needs amidst physical limitations due to progressive illnesses.

Families ultimately serve as advocates within these settings; navigating conversations around necessary communications with staff regarding medication management or routine updates about resident conditions are critical elements influencing prolonged relationships with providers over time. Whether opting for WaGa or choosing the more favorable impressions conveyed about Washington Gardens Memory Care, making informed decisions rooted in individual experiences paved pathways toward securing better futures amid uncertainty brought upon through diagnoses like Alzheimer’s disease or Lewy Body dementia affecting beloved seniors everywhere today.

This part of Tigard, Oregon, offers a convenient and diverse range of amenities suitable for senior living. With several physicians' offices nearby, including The Portland Clinic and Pediatric Associates Of The NW, residents have easy access to medical care. In terms of dining options, there are popular restaurants such as The Cheesecake Factory and Thirsty Lion Pub & Grill within close proximity. Additionally, there are plenty of cafes like Panera Bread and Well & Good Coffee House for socializing or enjoying a leisurely cup of coffee. For outdoor activities, there are several parks nearby such as Florence Pointe Park and Tualatin Hills Nature Park. Transportation options are also readily available with bus stops and transit centers in the vicinity. Overall, this area offers a well-rounded and convenient lifestyle for seniors looking to settle down in Tigard.

Physicians

• The Portland Clinic (0.2 miles)
• Reflex (0.7 miles)
• Pediatric Associates Of The NW (1.8 miles)
• Pacific Medical Group (2.2 miles)
• Legacy Medical Group-Raleigh Hills (2.3 miles)
• EyeHealth Northwest - Tigard Office (3.4 miles)
• Virginia Garcia Memorial Health Center (3.5 miles)

Restaurants

• 85 Degree C Bakery Cafe (0.5 miles)
• The Cheesecake Factory (0.7 miles)
• Thirsty Lion Pub & Grill (0.7 miles)
• Din Tai Fung (0.8 miles)
• Mandarin Palace (1.2 miles)
• Old Market Pub & Brewery (1.3 miles)
• Arby's (1.3 miles)

Cafes

• Panera Bread (0.7 miles)
• Well & Good Coffee House (1.9 miles)
• Starbucks (2.5 miles)
• Dutch Bros Coffee (2.5 miles)
• Starbucks (3.8 miles)
• Peet's Coffee and Tea (4.2 miles)
• Black Rock Coffee Bar (5 miles)

Parks

• Florence Pointe Park (0.8 miles)
• Fir Grove Park (2.3 miles)
• Summerlake Park (2.4 miles)
• Spring Garden Park (2.9 miles)
• Albert Kelly Park (3.6 miles)
• Burntwood West Upper Park (4 miles)
• Tualatin Hills Nature Park (4.5 miles)

Transportation

• TriMet Bus Stop ID 3655 (1.6 miles)
• Sunset Transit Center (3.9 miles)
• Beaverton Creek MAX Station (4.3 miles)

Pharmacies

• Rite Aid (1.6 miles)
• Rite Aid (1.8 miles)
• Walgreens (2.3 miles)
• Walgreens (2.4 miles)
• CVS Pharmacy (2.5 miles)
• Walgreens (2.6 miles)
• Rite Aid (2.9 miles)

Places of Worship

• St John Fisher Church (2.5 miles)

Theaters

• Century Theater Cedarhill (3.6 miles)
• Regal Bridgeport Village ScreenX & IMAX (4.1 miles)

Hospitals

• Doernbecher Children's Hospital (5 miles)
• Portland VA Medical Center (5.1 miles)
• Shriners Hospitals For Children (5.1 miles)
• Legacy Meridian Park Hospital (5.4 miles)